2 of 2 Remote/Hybrid Change Management Jobs in Watford

will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with business stakeholders … understand business drivers and ensure IT services support operational performance. Align service delivery to business outcomes and maximise value. End-to-End Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure ...

applying SIAM principles to coordinate cohesive, high-quality service delivery aligned with SLAs, compliance standards, and business goals. Key Responsibilities End-to-End Service Management Own the lifecycle of back office services—from design and transition through to operation and retirement. Maintain accurate Service Catalogue and CMDB data, ensuring … services into stable operations. Collaboration & Leadership Work with Service Managers across other domains to deliver frictionless end-to-end IT services. Partner with Product Management, Architecture, and Vendor Management to ensure strategic alignment. Promote a culture of accountability, service ownership, and customer focus. About You Essential Experience: Strong ...