11 of 11 Remote/Hybrid Service Delivery Jobs in the West Midlands

title: Service Delivery Manager (Tier 1 Telecommunications) Days/Hours: Mon-Fri/37.5 Location: Hybrid (potentially on Client sites 2-3 days a week). Reporting to: Service Operations Manager Responsible for: Fulfilling the contractual commitments with the customer, guaranteeing satisfaction for delivery outcomes … accountable for driving aggressive performance management against delivery costs for the account. Job function Reporting to Service Operations Manager the Service Delivery Manager is responsible for ensuring the effective delivery of high-quality services to our tier 1 telecommunications customer and internal stakeholders. The role ...

Technical Service Delivery Manager – Microsoft Cloud Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Recruiting exclusively via Chapman Tate Associates Chapman Tate Associates are proud to be working with a well-established and rapidly expanding organisation that has built a strong reputation delivering modern cloud-first solutions. … they continue to scale, we are recruiting a Technical Service Delivery Manager with deep experience across the Microsoft Cloud ecosystem to support and elevate their service operations. About the Role In this pivotal role, you will be responsible for overseeing the end-to-end delivery ...

Service Delivery Manager Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers/MSPs . You will be responsible for managing a heavily outsourced environment . You will … strong Stakeholder Management experience would excel in this role. You will NOT have a team under you but will be accountable for service delivered via outsourced teams. This is a hybrid role where you will expect to work 2 days a week in the office. ...

Service Desk Manager – Microsoft Cloud Environment Shrewsbury (Hybrid) £45,000 – £60,000 + Benefits Chapman Tate Associates – Recruiting on behalf of a trusted and rapidly growing client Chapman Tate Associates are excited to be supporting a long-standing, highly reputable organisation within their sector as they continue their impressive … growth journey. As part of their expansion, they are now seeking an experienced Service Desk Manager to lead their support function and drive best-in-class service across a modern Microsoft Cloud environment. About the Role This is a fantastic opportunity for someone who thrives in a people ...

best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance service delivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven … experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience ...

step into a role where your insights will directly influence how our Customer Engineering operation performs , helping us deliver a more efficient and seamless service to our customers. Working closely with the Billing & Performance Team Leader, you’ll act as a key performance “gatekeeper” , ensuring our planning, forecasting … doing Own and update weekly capacity plans , identifying trends, risks and opportunities Analyse performance data and recommend practical improvements to efficiency and service delivery Support the development of forecasting models and reporting tools Translate demand forecasts into actionable plans, highlighting gaps and proposing solutions ...

connectivity simple - like a true utility - cutting through complexity and putting customers first. As we continue to grow, we're looking for a WAN Delivery Co-ordinator to keep things moving behind the scenes. You'll be the go-to person making sure orders flow smoothly from sale … live service - connecting the dots across teams and suppliers, staying one step ahead of potential delays, and keeping everything on track so services go live without a hitch. What It's Really Like Here The pace and intensity are higher than most environments in our sector. The workload ...

West Midlands (Flexible Hybrid Working) We're looking for a Technology Solutions Architect to help design and shape technology solutions that support new initiatives, service delivery, and future growth. In this role, you'll work closely with stakeholders and technical teams to understand business requirements and translate them … partners to ensure solutions are feasible and deliverable Support bid and proposal activity by contributing to solution design and technical input Provide oversight during delivery to ensure solutions are implemented as designed Experience Required Experience in Solution Architecture, Technical Architecture, or a similar role Strong ability to translate business ...

lanes Build and maintain strong client relationships to ensure repeat business Conduct client meetings, presentations, and contract negotiations Collaborate with operations teams to ensure service delivery meets customer expectations Monitor market trends, competitor activity, and pricing strategies Achieve and exceed agreed sales targets and KPIs Maintain accurate records ...

world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. With over 2,500 resources deployed, whether … Power BI dashboard development, data quality management, Bullhorn Automation, and system support. Reporting to the Head of IT, the CRM Configuration Specialist works with delivery teams, leaders and operational stakeholders to translate business requirements into practical, user friendly system changes that improve accuracy, efficiency and compliance. 2. Key Responsibilities ...

responsible for leading the technical pre-sales function, enabling revenue growth across strategic vendor portfolios, and ensuring high-quality solution design , deployment , and services delivery . This role sits at the intersection of sales and vendor management, with direct accountability for services revenue performance and elevation of strategic vendor … roadmap, and go-to-market strategy Services Revenue Ownership Own and deliver services revenue targets across design, deployment, and managed services offerings Build scalable service propositions aligned to strategic vendor solutions Ensure technical teams are structured and incentivised to support services-led growth Solution Lifecycle Oversight Oversee ...