1 to 25 of 33 Case Management Jobs in London

MUST HAVE CASE MANAGEMENT SYSTEM EXPERIENCE We are seeking an experienced Project Manager to lead the delivery of complex case management system implementations across our network of global law firm clients. You will play a pivotal role in transforming the way international legal practices manage workflows, matters, and client services by deploying cutting-edge technology solutions. … Key Responsibilities Plan, manage, and deliver end-to-end case management system projects (requirements gathering, vendor engagement, design, testing, training, go-live, and post-implementation support). Partner with global stakeholders including Partners, IT, Risk, Compliance, and Knowledge teams to ensure alignment and adoption. Manage project governance, budgets, and timelines, escalating risks/issues where required. Oversee change … management and user adoption strategies, ensuring minimal disruption to fee earners and support staff. Collaborate with third-party vendors and internal technical teams to configure, test, and integrate solutions. Produce high-quality project documentation and status reports for executive stakeholders. About You Proven track record as a Project Manager within a professional services or legal environment. Hands-on experience More ❯

Project Manager (Case/Matter Management - Global Rollout) Location: London (2 days in office/3 days remote - flexible hybrid working) Salary: Circa £120,000 + benefits About the Role My client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter management system to ShareDo, a … modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are seeking a highly methodical, delivery-focused Project Manager with experience leading large-scale technology deployments within a law firm or professional services environment. This is a unique … and future digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured project governance, ensuring scope, budget, timelines, and quality are met. (Success will More ❯

Product Manager - Client Lifecycle Management London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside … entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The Business Transformation team is responsible for product management across all front office, client facing and operational technology and works very closely … and services to ensure we are positioned to meet the future expectations of our clients and support the growth of the business. The team are responsible for the product management of front office, client facing and operational technology, including but not limited Client Lifecycle Management (CLM), Portfolio Management, Custody Services, Research and Client Portals. Brief Role Objective More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

Project Manager (Case/Matter Management – Global Rollout) Location: London (2 days in office/3 days remote – flexible hybrid working) Salary: Circa £120,000 + benefits (Open to long term contract basis) About the Role Our client, in the Legal sector are embarking on a significant global transformation programme, moving from a home-built CRM and matter … management system to ShareDo, a modern work and case management platform. This role will be central to the successful global rollout, starting in the UK and then extending across the US and APAC regions. We are looking for somebody with vast experience in implementing case management systems (ideally Sharedo) across a number of law firms. … digital strategy. This project is anticipated to last 2-3 years, with wider projects lined up across the firm. We are ideally looking for an experience PM with Matter Management Deployment experience. Key Responsibilities Lead the end-to-end project management of the ShareDo deployment across the firm, from UK rollout to international implementation. Drive delivery through structured More ❯

resolve hardware and software issues on desktops, laptops, printers, and other peripherals. Assist with setup, configuration, and maintenance of IT equipment and systems specific to legal practice, such as case management software and document management systems Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or … similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording software. Understanding of data protection regulations and confidentiality in More ❯

Technologies: SAP Netweaver Data Management Identity Access Management Worlflow Content Management Service Orientated Enterprise Integration Liferay JavaScipt Oracle Weblogic Jenkins Sparx Excellent contract opportunity for a Technical Architect to join an International client in the Pharmaceutical sector on an initial 3-month contract with long-term extension. The chosen candidate will be responsible for the design and … implementation of portal and workflow solutions, enterprise integration, SDLC technical standards & SDLC tools - configuration and management. Relevant professional expertise: (eg SAP (ERP, Basis, Netweaver, Portal) Master Data Management, Identity Access Management, Workflow/Case management, Portal/Content Management and Unified Communications) are desirable. Role-specific experience: Good technical knowledge of implementing portal and workflow More ❯

a passion for driving innovation in legal technology across global matters. Purpose: Successfully deliver and assist others in the delivery of projects on instruction from the Practice. Assist with management of the eDiscovery team. Expertise in Relativity platform implementation, software testing and quality assurance. To provide the Practice with technical, strategic and practical know-how on eDiscovery and review … services. Your Key Responsibilities: Accountable for ensuring quality control process is adhered to in delivery of all services. Ensure that there is adequate project management, supervision and participation in projects/tasks, from inception to completion. Ensure Manager is made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them. Generate and … client instructions and requirements. Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these. Ensure data security procedures are adhered to. UK based, but providing global advice, support and specialist technical and project management skills. Expected to be on More ❯

Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service Internal infrastructure administration - helping to administer the team's case management module used for tracking helpdesk tickets, application lifecycle management, and project management tasks, etc. Keep the internal documentation up to date. Enter the essential experience More ❯

Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

Senior Applications Specialist - Central London (Hybrid) - Up to £65K Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Are you an experienced Applications Specialist with a good background in the legal sector? A reputable law firm, is seeking a Senior Applications Specialist to join their applications team in Central London and … to come into the office twice a week. The Senior Applications Specialist will act as the subject matter expert for a suite of core legal and business applications (document management, finance, and case management systems). Key Skills the Senior Applications Specialist will have: Proficient experience with Aderant Technologies Excellent experience with SharePoint, Office 365, SQL and … career within a prestigious law firm, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! Application Support - Legal IT - Office365 - SharePoint - IT Support - Applications - Aderant - 3E - SQL - IT Service Management - Azure - Cloud Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role More ❯

ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support … the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance More ❯

MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world’s best brands. The BrandEd … college to master’s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support … the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance More ❯

a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and … eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary More ❯

a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 … and ongoing support to drive adoption Monitor CRM adoption, performance metrics, and user feedback for continuous improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and … eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customer analytics Why Join : Hybrid working with office-based days in Uxbridge Salary More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

Job Summary The Product Owner-Financial Crime (KYC & AML) is accountable for defining the product vision, roadmap, and backlog across financial crime compliance domains. The scope spans customer lifecycle management (KYC, CDD/EDD, onboarding, periodic reviews) and AML activities (transaction monitoring, sanctions screening, suspicious activity reporting, case management). The PO partners with compliance SMEs, architects … Foster collaboration across compliance SMEs, technology teams, and delivery squads. Promote Agile ways of working in Financial Crime transformation. Coach squads on embedding compliance effectively within digital journeys. Risk Management Identify and escalate risks related to data quality, system performance, regulatory gaps, and platform integration. Ensure backlog features align with client risk frameworks and contribute to regulatory readiness. Governance … solution options for Financial Crime initiatives. Coordinate with vendor and platform partners (e.g., Pega CLM/KYC, Actimize, Fircosoft, Fenergo, Mantas) for roadmap alignment and issue resolution. Support change management, training, and release readiness for business and operations teams. Monitor regulatory developments and industry best practices, feeding impacts into backlog and roadmap. Promote data stewardship and reference data improvements More ❯

As a Senior Consultant in Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record of continuous learning, and has the … work to address the challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities Possess a deep technical knowledge in Security … Incident and Event Management (SIEM) platforms, Security Orchestration and Response (SOAR) technologies, Endpoint Protection and Response/Next Gen Protection and Response (EDR/XDR) tools, Next GenFirewalls, Threat Intelligence and Hunting platforms Defensive Security Skills (desired) Experience in security operations design, engineering and/or analysis and investigations, ideally in complex environments, with security event correlations across a More ❯

As a Senior Consultant in Unit 42 you will have the opportunity to work across a number of proactive cyber security domains including Cloud Security, Security Operations, Cyber Risk Management and Artificial Intelligence in cyber security. We are seeking an individual who is passionate about cyber security, curious with a demonstrated track record of continuous learning, and has the … work to address the challenges associated with today’s cyber threat landscape. Your Impact SOC Advisory 4+ years of consulting experience in SOC, security engineering, SIEM administration, and incident management and demonstrated success with serving large, multinational organisations in designing and implementing an organisation’s security operations program, organisational structures, and capabilities Possess a deep technical knowledge in Security … Incident and Event Management (SIEM) platforms, Security Orchestration and Response (SOAR) technologies, Endpoint Protection and Response/Next Gen Protection and Response (EDR/XDR) tools, Next GenFirewalls, Threat Intelligence and Hunting platforms Defensive Security Skills (desired) Experience in security operations design, engineering and/or analysis and investigations, ideally in complex environments, with security event correlations across a More ❯

proposals, ensuring compliance with standards, roadmaps, and security best practices. Communicate complex technical details in clear terms to non-technical stakeholders. Skills & Experience Expertise in areas such as CRM, case management, cloud (Azure, SaaS), Dynamics, data analytics, RPA/AI, or telephony. Strong background in solution design for outsourced or government environments. Ability to balance technical, business, and … commercial considerations. Strong communication, analytical thinking, and stakeholder engagement skills. Degree in IT (or equivalent experience); TOGAF or similar framework knowledge desirable. Experience in asset management or transport-related solutions advantageous. Security clearance eligibility Please note - the employer is unable to provide sponsorship for this role, so please only apply if you can work in the UK without this. More ❯

/local government, healthcare, education, defence, etc. Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Public Sector Solutions Accredited Professional and Service Cloud Consultant certifications … are mandatory. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and AgentForce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding customers and project teams in adopting emerging technologies for business use cases. Extensive More ❯