Head of Service Delivery
- Location
- Metropolitan Borough of Solihull, England, United Kingdom
high-performing and aligned leadership team, coach managers and senior contributors, develop future leaders, support progression and contribute to succession conversations across Tech. Budget, resource and capacity ownership: Own resource planning, workload prioritisation, tooling investment, supplier spend and budget inputs for the Service Delivery sub-function, making trade … strategy into clear operating plans, OKRs, roadmaps and measurable outcomes across multiple teams and workstreams. Commercial and financial awareness, including budget planning, supplier commercials, resource allocation, value tracking and trade-off decision-making. Experience designing or improving global support models, including service readiness for new offices, retail stores ...