2 of 2 Autotask Jobs in the West Midlands

project team. Excellent communication and client-facing skills. Demonstrable experience improving operational processes and service efficiency. Desirable Skills ITIL, PRINCE2, or other management/technical certifications. Experience with ConnectWise, Autotask, or similar MSP software. Awareness of cybersecurity best practices within managed service environments. If you're an experienced Technical Manager looking to take ownership of technical operations and help More ❯

delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Providing technical support via phone, email, and ticketing systems Logging and escalating issues through Autotask Managing passwords, MFA, antivirus, and encryption Installing and updating software and hardware using Datto and remote tools Learning about Microsoft 365, Azure, and cloud technologies Troubleshooting problems with tools More ❯