3 of 3 Knowledge Management Jobs in the West Midlands

/fix and reactive maintenance o Preventative maintenance of critical infrastructure Ensure consistent operating standards, tooling and processes across all field activities. Partner & Contractor Management Lead and manage third-party installation, build and maintenance partners. Define partner onboarding, accreditation, training and performance management frameworks. Own operational SLAs, KPIs … commercial performance management with delivery partners. Drive continuous improvement in cost, quality, safety and time-to fix/install. Service Assurance & Maintenance Own break/fix response models, escalation paths and repair SLAs. Coordinate with the Network Operations function on fault identification and prioritisation. Ensure resilience and uptime ...

Global Change Manager - Service Management Based in Birmingham with flexible hybrid working £65-75k plus a great range of benefits We are looking for an experienced change manager to join an exciting organisation undergoing exciting global change. You will be responsible for building out an effective change management … work with a number of key stakeholders across the globe and also all external vendors. You will provide a comprehensive review of all change management reporting to identify trends and potential problem sources, build an inventory of problems under analysis and ensure the correct resources are put in place ...

Commercial Director in securing high-value contracts. On offer is a highly competitive salary and an excellent (performance related) bonus structure. Key Responsibilities: • Bid Management: Lead the end-to-end bid process, including PQQ, RFP, and tender submissions, ensuring all deadlines are strictly met. • Content Creation: Write original, persuasive … case studies, and operational data. • Regulatory Compliance: Ensure all bid submissions strictly adhere to water industry regulations, HMRC requirements where relevant, and environmental standards. • Knowledge Management: Maintain and update a comprehensive "knowledge bank" of company certifications and technical responses. • Social Media (High-Value, new and current ...