2 of 2 Remote Monitoring and Management Jobs in West London

This role is 4 days in the office in the office in Notting Hill Salary is £35k-£40k Key Responsibilities Provide first- and second-line support to users for hardware, software, and system issues (Windows, macOS, mobile devices, printers). Support and administer Microsoft 365 applications and services (Teams, Outlook, SharePoint, OneDrive, etc.). Maintain, monitor, and troubleshoot infrastructure components … including networks, NAS servers, CCTV, and Wi-Fi systems. Ensure adherence to IT policies, security protocols, and data protection regulations. Review and contribute to cybersecurity reports, training completion tracking, and incident response documentation. Set up, manage, and maintain user accounts, hardware, and software across offices and remote environments. Collaborate with external vendors for service and support as required. Prepare documentation … guides, and procedures for internal IT processes. Provide support and occasional onsite assistance in the Paris office. Participate in onboarding and offboarding processes for employees across global offices. Required Skills and Experience Proven experience in IT support and infrastructure management. Minimum of 2 years in an IT Support role. Strong knowledge of Microsoft 365 (O365), including administration and troubleshooting. Good More ❯

DOE Job Type: Full-time | Permanent Industry: Managed Service Provider (MSP) Overview: We are a growing Managed Service Provider based in West London seeking a skilled and motivated Network Engineer to join our technical team. You'll work across a diverse client base, managing and supporting network infrastructure, delivering project work, and providing high-level support. This role offers an … excellent opportunity to work in dynamic environments and further your career in a fast-paced MSP setting. Key Responsibilities: Deploy, configure, and support routers, switches, firewalls, and wireless access points Troubleshoot network issues across Layer 1-3 in client environments (on-site and remote) Configure VPNs (site-to-site and client-to-site), firewalls, and network security appliances Monitor network … health using RMM tools (e.g., Auvik, ConnectWise, N-able) Implement VLANs, manage routing, and optimise network performance Design and support Wi-Fi networks, ensuring signal strength and stability Assist with cloud network integration (Azure/AWS), including hybrid setups Document client networks, changes, and project work to a high standard Provide occasional on-site support across London and participate in More ❯