14 of 14 Customer Service Jobs in Warwickshire

Title: Head of Customer Experience Salary: £55,000 – £65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Head of Customer Experience, to join an innovative & award-winning … tech client. We’re looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey – from onboarding and support, to training and long-term success – helping to improve how customers learn, adapt ...

Title: Head of Customer Experience Salary: £55,000 - £65,000 per annum depending on experience Contract: Full-Time Location: Warwick, UK, hybrid 1-2 days in office About the Role: Nicholas Associates has an excellent opportunity for a Head of Customer Experience, to join an innovative & award-winning … tech client. We're looking for a strategic and customer-focused leader to join our client's management team. This new role will take ownership of the full customer journey - from onboarding and support, to training and long-term success - helping to improve how customers learn, adapt ...

fast growing technology company with a unique and innovative product. With a focus on innovation and excellence. The role is to provide exceptional customer support. Key Responsibilities: Responding to customer queries via email or on social media platforms Prioritising daily customer support queries and providing timely resolutions … verbal and written English and a European Language (Spanish or Italian) Demonstrated ability to comprehend technical queries and provide effective solutions Prior experience in customer service Strong organisational and problem-solving skills Experience in a digital environment Proven track record of generating sales leads Willingness ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Client Services (Service Desk) team respond to unplanned incidents, events and service interruptions as quickly as possible, while minimising the impact on our customers and restoring the service to its operational state. Our Service Desk are the main point of contact for affected end users during service outages or degradation. Our Service Desk Engineers are the first point of contact for customers to report issues and incidents relating to their service. The role ...

Customer Success Administrator 📍 Hybrid – 2 days per week in Leamington Spa 💰 £25,000 + progression opportunity 📆 12-month Fixed-Term Contract (potential to become permanent) We’re hiring for a Customer Success Administrator to join a friendly, supportive team within a purpose-led software business. This … ideal opportunity for someone early in their career looking to build experience in customer success, administration, and operations . The Role You’ll be the first point of contact for customers , helping with day-to-day enquiries while keeping internal systems and processes running smoothly. Typical responsibilities include: Responding ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Construction industry … some new building and extensions etc Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xehkeey Azure ExperienceworkingwithREST ...

stage through to deal review, bid submission & win/loss reviews Post bid submission support including coordinating responses to clarification questions and supporting customer presentations Provide constructive challenge when things stand in the way of good customer service or process improvement. Promote and lead improvements ...

from 5 man bands to 100+ Employees. With your sales Colleagues. 14 Desk based Sales, 3 Field Sales, 5 Hybrid Field Sales and 5 Customer Service Colleagues to support and help you achieve the mobile target. You will need to be able to work with a close knit … goals as a team whilst also achieving your personal targets. You will also need to be able to build an effective relationship with the service team to ensure we limit the time taken to deal with any potential sales order issues. The relationship with your sales team is vital ...

Customer Engineering Performance Analyst Tachbrook Park, Warwick12 month fixed term contract, Full-time, HybridSalary: up to £34,000 (Dependent on experience) We’re looking for a data-driven and proactive analyst to join our team on a 12-month fixed-term contract. This is a fantastic opportunity to step … into a role where your insights will directly influence how our Customer Engineering operation performs , helping us deliver a more efficient and seamless service to our customers. Working closely with the Billing & Performance Team Leader, you’ll act as a key performance “gatekeeper” , ensuring our planning, forecasting ...

Manufacturing customers and industry partners and be able to demonstrate excellent levels of self-motivation, enthusiasm and a strong ethic to providing excellent customer service. Manage workload to support programme timing, key project dates and departmental targets. Support Early BoM, File Set Up & Validation events. Participate in local process … other work as directed by their line manager in connection with their job as may be requested. Personal Profile Requested: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. ...

Team in the implementation of planning requirements; to forecast, monitor and improve the full end to end parcel process (Hub through to delivery to customer) Producing daily reports which contain volume, service level analysis, process and resource requirements for the network Compiling and publishing weekly/monthly reports … consider planning constraints such as Parcel Machine throughputs and performance Hosting daily network conference calls with Managers and Senior Managers across Depot, Field and Customer services, questioning performance and escalating accordingly so that failures are understood and avoided going forwards Skills/Qualifications: Ability to communicate at all levels ...