knowledge of Windows Server, Active Directory, DHCP, DNS, and administration of Windows files shares. Some knowledge or exposure to TCP/IP, WAN, LAN, WiFi, and VPN connectivity/troubleshooting, including VLANs, NAT, and firewalls. Understanding of cybersecurity. A full UK driving licence will be required to apply for this More ❯
Peripherals and related Software. * Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN/WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations * Provide onsite and remote technical assistance to End Users. * Manage the ticket queue and ensure More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
