5 of 5 Remote/Hybrid Service Design Jobs in the West Midlands

Service Designer - Central Government Location: Remote (Occasional travel to Telford) Clearance: BPSS Contract: 6-month rolling IR35: Inside IR35 Experience: Must have Central Government experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively … user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused services that meet GDS standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking … extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels ...

communication: Act as a liaison between stakeholders and the development team. Ensure clear and effective communication, manage expectations, and facilitate collaboration. Contribute to solution design and validation: Participate in the design and validation of solutions, ensuring alignment with business needs and requirements. Work with development and testing teams … resolve issues to protect delivery outcomes. Skills, Knowledge & Expertise Proven experience as a Business Analyst or similar role. Experience working as an analyst or service designer in the technology sector and/or regulated markets. Strong understanding of modern software development methodologies and processes. Experience working within both Agile ...

Interaction Designer - 6 Months | £61.33/hr Inside IR35 | Hybrid (2 Days in Telford) Join a new digital-design team focused on digitising up to 8 print & post forms into seamless online journeys. You'll collaborate with a larger digital forms delivery team to create user-friendly digital experiences … applying GDS design standards and patterns while exercising judgement and flexibility to iterate quickly and ensure designs meet user needs. This role offers an opportunity to work in a dynamic, fast-paced environment where your decisions directly influence the usability and efficiency of services. Key Responsibilities: Develop, refine ...