6 of 6 Customer Service Jobs in Warwick

Job Title: Customer Success Manager Salary: £55,000 - £65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Customer Success Manager to join an innovative & award-winning tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt, and get real value from our client's product. You'll lead the Customer Service Manager and Product Training … Manager, supporting both pre and post-sale experiences. Your goal is to build scalable processes, develop the customer education approach, and ensure that customer insights are driving continuous improvement across the business. This is a hands-on leadership role with influence across product, engineering, marketing, and commercial - and a great fit for someone who enjoys working cross-functionally More ❯

to the TSD Project Leader and Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPIs. The successful candidate will be responsible for managing their own … Ensure all correct processes and procedures are followed Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a best in classs service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution Providing verbal training and … support where required Presenting and demonstrating the product and features where required using PowerPoint, systems, vehicles and equipment Identifying issues through analysing team data Qualifications Desirable: Qualification within IT service delivery Desirable: 1+ years customer service experience Strong knowledge of Telecommunications, Telematics, IT Services Intermediate experience with Microsoft Office Excel, PowerPoint etc Intermediate experience with Google Package More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

to meet agreed targets within Telent's Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business' strategy, with an … up to date with details of Accounts, Contacts & Opportunities - Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. - Maintaining and improving Telent's customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent's position in the UK Highways Sector will be assured. Typical deliverables for the role: - Ownership & development of profitable opportunities for More ❯

office environment. Apprentices will develop essential administrative skills and combines practical work experience with structured learning and professional development. Role Provide administrative support across departments, including sales, technical, and customer service teams Assist with managing client accounts, updating CRM systems, and maintaining accurate records Support the preparation of quotes, invoices, and order processing for IT hardware, software, and … Employer EMERALD IT MANAGED SOLUTIONS LIMITED Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs. The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer More ❯

Manager Location: Warwick HQ Type: Full-time Why Join Us? We are a forward-thinking team based in Warwick, dedicated to achieving success through cutting-edge solutions and outstanding customer service. Be part of our exciting journey and make a real impact. Your Role: As a Junior Sales Account Manager, you will: Build and nurture strong client relationships. Explore More ❯