4 of 4 Remote/Hybrid Service Design Jobs in the West Midlands

digital products, support training delivery, provide post-implementation support, and ensure clear communication and proactive management throughout the deployment lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver … development of new products and services by working alongside product teams and subject matter experts. Continuous Improvement: Identify and drive opportunities to improve service delivery, operational efficiency, and customer experience. Reporting: Produce clear reporting on performance, incidents, and trends for internal stakeholders and customers. Skills & Experience Strong experience ...

Strategy, supporting business operations, data governance and technical frameworks and related processes which link these aspects of the university together. The Head of Architecture & Design will develop and maintain an integrated view of the university using a repeatable approach, cohesive framework, and available industry standard techniques. The Head … architect, with background in developing technology architect solutions for systems, infrastructure, security and wider enterprises. Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance Understanding of organisational business systems, processes and their infrastructure needs The ability to recognise structural issues within an organisation, functional ...

Strategy, supporting business operations, data governance and technical frameworks and related processes which link these aspects of the university together. The Head of Architecture & Design will develop and maintain an integrated view of the university using a repeatable approach, cohesive framework, and available industry standard techniques. The Head … architect, with background in developing technology architect solutions for systems, infrastructure, security and wider enterprises. Broad, enterprise-wide understanding of Applications, Infrastructure, Project Management, Service Design and Governance Understanding of organisational business systems, processes and their infrastructure needs The ability to recognise structural issues within an organisation, functional ...

investment papers for executive/board approval. Solution Standardisation & Platform Roadmapping • Define and maintain standardised Gigabit FWA deployment templates, ensuring predictable unit cost and service performance. • Lead technology evolution roadmap (CPE, spectrum strategy, vendor roadmap, emerging wireless enhancements). • Minimise bespoke engineering through repeatable, scalable solution standards. Team Leadership … rollout roadmap. • Adoption of standardised solution patterns and roadmap execution. Person Specification Strategic thinker with strong technical literacy across wireless technologies, platforms, and service design. Proven ability to set commercial objectives with technical execution. • Deep understanding of FWA, wholesale network architectures, and the economics of wireless network deployment ...