4 of 4 Support Specialist Jobs in Wales

crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Job Summary The Technical Support Specialist supports the implementation, operations and maintenance of an effective technology stack focussed on delivering the support needed for the SGB business. … Providing support through both ServiceNow and 'at-elbow', and working with other members of the SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists in supporting, implementing and maintaining all IT/IS/PLM solutions. Responsibility ...

exciting permanent opportunity has arisen for a Customer Technical Support Specialist to join a dynamic and fast-growing technology team based in Cardiff. You'll be responsible for delivering first- and second-line technical support to customers across the UK, helping users make the most … different. You'll troubleshoot issues, guide customers through features, and play a key part in shaping how AI-assisted tools enhance the overall support experience within a modern SaaS environment. Key Responsibilities Provide first- and second-line technical support via web chat, email, and phone. Diagnose and troubleshoot ...

exciting permanent opportunity has arisen for a Customer Technical Support Specialist to join a dynamic and fast-growing technology team based in Cardiff. You'll be responsible for delivering first- and second-line technical support to customers across the UK, helping users make the most ...

play a key role in ensuring new clients are successfully onboarded onto the platform while also providing ongoing customer support. This role bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with experience in SaaS onboarding, implementation support … responsibilities of the candidate: Manage end-to-end client onboarding process Deliver platform training sessions (virtual and in-person where required) Configure systems and support initial setup Provide first-line support for software and connected devices Work closely with technical teams to resolve escalated issues Monitor customer usage ...