3 of 3 SLA Jobs in West Lothian

NinjaOne, etc.) Active Directory, DNS and Microsoft CA Networking - routers, switches and firewalls (preferred) Microsoft 365 Defender (preferred) Key success factors All out of SLA vulnerabilities assigned to IT are remediated Average time to remediate vulnerabilities falls due to increased automation All out of SLA assurance findings assigned ...

some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will ...

decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering ...