9 of 9 Case Management Jobs in the West Midlands

Senior Case Management Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or case management platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯

IT hosting provider Nasstar · Providing training on the system to new users on induction day and follow up training after 1 month · Amending word templates for use within the case management system · Maintaining spreadsheets for reports, using basic and more complex excel formulas. Extracting data from main database for use within Excel · Liaising with users and designing, building … and maintaining the case management system SOS, the Client Management System using simple coding/scripting · Supporting and training existing members of staff on the system including new process and developments · Keep updated on windows/security/SOS and other software updates/developments that impact Martin Kaye, provide relevant information to the Partners on next More ❯

meet defined specifications Integrate Dynamics 365 with other business systems and services to support automation and efficient data flow Provide ongoing support and troubleshooting within the ITIL-aligned service management function, ensuring timely resolution of issues Contribute to capability development within the Complex Case Management team by mentoring colleagues and sharing knowledge Document all development, configuration, and … advise on suitable development options Take part in internal initiatives aimed at improving internal processes, increasing service efficiency, and supporting long-term system improvements Ensure adherence to governance, information management, and security policies in line with the Serco Management System Requirements Minimum of 5 years hands-on experience in Dynamics 365 and Power Platform development and customisation Strong … technical proficiency in Microsoft Dynamics 365 (CRM, Customer Service, Sales, Marketing) and the Power Platform (Power Apps, Power Automate, Power Pages) Proven experience in Power Platform Application Lifecycle Management Proficiency in C# .NET, JavaScript, HTML, and SQL Experience working within agile and DevOps environments Knowledge of Azure services and their integration with Dynamics and Power Platform Experience managing and More ❯

000Birmingham (Hybrid – 2 days per week on-site) REED Technology are working with an organisation who are seeking an experienced Solution Architect with a strong background in Facilities Management and a passion for designing innovative IT solutions? This is a fantastic opportunity to join a forward-thinking organisation where technology underpins real business transformation in operational environments. As a … You’ll be part of a dynamic architecture function, collaborating with enterprise and technical architects to ensure all solutions align with overarching roadmaps and architectural principles. Experience in Facilities Management environments is essential , as you’ll be supporting technology solutions that directly impact operational service delivery. Key Responsibilities Partner with IT Project Managers and business stakeholders to design solutions … clear and comprehensive solution and service designs to guide delivery. Maintain alignment between technology solutions and business strategy. Essential Skills & Experience Proven experience as a Solution Architect within Facilities Management or a closely related sector. Expertise in one or more of the following: CRM, complex case management, Telephony, Azure, Cloud technologies, Dynamics, SaaS products, RPA/AI More ❯

business problems that may span multiple applications and technologies. Required Experience The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Proven experience in government outsourcing projects, with the ability to interpret business requirements while … terms to clients and stakeholders. Exposure to the latest and emerging technologies. Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. Resilient under pressure, with the ability to meet deadlines consistently. Proactive mindset with the ability to anticipate More ❯

problems, encompassing multiple applications and technologies. Required Experience The IT Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. Experience working on government outsourcing projects, with proven ability to understand business requirements while … technical concepts to non-technical stakeholders. Exposure to up-to-date and emerging technologies. Skilled at identifying technical issues, designing effective solutions, and gathering and synthesizing information. Strong time management skills with the ability to prioritize tasks effectively. Capable of performing under pressure and meeting tight deadlines. Proactive thinker with the ability to anticipate problems and develop appropriate solutions. More ❯

contributing to the creation, editing, and maintenance of technical documentation in line with aerospace and defence standards. What You Bring to the Table You should have experience with Salesforce case management and be familiar with SGML editing tools and technical illustration software. Strong organisational and communication skills are essential. Salesforce experience SGML tools Previous experience with Technical Author More ❯

Case Management Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯

Key Responsibilities Salesforce Administration – Technical Publications Manage and monitor the Salesforce inbox for the joint Tech Pubs organization. Screen customer inquiries by validating accounts, domains, and emails. Update Salesforce case records with accurate details. Assign cases to the correct queue or individual. Perform revision checks for customers when manuals are not yet available in the system. Coordinate with system … party MROs with system sign-ups and migrations. Salesforce Administration – Technical Support Manage the Salesforce inbox for the joint Technical Support organization. Validate and screen customer inquiries. Update Salesforce case details. Route cases to the appropriate team or individual. CSDB Migration Support the migration of technical publication documents from one CSDB to another and support impacted organisations. Technical Publications … FrameMaker required). Develop and modify technical illustrations using IsoDraw. Support documentation updates for platforms To be considered for this opportunity UK Citizenship required Experience with Salesforce administration and case management. Strong attention to detail and organizational skills. Proficiency in SGML editing tools such as PTC Arbortext and Adobe FrameMaker. Experience with IsoDraw for technical illustrations. Knowledge of CSDB More ❯