1 to 25 of 29 Customer Service Jobs in Warwickshire

Aftersales Service Coordinator Company Overview: Join a leading provider of electronics based in Coventry. We are dedicated to excellence and innovation in providing after-sales services to enhance customer satisfaction and loyalty. Job Summary: We are seeking a proactive and detail-oriented Aftersales Service Coordinator to join … our team. The ideal candidate will be responsible for managing and improving the after-sales process, ensuring high levels of customer satisfaction and efficient resolution of service issues. Key Responsibilities: Customer Interaction : Handle customer inquiries and complaints regarding after-sales service in a timely and … empathetic manner. Process Coordination : Oversee the end-to-end service process from customer contact to issue resolution. Ensure that all service actions are logged and tracked in the system. Documentation Management : Prepare and manage necessary documentation related to customer service actions, including service reports more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that … and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. … will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring our clients feel valued and supported. Experience of supporting more »

Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need … to resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching answers more »

Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe … independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on solving/managing all … inquiries. Key Duties and Responsibilities... Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed for customer more »

specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site visits with the field service team - Provide exceptional customer service The candidate: - Fluent in French and Spanish or German … written and spoken) - Customer service or IT support experience desirable - Problem-solving and excellent communication skills - IT literate and computer savvy - Pro-active, confident and dynamic personality The salary: up to £31,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and more »

log cases following SLA To escalate calls with advanced technical queries appropriately To organise the replacement of faulty hardware to be sent to the customer To schedule client site visits with the field service team To provide excellent customer service The Candidate: Fluency in French (written … and spoken) Customer service or IT support experience desirable Problem-solving and excellent communication skills IT literate and computer savvy Pro-active, confident and dynamic personality Salary: Up to £31,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual more »

Job summary Assisting patients in accessing the appropriate service or healthcare professional in a courteous, kind, efficient and effective way both on the telephone and face to face. The successful applicant should have the ability to work as part of the Reception Team in a calm, positive and supportive … and friendly staff. We require a Medical Receptionist with initiative, drive, interpersonal skills, administration and IT skills. Previous reception/administration and/or customer services skills are desirable. You will have a range of patient facing and administrative tasks, so excellent organisational skills and time management are critical. … Sue Connelly Reception Manager. Job description Job responsibilities The purpose of the role is to: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of reception/administrative duties to assist in the smooth running more »

they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career … new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and more »

a key partner to UK Defence over the next 5 years. As an Account Director, you will lead the development and acquisition of key customer target accounts by shaping compelling propositions, conducting comprehensive research, and providing invaluable insights into defence challenges, nuances, and needs. Reporting to the Network Services … and solutions in the Defence market. To support Marketing with driving new business development campaigns. Support the development of solutions collateral for use in customer presentations, telent marketing brochures and the telent.com website. To build, lead and maintain strong customer relationships and monitor Telent customer satisfaction. To … the development of efficient business winning solutions working with the Operations/Delivery Heads to ensure Telent customers are provided with clear and concise service/solution offers in the Defence market. To work with the appropriate Customer Services Management, Project Management and Engineering/Operations departments to more »

directing inbound/outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability, and cost efficiency, while adhering to all applicable company and regulatory requirements. WHAT ARE YOU GOING TO DO? Lead, direct and manage inbound … and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses … years supervisory or managerial experience; Bachelors Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Strong customer facing experience with excellent communication and interpersonal skills Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required. more »

with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with a … good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am to … Holidays) · 2 x Life Assurance · Pension Scheme · Private Medical Insurance Scheme · Company Sick Pay Scheme · Free On-Site Parking · Cycle to Work Scheme · Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am to … Holidays) · 2 x Life Assurance · Pension Scheme · Private Medical Insurance Scheme · Company Sick Pay Scheme · Free On-Site Parking · Cycle to Work Scheme · Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and more »

and spacious offices in Warwickshire. You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer/Technical Support Engineer BASIC SALARY: £25,000- £35,000 (negotiable depending on experience) BENEFITS: · Monday to Friday - 8:30am to … Holidays) · 2 x Life Assurance · Pension Scheme · Private Medical Insurance Scheme · Company Sick Pay Scheme · Free On-Site Parking · Cycle to Work Scheme · Long Service Awards. LOCATION: Warwick COMMUTABLE LOCATIONS: Coventry, Warwick, Stratford-upon-avon, Leamington Spa. WHY SHOULD I APPLY? We are established market leaders with immense stability … we can invest the time, as long as you have the right attitude and work ethic, we can offer you a career. JOB DESCRIPTION: Customer Support Engineer, Electrical Engineer, Technical Support Engineer To succeed as a member of our Technical team, you will be based in our office and more »

As the First Line Support Desk Analyst you will work with your IT colleagues to ensure that a user focused first line I.T. support service is provided accross the organisation. Duties will include raising purchase orders for equipment & services using BPAS purchase requisitioning system, assisting the IT Services team … helping colleagues across BPAS resolve their IT problems. You will also work to answer tickets raised. This is a pro-active role providing great customer service and resolving problems at first point of contact. About us British Pregnancy Advisory Service (BPAS) is the UK's largest independent … Thursday 07:00 - 15:00 or 08:00 - 16:00 Friday 07:00 - 13:30 or 08:00 - 14:30 1 in 4 Saturdays - Service Desk cover - 8am to 4pm - paid as Overtime and Time and half 1 in 4 On Call week - Monday Friday 6pm to 9pm, Sat more »

exciting opportunity as an HSQE and Facilities Manager? We're searching for someone to lead and excel in delivering an exceptional HSQE and Facilities service across our clients premises. Your role is crucial in ensuring compliance, quality, sustainability, and security within the framework of health and safety, always seeking … within your assigned premises, ensuring alignment with our central HSQE and estates team. Maintaining performance standards of local contract staff, ensuring they meet BOS service level agreements. Delivering top-notch customer experiences by working closely with internal and external stakeholders. Supporting capital projects while minimising disruption to staff … Facilities Management. NEBOSH General Certificate qualification or the pursuit of one. Extensive knowledge of Health & Safety legislation and requirements. Previous experience in facilities management, customer service, and managing hard and soft facilities contracts. Knowledge of health and safety management, including Asbestos, Fire Safety, Legionella, Gas and Electrical installations. more »

p To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products … p br Make sure to apply with all the requested information, as laid out in the job overview below. br ul li Respond to customer service requests for the repair of business equipment and.../li/ul br p JBLK1_UKTJ/p more »

Business Analyst helps to make sure that organisations don’t waste money and time on projects or investments that don’t meet organisation or customer needs. Role Establish and maintain effective working relationships with Stakeholders at all levels across NFUM to enable the effective negotiation and delivery of Business … or above (Essential) Any 2 x subjects A Level or equivalent, grade C/4 or above (Essential) About the Employer NFU MUTUAL (SERVICE COMPANY) LIMITED We’re a leading UK general insurer and financial services organisation, focusing on those people who live and work in the countryside. Our … success is down to our dedication to outstanding customer service, a commitment recognised by the many industry awards we have won. Our recently upgraded Stratford office is easily accessible by car and bus with café and sporting facilities on site. We’re committed to making sure NFU Mutual more »

ensuring that allotted spaces are effectively policed between departments Candidate: Proven experience in the delivery of facilities management services, across multi-sites in a customer service environment. Experience in the practical application and knowledge of Health and Safety Management, and specifically the management of Asbestos, Fire Safety, Legionella … installations and other plant and mechanical systems. Experience in the management of hard and soft facilities contracts. Experienced in managing a 24/7 service-critical operation. Experienced in responding to a diverse range of customer requirements. ICT competent in the use of Microsoft applications, Autocad, CAFM systems more »

Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Field Service Engineers Required - Immediate Start!! - West Midlands - (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »

Familiarity providing desktop support Experience working with Windows and Microsoft Products (Office 365 products) Legal sector experience is highly beneficial If you have excellent customer service, communication skills then apply now for more details, salary in the region of £40k for this one. This is an outstanding opportunity more »

Start Date Monday, 27th May 2024 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Passion for IT Willing to learn Customer service skills Qualifications English and Maths GCSE or equivalent, grade C/4 or above (Essential) About the Employer EMERALD IT MANAGED SOLUTIONS more »

Field Engineers Role in Brief: The service and maintenance of LPG and electrical Industrial Cleaning Machines. Fault finding, planned preventative maintenance of Industrial Cleaning Machines. Ensuring customer service is kept to a high level and any queries are addressed Adhering to safety guidelines set and all policies more »

recession proof industry. If you are a Workshop Engineer looking to work for a company that is known for retention of staff and great customer service this is the place for you! Benefit from training to ensure you are able to do the best job throughout your employment … company will look after you and provide you a job for life. Your Role As A Workshop Engineer Will Include: * Workshop Engineer * Consistent Training * Service, repair & maintenance on Electro-Mechanical Equipment * Configuring and programming equipment As A Workshop Engineer You Will Need To Have: * Electrical or Mechanical Skills * Experienced … this sounds like you call Charlie Auburn on 02038137949 for IMMEDIATE CONSIDERATION or hit apply now. Keywords:Workshop Engineer, Workshop Technician, Site Engineer,Field Service Engineer, Field Technician, Mobile Engineer, Electro-mechanical, Cleaning Equipment, Electrical, Mechanical, Engineer, Coventry, Leamington Spa, Midlands, This vacancy is being advertised by Future Engineering more »