4 of 4 Applications Support Jobs in Warwickshire

Application Support Engineer CoventryFull time Investigate and resolve escalated L2 incidents and requests. Provide updates on high-priority incidents and ensure timely resolution. Document resolutions, RCA, and corrective actions in the ticketing system. Liaise with L3 teams for unresolved critical issues. Work on open Problem Tasks/Records and contribute to permanent fixes. Identify potential workarounds to minimise … Review application logs and monitoring dashboards for early signs of issues. Reading logs from degradation incidents Conduct knowledge-sharing sessions on recent issues or new findings. Assist L1 support with troubleshooting and shift-left initiatives. Review and provide feedback on junior team members' work. Create, update, and validate Work Instructions in Confluence. Ensure existing WIs are accurate and … current processes. Organise training material to include relevant documentation and videos. SP Review documentation gaps and suggest improvements. Review resolved incidents for accuracy and completeness. Identify inefficiencies in support processes and suggest improvements. Contributes to project specific task with/without technical lead function. Continuous system improvement, both quality and efficiency wise in the areas of application monitoring More ❯

Specialist Application Development Support Engineer Location: Stratford, London (5 days on-site) Salary: Up to £60,000 (depending on experience) Security Clearance: Candidates must be eligible for DV clearance (sole British passport holder) You’ll be part of a trusted engineering team supporting high-priority operational systems used in tackling serious organised crime and national security threats. The … direct collaboration with end users, and the chance to continuously develop your technical skillset across a broad tech stack. Key Responsibilities: Support, maintain and enhance critical bespoke applications Incident management and troubleshooting across multiple domains Design and development of application functionality Virtual infrastructure administration Monitoring system health and performance Database administration and optimisation Essential Skills: RedHat-based More ❯

and support of critical applications, working closely with product teams and stakeholders to deliver agile change and continuous improvement. What You'll Do: Lead the Application Support team, driving performance, service quality and agile delivery. Act as the primary link between users, product squads, vendors and IT support teams. Define and embed best … practices across support processes and service operations. Oversee system enhancements and production support requests, ensuring seamless delivery. Champion business change, SharePoint configuration, and AWS optimisation. Nurture strong, collaborative relationships across BA Digital and wider business … teams. What You'll Bring to British Airways: Strong understanding of support operations, with the ability to lead cross-functional collaboration. Experience in managing IT/Application Support teams, including vendor engagement and SLAs. Excellent communication, emotional intelligence and a structured, solution-focused mindset. A solid grounding in ITIL practices, legacy and OTS systems, and agile More ❯

Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. Scripting knowledge Comprehensive understanding of Microsoft tools and application environments Networking knowledge Strong communication, organization, problem-solving, and diagnostic skills At ease with showcasing solutions to … Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment More ❯