Head of Digital Design - up to £75,000 - Hybrid (One Day a Week in Newport) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique Civil Service Organisation who are currently undergoing a very interesting and complex digital transformation. We are supporting them … to recruit a Head of Digital Design who has had hands-on experience in a User Centered Design focused profession e.g. Service Designer, Interaction Designer, UX Designer. This role involves managing a team of 8 so will only be suitable for candidates who can demonstrate having mentored … or coached colleagues in a previous role. What the Head of Digital Design will be doing You will be working on a variety of projects related to enterprise-wide digital transformation including user and staff facing applications, dashboards and web accessibility. Direct line management of a team of User More ❯
as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change. Working in service transition, you will be part of a team who is accountable for ensuring that any designs for new or changed IT services: are supported … by the required resources necessary to operate and manage the service deliver required levels of availability, reliability and performance adhere to relevant industry, government and Home Office standards are robust and affordable are comprehensive and forward looking Building on extensive experience in the area, you will apply control and … the bridge between projects/programmes and the operation/support of the ongoing services. You will contribute to the definition of standards for service transition and continual improvement. Through excellent stakeholder management skills, you will be expected to leverage people, processes, suppliers and tooling in both day-to More ❯
in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric servicedesign, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯
in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric servicedesign, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯