20 of 20 Case Management Jobs in London

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

vital part of our client's service redesign initiative, you will be responsible for: Leading the Change: Manage the reconfiguration of case management systems, focusing on LiquidLogic to ensure alignment with new workflows, policies, and reporting requirements. Evaluating Current Systems: Review the existing setup of Children's Care … Support case management systems and identify necessary enhancements. Crafting Proposals: Produce detailed, costed proposals for system design, build, and implementation. Translating Vision into Action: Turn redesigned services into updated workflows and digital forms within case management systems. Collaborating with Suppliers: Liaise with system suppliers to implement ...

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects ...

reliability. Collaborate with business stakeholders, data analysts, and product owners to translate functional and analytical requirements into effective Pega solutions. Build and configure case management solutions, including case lifecycles, SLAs, routing, approvals, and exception handling. Develop and manage Pega rules, data pages, decision tables, and integrations …/Experience Strong hands-on experience in Pega Platform with proven delivery of end-to-end Pega applications in enterprise environments. Expertise in Pega Case Management includes lifecycle design, stages, steps, SLAs, approvals, and exception handling. Sound knowledge of Pega architecture and rule resolution, including class structure, rulesets ...

agents using Copilot Studio Develop solutions across the Microsoft Power Platform (Power Apps, Power Automate, Dataverse) Integrate Copilot agents with enterprise systems (e.g. case management, document stores, CRM-style platforms) Implement prompt design, orchestration, and guardrails appropriate for regulated environments Support secure data access patterns , including role-based … data governance, security, and compliance considerations Comfortable working in discovery-led, agile delivery settings Desirable: Experience integrating with Microsoft 365, Dynamics 365, or case management systems Familiarity with Azure AI services , connectors, or API integrations Experience designing AI solutions with human-in-the-loop controls Exposure ...

third-party suppliers to agree scope, solution design and delivery approach Analyse and document end-to-end financial services processes (e.g. onboarding, servicing, advice, case management), identifying opportunities to optimise through Salesforce FSC Ensure requirements align to Salesforce FSC data models, data quality standards and integration patterns Maintain … experience working on Salesforce platforms, preferably Financial Services Cloud Strong understanding of Salesforce FSC concepts, including customer and household models, servicing journeys and case management Experience defining requirements for Salesforce configuration, customisation and integrations Experience with Lean or Systems Thinking methodologies for process improvement and collaboration, driving efficiency ...

Handling Fibre optic cables & Transceivers knowledge Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (eg StableNet) Knowledge Cont. Interpret Network infrastructure design from HLD/LLD ALM Test case management Defect Management, Reporting ...

mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that … where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding ...

data solutions Proven success shaping winning solutions for £20M-£200M+ bids/contracts Experience across several: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management (incl. AI) Strong communicator across technical and business audiences Advanced stakeholder engagement Experience running capability modelling and roadmap sessions Agile problem-solving ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , were driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech … Trainer UK Remote £45,000 - £60,000 Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal … Tech Technology TrainerUK Remote £45,000 - £60,000 Depending on ExperiencePlus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

days/week Duration: 3 months Rate: £500/day (Inside IR35) Key Requirements: Strong Oracle Fusion HCM experience , particularly transitioning to Oracle Absence Case Management for statutory absences Local Authority experience (essential) Role Overview: RBKC is seeking an experienced Oracle Systems Admin Manager to lead the governance … performance, stability, and operational management of the Oracle Fusion platform. The role will ensure high system availability, service continuity, security, and adherence to ITIL best practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ...

ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs). Escalate issues appropriately and follow established incident management and escalation procedures. Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities. Create, update … support product improvements. Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance. Utilise help desk, ticketing, and case management tools to manage support workload. Support configuration, updates, and usage queries relating to internal platforms and operational systems. Requirements: Strong understanding of software ...

prioritise effectively, and communicate with stakeholders at all levels • A calm, solutions-focused approach with excellent attention to detail • Experience supporting legal applications (e.g., case management, DMS) is beneficial but not essential Why This Role Stands Out • A senior, trusted position with real ownership and influence • A stable ...

you. What you’ll be responsible for Ownership of physical server health, lifecycle, and readiness Hardware fault investigation and coordination to resolution Vendor case management, escalations, and RMAs Planning and executing refresh, replacement, and firmware activities Working with data centre teams on installs, cabling, and break/… OneView, iLO, and Redfish APIs Linux exposure for provisioning and troubleshooting NetBox or similar CMDB/asset tools Ansible or infrastructure automation experience Vendor management and RMA handling experience Enterprise hardware platforms: HPE, Dell, Supermicro, Lenovo Strong ownership mindset and documentation discipline Nice-to-Have Experience in low-latency ...

with trade union representatives where required What we re looking for Proven experience in a generalist HR/People Adviser role Strong employee relations case management Confidence advising and influencing managers Good working knowledge of UK employment law Experience using HR data to provide insight CIPD Level ...

with trade union representatives where required What we’re looking for Proven experience in a generalist HR/People Adviser role Strong employee relations case management Confidence advising and influencing managers Good working knowledge of UK employment law Experience using HR data to provide insight CIPD Level ...