3 of 3 1st Line Support Jobs in the West Midlands

1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support Engineer to join our clients growing team in … is a fantastic opportunity for someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . … mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking . More ❯

First Line Support Officer Opus People Solutions are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a First Line Support Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First … Line Help and Service Desk support within established parameters. Hours: Full time, 37 hours per week. Working Schedule: Monday - Thursday, 8am - 5.15pm with 1-hour unpaid break. Friday 8.45am - 4.45pm with 1-hour unpaid break. Location: Onsite full time - with potential to move to … a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: 13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective First Line support, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support, guidance More ❯

First Line Support Officer Opus People Solutions are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a First Line Support Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First … Line Help and Service Desk support within established parameters. Hours: Full time, 37 hours per week. Working Schedule: Monday - Thursday, 8am - 5.15pm with 1-hour unpaid break. Friday 8.45am - 4.45pm with 1-hour unpaid break. Location: Onsite full time - with potential to move to … a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: £13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective First Line support, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support, guidance More ❯