1 to 25 of 30 Case Management Jobs in London

Clio Operate/ShareDo, including matter types, custom fields, workflows, automations, document templates, tasks, and permission structures, so that each hub firm has a case management environment that fits how its teams actually work. * Develop and apply a deep, working knowledge of the Clio Operate/ShareDo data … model, using it to map, transform, and load case and matter data accurately. * Lead the discovery of case data held in each hub firm's legacy case management system, profiling its structure, quality, and quirks before any migration begins. Clio Operate/ShareDo CMS Specialist Attributes ...

customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies … balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research ...

quality standards. Oversee the design, development, support, and continuous improvement of enterprise applications. Own the technical roadmap for Actionstep development and integrations during a case management system migration. Design, build and maintain custom workflows, automations and integrations within the Actionstep platform. Work closely with legal stakeholders and business … send your CV directly to faye . landells @ circlerecruitment . com Keywords: Software Development/Software Developer/Legal/Law Firm/Case management/Actionstep/Management/Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself ...

sources into a SIEM Ability to define and develop threat-led detection use cases, playbooks and automation content Experience integrating SIEM platforms with identity management, vulnerability management, asset management, threat intelligence and case management systems Strong knowledge of Azure and/or AWS security controls ...

limited visibility of performance and growing operational complexity. The implementation of Plentific will introduce a unified digital platform that enables: End-to-end repairs management Automated workflows and intelligent case management Integrated contractor and supply chain management Improved compliance and auditability Enhanced customer communication and self … Design and implement the future-state Repairs & Maintenance operating model Align delivery across Direct Labour Operations (DLO), contractor networks, customer services, compliance and asset management teams Lead the shift to a case-managed delivery approach Ensure operational readiness and long-term sustainability Digital & Systems Integration Oversee implementation ...

first‐line and second‐line operational and compliance teams to ensure controls are effective, explainable, and audit‐ready. Collaborate with operations teams to optimise case management, review workflows, and tooling. Delivery & Execution Translate regulatory requirements into clear product requirements. Partner with Data teams on risk scoring methodologies, data … products. Strong understanding of CDD, EDD, business verification, corporate structures, and jurisdictional regulatory requirements. Experience designing or working with risk scoring systems, workflow/case management tools, data enrichment, and third‐party integrations. Analytical thinking and proficiency with system design discussions. Demonstrated ability to influence across functions ...

love to meet you.We are seeking a Senior Software Engineer, Cloud to join our Threat Detection and Incident Response (TDIR) team, helping revolutionize security management with our AI-native Falcon Next-Gen SIEM platform – enabling customers to detect, investigate, and hunt down threats 150x faster at Petabyte scale.You … design, architect, and develop world-class case management and investigation capabilities in Go, empowering security analysts to be more effective at incident response, threat hunting, and collaborative investigations. You'll build intelligent workflows that connect detections, evidence, and response actions into cohesive cases. Leveraging advanced correlation, contextual enrichment ...

understand the health of the Hillingdon population and to design, monitor and improve the services we provide. The role will embed a Population Health Management approach and lead on analysis and evaluation to support improvement across the Place Based Partnership. Main duties of the job The post holder will … description Job responsibilities Strategic focus Provide analytical leadership and insight to support the objective of the Pace Based Partnership priorities adopting a population health management approach Assess the analytical needs of place-based care and design and deliver bespoke analysis to meet these needs and to review these needs ...

environments and is confident managing both strategic change projects and complex casework. Key Responsibilities Partner with HRBPs, Legal, and People teams to deliver change management initiatives effectively Support business leaders with restructures, redeployment, and redundancy processes Provide expert guidance on complex employee relations cases Conduct thorough and sensitive investigations … making objective recommendations based on findings Coach managers and HR colleagues on best practice ER management Ensure policies and procedures align with current UK and Irish employment legislation Analyse ER case trends and provide data-driven recommendations for process improvement Maintain robust documentation, reporting, and case tracking ...

environments and is confident managing both strategic change projects and complex casework. Key Responsibilities Partner with HRBPs, Legal, and People teams to deliver change management initiatives effectively Support business leaders with restructures, redeployment, and redundancy processes Provide expert guidance on complex employee relations cases Conduct thorough and sensitive investigations … making objective recommendations based on findings Coach managers and HR colleagues on best practice ER management Ensure policies and procedures align with current UK and Irish employment legislation Analyse ER case trends and provide data-driven recommendations for process improvement Maintain robust documentation, reporting, and case tracking ...

worked from multiple UK locations The Role A leading Government Institution is seeking an experienced Programme Director to lead a large-scale Legal Practice Management (LPM) transformation programme. This is a pivotal leadership role, responsible for driving the modernisation of legal practices through the delivery of new technology-enabled … assurance gates Experience leading programmes through GDS service assessments Expert-level stakeholder engagement and governance capability, including executive-level reporting Strong programme governance, financial management, and delivery assurance experience Practitioner-level experience in digital, data, business change, and implementation Demonstrated ability to lead multidisciplinary teams and manage multiple suppliers ...

Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks. Code reviews, test case reviews, and ensure code developed meets the requirements. Influence and negotiate with senior technical leaders from partner teams of software engineers, devops and production … manage to tight deadlines or unexpected changes in expectations or requirements. Proven track record of operational process changes and improvement. Demonstrated leadership and project management skills. Consistently demonstrates clear and concise written and verbal communication. Technical Skills: Must have: Strong experience in Full stack development using React, Typescript, Node.js ...

provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers … Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as [Specify: Copado, Gearset, Azure DevOps, or others] for deployment and release management. Work ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of event-driven design and message brokers ( e.g. Kafka, RabbitMQ) Understanding of agentic AI capabilities ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of event-driven design and message brokers ( e.g. Kafka, RabbitMQ) Understanding of agentic AI capabilities ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong Dynamics 365 CE development skills - hands-on C#/.NET plugins ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

London, Manchester or Bristol) Rate: £350 per day inside IR35 The Role We are seeking an experienced Parliamentary and Complaints Caseworker to lead the management of complex casework, complaints, and high-profile operational issues within the GOV.UK One Login and Wallet programme. This role will play a key part … user outcomes. Key Responsibilities As a Parliamentary and Complaints Caseworker, you will: Lead and operate a centralised complex casework service, establishing effective frameworks for case management, tracking, escalation, and governance. Ensure compliance with statutory deadlines, service standards, and organisational processes. Investigate operational and service-related issues, collaborating with ...

activity, including privacy assessments, data protection administration, compliance tracking, data mapping/RoPA activity and use of OneTrust or a similar privacy, compliance, risk, case management or workflow system . Key experience required for the Data Privacy Analyst role: Experience in a large, global and/or highly ...

build and review high-quality Lightning front-end experiences. REST/SOAP, platform events, MuleSoft/ETL tools, data migration strategy. Opportunity/case management, forecasting, omni-channel routing, or CPQ concepts. Experience Cloud: Partner/self-service portals and digital experience strategy. DevOps: Familiarity with CI/ ...

achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their … interpersonal skill to de-escalate sensitive situations and build trust across all levels of the organization. What You'll Be Doing Employee Relations & Case Management Serve as the primary point of contact for employee relations matters, managing a caseload of grievances, complaints, conflicts, and disciplinary issues from intake ...