2 of 2 Case Management Jobs in West London

in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives. Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation. Salary and Location Band 4, London Spine points 27-23 Starting salary … p.a. rising to £58,877 p.a. in annual increments PCS Clapham Successful candidates for the Member Response Team Manager will be able to demonstrate: Management of CRM systems, functions and applications Effective people management and development skills Ability to manage projects with successful time and budget management The main duties of the Member Response Team Manager role … analysis on service quality metrics An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager. The role of Member Response Team Manager offers hybrid working with flexibility to More ❯

need to have an active SC Clearance. This is a high-profile role, requiring an experienced Power Apps Developer to join who can support the implementation of a new case management solution using Power Apps, which can handle large volumes of applications and be accessible by other government departments. The MS Developer will be working with an Agile More ❯