IT Support Analyst
- Hiring Organisation
- Artis Recruitment
- Location
- St. Athan, Barry, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £45,000 per annum
Responsibilities Provide 1st and 2nd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage … customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop ...