7 of 7 2nd Line Engineer Jobs in the West Midlands

2nd Line IT Support Engineer ?? Warwickshire ?? £30,000 - £35,000 + Bonus + Benefits ??? Hybrid Tech Stack | Career Growth | Hands-On Role Ready to level up your IT career? Join a legendary UK manufacturer with over 80 years of innovation in the automotive sector. This client are on the hunt for a proactive, tech-savvy … 2nd Line IT Support Engineer who thrives in a dynamic environment and is passionate about delivering top-tier IT support. ?? What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into Microsoft 365, Azure, Windows 10/11, Windows Server … and Senior Engineer on projects, onboarding, and training. Manage the Service Desk, document solutions, and help shape our knowledge base. ?? What You'll Bring: Solid experience in 2nd Line IT Support with Microsoft 365, Windows Servers, and Office apps. A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS). Strong communication skills and a More ❯

personal touch? As a Microsoft Solutions Partner, they specialise in Cloud Services, Managed IT Support, Cyber Security, and Software Development. This opportunity is perfect for a skilled and motivated 2nd Line IT Support Engineer , looking for a fresh new challenge. Youll be working in a fast-paced, client-focused environment, supporting and delivering Microsoft cloud More ❯

2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid This is a full-time, permanent role with a growing IT Managed Service Provider that’s expanding its technical support team following continued growth and investment. You’ll join a collaborative team of 12 engineers, providing support to a wide range of … their skills further. Key Responsibilities Manage and update the ticketing system, ensuring all issues are logged accurately with timely progress updates Respond to service desk calls and tickets, prioritising 2nd line issues and providing effective technical support Take ownership of escalations from 1st line technicians, resolving more complex technical problems efficiently Provide on-site support … V) Familiarity with PBX systems, firewalls, routers and switches Experience with backup solutions and data recovery practices Excellent communication skills and confidence in supporting a variety of end users 2nd Line Support Engineer | Permanent £30,000–£35,000 | Coleshill (West Midlands) | Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to More ❯

2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The … chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to … guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities More ❯

2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £34,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The … chosen 2nd Line Engineer will assume the role of delivering technical assistance to our clients. This entails tasks such as diagnosing and resolving issues, setting up and configuring hardware and software, overseeing user and device management, addressing technical queries, and resolving problems. It is also essential to escalate support tickets through our service desk to … guarantee prompt issue resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities More ❯

Title: SC Cleared 2nd Line WAN Support Engineer Location : Birmingham Length : 6 months Rate : £300 per day (via umbrella) Brief Overview of role/project: We are seeking a 2nd Line WAN Network Engineer to support and configure SRX series routers as part of our BAU operations, ensuring the global … delivery of secure network services. If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate. Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to … 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills. Mandatory Skills (Candidate must have all): We are looking for a capable engineer with expertise in configuring and troubleshooting Juniper network devices. The ideal candidate will possess in-depth knowledge More ❯

2nd Line 24/7 WAN Network Support Engineer (SC Cleared) Contract Type: Contractor Location: Birmingham Rate: £300 per day inside IR35 Start Date: ASAP End Date: 31/01/2026 We are seeking a skilled 2nd Line WAN Network Engineer to join our 24/7 BAU operations … team in Birmingham. This role involves supporting, managing, and configuring SRX series routers to ensure the global delivery of secure network services. If you are an experienced network engineer, this is an excellent opportunity to manage and maintain our Customer Network WAN estate, handle escalations, work on project implementations, and provide guidance to 1st line engineers … line engineers to resolve complex issues. Participate in project implementations and contribute to all phases from planning to deployment. Share knowledge and enhance the skills of the 2nd line team through collaboration and training. Required Skills & Qualifications: Strong experience in configuring and troubleshooting Juniper network devices. In-depth knowledge of BGP, including policy-based routing More ❯