Remote Service Design Jobs in the West Midlands

12 of 12 Remote Service Design Jobs in the West Midlands

Service Design Engagement Lead

birmingham, midlands, united kingdom
Hybrid / WFH Options
Virgin Money
Business Unit : Service Design, COO Salary Rage: £43,200 - £60,000 per annum DOE + red-hot benefits Location: UK Hybrid - Occasional travel to core Hubs, Newcastle, Glasgow or London Our Team We’re at our best when we have something to drive us forward, a belief that … Virgin Money. Love creating Simply Brilliant Experiences? Your next adventure just might start here. We have an amazing opportunity for someone to join our Service Design Centre of Excellence as a Service Design Engagement Lead – focusing on developing and implementing engagement strategies to enhance awareness and … understanding of customer journey capabilities and service design across the bank. If you are self-motivated, enthusiastic, and ready to make a real difference to a new and exciting team then we are looking for you! This role will play a key role in supporting the Service More ❯
Posted:

Senior Service Designer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
DWP Digital
DWP. Digital with purpose. Do you have a passion for putting user needs at the centre of design? Do you want to be part of a collaborative community of Service Designers? Can you design services end-to-end and front-to-back? We want talented, Service Designers with experience, empathy and drive. You'll lead a high-performing team of service designers to create end-to-end solutions using the latest tech and thinking. DWP delivers services to our millions of customers every day, including the most vulnerable in society. Our expert DWP Digital … modern services we provide. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Design with Purpose. Our Service Designers: Design services that have user needs at their core Understanding user behaviour and feedback is key. You More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Microsoft 365 Lead Developer

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Serco
challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role The Lead Microsoft 365 Developer is responsible for leading both technically and at times … in Azure services and experienced in integrating data using Dataverse, APIs, and connectors; skilled in large-scale data migration and management. UI/UX Design: Ability to design intuitive, accessible, and engaging user interfaces, with sound understanding of UX/UI principles. Security & Compliance: Solid understanding of Power More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Lead - Colleague Platform

City, Birmingham, United Kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … the team and solve problems at hand. Extensive experience in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Copilot Studio/PVA and Power BI Experience with Azure cloud platform and cloud integration. Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Lead - Telephony Migration

City, Birmingham, United Kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Pega and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of AWS AI platform integrations and services such as SageMaker, Bedrock More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Lead - Conversational Chatbot

City, Birmingham, United Kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … Relationship Management tasks for our relationship with Microsoft and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Microsoft certification: PL-600: Power Platform Solution Architect Microsoft certification: PL-200: Power Platform More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Lead - Branch Platform

City, Birmingham, United Kingdom
Hybrid / WFH Options
Virgin Money
hubs when required Contract type : Permanent Our Team Our Products & Channels CIO mission is clear: combine engineering excellence, top-tier delivery practices, and outstanding service design to create superb products and services. We're on a journey to become the UK's best digital bank, focusing on digital … tasks for our relationship with branch application platforms and maintaining strong relationships with Operations teams and our delivery partners Work with architecture team to design solutions that are secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and … in an Agile environment and will champion ongoing improvements to ways of working. Strong Engineering skills but also a background to Solution/Architectural Design It's a bonus if you have but not essential Knowledge and experience of IBM WSBTT Framework Any experience with Branch Teller platform and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Service Designer

Grendon, Warwickshire, United Kingdom
Hybrid / WFH Options
Barclays
Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Enterprise Architecture

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
SF Recruitment (Tech)
Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Head of Enterprise Architecture (Hiring Immediately)

Birmingham, UK
Hybrid / WFH Options
SF Recruitment (Tech)
Experienced in using and qualified in suitable architecture frameworks and qualifications e.g. TOGAF, CISSP etc. - Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance. - Understanding of organisational business systems, processes and their infrastructure needs. - Understanding of the legal and purchasing requirements of delivering IT More ❯
Employment Type: Full-time
Posted:

Interaction Designer - Agile Delivery Practice, Digital

Wellington, Shropshire, United Kingdom
Hybrid / WFH Options
Experis
designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational … the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user More ❯
Employment Type: Contract
Rate: GBP 400 - 420 Daily
Posted:

Interaction Designer - Agile Delivery Practice, Digital

Telford, Shropshire, West Midlands, United Kingdom
Hybrid / WFH Options
Experis
designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with … will be asked to attend other locations in the UK for short periods. What you'll do: Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams Develop designs based on evidence of user needs and organisational … the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user More ❯
Employment Type: Contract, Work From Home
Rate: £400 - £420 per day
Posted:
Service Design
the West Midlands
25th Percentile
£61,250
Median
£66,250
75th Percentile
£72,813
90th Percentile
£73,375