1 to 25 of 67 Case Management Jobs in London

Amazon is hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to drive development of our fraud investigations case management solutions. The product is a one-stop-shop for investigator needs, including case workflow, fraud detection, data access and querying, case resolution … a dynamic environment with many opportunities to combat theft, fraud, abuse, and waste. This position spearheads our efforts to improve global fraud investigations and case management through product innovation. You will closely collaborate with customers to deeply understand their needs and develop solutions to address those needs. You … will set the strategic vision and roadmap for fraud case management products. You will manage product initiatives and work with system owners, business stakeholders, data scientists, engineers, and investigators worldwide to drive end-to-end enhancements and visibility into our fraud detection and prevention suite. Thriving in a More ❯

Project Analyst - London - Legal applications Project Analyst with Legal software project management/project co-ordination/PMO/business analysis experience with new legal software i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required … exciting opportunity for a Project Analyst to participate in a significant software upgrade program across almost their entire software suite, including a new Practice Management System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software … role in the future. Experience required: - Been a Junior Project Manager, Project Analyst or PMO or similar and looking to progress in a project management team - Proven experience in IT projects across Legal Applications, such as in Practice Management Systems/Document Management Systems/Case More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Case Management Developer - £50,000 - £58,000 – UK/Remote ShareDo | CMS | Case Management Sstem | Legal Engineer | Legal Software | Legal Applications | Have you got experience with the CMS ShareDo? Do you want to be part of an end to end integration. If so I have a More ❯

Application Development Support Manager, with experience implementing and supporting web applications capable of ingesting and processing high volumes of data, integrated with CRM/Case Management applications and back-off payments systems, or similar and to oversee a team of Technical Specialists completing a Data Integration from Siebel … knowledge and experience of managing the application development lifecycle from requirements through to delivery and acceptance Extensive knowledge of implementing and supporting CRM/Case Management applications and integrating these with web and back-office applications in a high data volume environment In-depth technical knowledge including application … architecture, data management and database architectures Extensive knowledge of Agile development methodology, and proficient in the application of SCRUM framework Knowledge on CI/CD practice and the various components that are required to achieve it: version control, branching strategies, builds, release pipelines, automated testing, infrastructure as code and More ❯

faults and trend analysis. Responsible for keeping lines of communication active between internal and external contacts ensuring updates are frequent and clear. As a case owner you will need to ensure all parties responsible for the progression of a case are actively updating and working towards a resolution. … Ensuring case management for support issues, projects and Managed On Site queries and requests are in line with the client's processes and our contractual obligations for the client. Coordinating any repair works of faulty equipment, liaising with manufacturers and in-house repairs whilst taking financial impact into … Liaising with the Field Service Engineering team to dispatch resources locally and aligning SME remote support to be available should it be required. Asset Management and weekly/monthly/quarterly reporting. Involvement in the service handover from Projects for clients to understand their support available and the contractual More ❯

comprehensive cyber security platform and mitigation services. We are looking for a UCM Team Lead with expertise in Azure Sentinel to join our Use Case Management team and become a member of our global Security Operations Team. Main Tasks and Accountabilities The position offers a versatile mix of … responsibilities, blending technical proficiency with team management and customer relations. Understand customer requirements and recommend best practices related to Sentinel solutions. Offer consultative advice in security principles and best practices related to Sentinel operations. Developing new Sentinel use cases, rules, correlations, dashboards to meet the customer needs. Design and More ❯

comprehensive cyber security platform and mitigation services. We are looking for a UCM Team Lead with expertise in Azure Sentinel to join our Use Case Management team and become a member of our global Security Operations Team. Main Tasks and Accountabilities The position offers a versatile mix of … responsibilities, blending technical proficiency with team management and customer relations. Understand customer requirements and recommend best practices related to Sentinel solutions. Offer consultative advice in security principles and best practices related to Sentinel operations. Developing new Sentinel use cases, rules, correlations, dashboards to meet the customer needs. Design and More ❯

strategies that support business objectives. You will help to drive an agile, high-performing, and engaging workplace through your expertise in organizational design, change management, leadership development, talent management, and performance optimization. Acting as a strategic advisor and consultant, you will foster an agile, high-performing, and engaging … insights and recommendations for addressing. Serve as a mentor and coach to People Business Partners. Consultation & Coaching Advise senior leadership on organizational design, change management, performance, and engagement. Support talent processes including performance management, talent reviews, succession planning, leadership coaching, and internal mobility. Act as a trusted advisor … on employee relations, ensuring compliance with local employment laws and best practices. Organizational Development & Change Management Lead organization design, restructuring, and transformation initiatives in partnership with senior leadership. Collaborate with Talent Acquisition to align resourcing and recruitment strategies with company objectives. Work with the Compensation team to ensure competitive More ❯

ll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal … responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work closely with key users to identify, specify, and More ❯

Can be fully remote, Dependent on experience - £400/Day Outside IR35 Must have: - Mosaic Adult or Childrens Social care system background on the case management side - Local Government background - Be a self starter Overview: This Council are looking to transform the way their social workers are supported … by the systems they use. They use the Mosaic case management system and are looking for a contractor who has strong Mosaic Adult Social Care configuration experience. The right candidate will be a self starter who has a strong background in Mosaic Adult Social Care system configuration. If More ❯

of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize "time to value" Business Analysis Gathering and documenting customer functional and More ❯

The position encompasses the leadership, operational excellence and transformation of our support teams across all support service offerings. Additional areas of focus include partner management and forging deep, collaborative relationships with field and sales leadership, strong engineering engagement as well as delivering a unified customer experience with peers in … efforts and projects. This position is responsible for driving support KPIs, operational health, process improvement, adoption and implementation, and more. Key areas of process management oversight include: case management, knowledge management, measuring and reporting customer health and satisfaction, data quality and integrity, product feedback loop, compliance … development teams with demonstrable outcomes that influence product quality, serviceability and supportability. Forging strong relationships with Sales and Pre-sales organisations. Unified customer health management experience with Professional Services and Customer Success organisations. Participate in the development and execution of transformational projects. Ten (10) + years’ management experience More ❯

of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize time to value Business Analysis Gathering and documenting customer functional and More ❯

knowledge and experience of managing the application development lifecycle from requirements through to delivery and acceptance Extensive knowledge of implementing and supporting CRM/Case Management applications and integrating these with web and back-office applications in a high data volume environment In-depth technical knowledge including application … architecture, data management and database architectures Extensive knowledge of Agile development methodology, and proficient in the application of SCRUM framework Knowledge on CI/CD practice and the various components that are required to achieve it: version control, branching strategies, builds, release pipelines, automated testing, infrastructure as code and … configuration as code Working knowledge of Azure Cloud Resource Management, Cost Management, Development and Data services Working knowledge and management of Azure DevOps Experience of delivering successful Siebel (and preferably MS Dynamics) implementations within Financial Services/Insurance More ❯

knowledge and experience of managing the application development lifecycle from requirements through to delivery and acceptance Extensive knowledge of implementing and supporting CRM/Case Management applications and integrating these with web and back-office applications in a high data volume environment In-depth technical knowledge including application … architecture, data management and database architectures Extensive knowledge of Agile development methodology, and proficient in the application of SCRUM framework Knowledge on CI/CD practice and the various components that are required to achieve it: version control, branching strategies, builds, release pipelines, automated testing, infrastructure as code and … configuration as code Working knowledge of Azure Cloud Resource Management, Cost Management, Development and Data services Working knowledge and management of Azure DevOps Experience of delivering successful Siebel (and preferably MS Dynamics) implementations within Financial Services/Insurance More ❯

knowledge and experience of managing the application development lifecycle from requirements through to delivery and acceptance Extensive knowledge of implementing and supporting CRM/Case Management applications and integrating these with web and back-office applications in a high data volume environment In-depth technical knowledge including application … architecture, data management and database architectures Extensive knowledge of Agile development methodology, and proficient in the application of SCRUM framework Knowledge on CI/CD practice and the various components that are required to achieve it: version control, branching strategies, builds, release pipelines, automated testing, infrastructure as code and … configuration as code Working knowledge of Azure Cloud Resource Management, Cost Management, Development and Data services Working knowledge and management of Azure DevOps Experience of delivering successful Siebel (and preferably MS Dynamics) implementations within Financial Services/Insurance More ❯

provider with more than 4,800+ employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and … celebrates differences and builds on shared connections. The Customer Retention Manager will work within the global Customer Retention team, a function of the Account Management department at Cvent. This team partners with both internal stakeholders and customers to drive the resolution of customer issues and mitigate the risk of … the Cvent Account Team. In This Role, You Will: Manage a portfolio of escalated accounts proactively submitted by Account Managers via the Customer Retention case management system (SFDC). Gain a complete and objective understanding of the escalated account situation through deep account research and discussions with internal More ❯

of hands-on experience with Salesforce Service Cloud, including configuration, customization, and integration with other systems. Proven ability to design and implement solutions for case management, knowledge management, and omni-channel support. Experience in companies going through digital transformation 👉 What's in it for you? This company More ❯