3 of 3 Desktop Support Jobs in West London

Desktop Support Engineer (Contract) Technology keeps this business moving, and that’s where you come in. Supporting a wide range of systems and users, this role is all about keeping things running smoothly behind the scenes. Role Overview: Location: South West London/Site Based Contract Length: 12 Months with potential for extension Shifts: This role will operate … on a rotation of morning and day shifts Package: £150-£200 per day Outside IR35 Industry: Luxury E-commerce/Tech support What You’ll Be Doing: Deliver hands-on support for desktop, laptop, mobile, and peripheral devices (Windows and Mac). Troubleshoot software, hardware, and network issues across warehouse and office environments. Set up and maintain … incidents in line with internal SLAs and processes. Liaise with infrastructure, network, and software teams to resolve technical issues. Maintain up-to-date asset and change management records. Ensure desktop system uptime and device security compliance. Main Skills Needed: Proven desktop support experience across Windows and Mac systems. Experience troubleshooting printers and scanners. Confident with AV setup More ❯

We are seeking an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks … off). The ideal candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the … efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main point of contact for local IT issues and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop More ❯

Offering a strong progression plan and lots of training as well as a solid salary and interesting modern tech stack. Experience Required: 1–2 years of experience in user desktop support with strong technical capabilities in this area. This experience should either be within a Managed Service Provider (MSP) environment or involve full IT responsibility in a small … and resolving login issues, including those related to remote access. Administration of Microsoft 365 services (Exchange, SharePoint, OneDrive), including handling mailbox limits, shared mailboxes, and file/folder permissions. Support for mobile email, including setup and sync troubleshooting for mailboxes on smartphones. Ability to work independently, with a strong eye for detail and documentation. Must understand how to appropriately … engage with users at varying levels of seniority and effectively prioritize tasks. Strong communication skills in both spoken and written English are essential for helpdesk phone support and customer-facing communication. Desirable Skills (Nice to Have): Basic scripting abilities, particularly with PowerShell or batch files. Experience configuring and troubleshooting firewalls, ADSL routers, and VPN clients. Completion of at least More ❯