Back Office Service Manager
- Hiring Organisation
- Hays
- Location
- Watford, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £80,000
stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational support of enterprise applications (including Microsoft 365 and COTS solutions) Managing servers, networks, storage, databases, and Active Directory … Overseeing on-prem, private cloud, and public cloud hosting environments Working with Cyber Security teams to meet tooling, control, and compliance requirements Managing site infrastructure setup, changes, ramp-downs, decommissioning, and archiving Ensuring service integration and governance in a multi-vendor ecosystem Driving continual improvement and business-aligned service ...