Service Design Job Trends in the West Midlands

Service Design
England > West Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring Service Design skills. It covers permanent job vacancies from the 6 months leading up to 20 December 2025, with comparisons to the same periods in the previous two years.

6 months to
20 Dec 2025
Same period 2024 Same period 2023
Rank 148 179 140
Rank change year-on-year +31 -39 +58
Permanent jobs citing Service Design 26 26 35
As % of all permanent jobs in the West Midlands 0.50% 0.58% 1.15%
As % of the Processes & Methodologies category 0.60% 0.65% 1.25%
Number of salaries quoted 20 18 32
10th Percentile £49,400 £51,160 £34,450
25th Percentile £50,875 £56,311 £42,438
Median annual salary (50th Percentile) £62,163 £62,500 £63,929
Median % change year-on-year -0.54% -2.24% +27.86%
75th Percentile £77,864 £66,967 £70,625
90th Percentile £80,750 £67,500 £81,250
England median annual salary £60,000 £62,500 £60,000
% change year-on-year -4.00% +4.17% -

All Process and Methodology Skills
West Midlands

Service Design falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.

Permanent vacancies with a requirement for process or methodology skills 4,322 4,001 2,803
As % of all permanent jobs advertised in the West Midlands 83.50% 89.93% 91.90%
Number of salaries quoted 2,220 1,809 2,391
10th Percentile £29,000 £32,250 £26,500
25th Percentile £37,500 £41,250 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -4.76%
75th Percentile £67,500 £70,000 £63,750
90th Percentile £82,500 £81,500 £77,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Design
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing Service Design relative to all permanent IT jobs advertised in the West Midlands.

Service Design job vacancy trend in the West Midlands

Service Design
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing Service Design.

Salary distribution trend for jobs in the West Midlands citing Service Design

Service Design
Salary Histogram in the West Midlands

Salary distribution for jobs citing Service Design in the West Midlands over the 6 months to 20 December 2025.

Salary histogram for Service Design in the West Midlands

Service Design
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Design within the West Midlands region over the 6 months to 20 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +22 13 £64,038 +2.46% 4
Solihull - 5 £75,000 -
Wolverhampton - 3 £54,000 -
Warwickshire +29 2 £51,000 - 1
Coventry +2 1 - - 1
Shropshire -16 1 - -
Staffordshire -17 1 - -
Service Design
England

Service Design
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (3.85%) Microsoft Excel
1 1 (3.85%) Microsoft Office
Business Applications
1 5 (19.23%) Dynamics CRM
2 2 (7.69%) Remedy ITSM
Cloud Services
1 9 (34.62%) Azure
2 7 (26.92%) SaaS
3 3 (11.54%) Microsoft 365
4 2 (7.69%) AWS
4 2 (7.69%) Azure Sentinel
5 1 (3.85%) Cloud Computing
5 1 (3.85%) Power Platform
Communications & Networking
1 2 (7.69%) Network Security
1 2 (7.69%) SD-WAN
1 2 (7.69%) VLAN
1 2 (7.69%) WAN
Database & Business Intelligence
1 1 (3.85%) MongoDB
General
1 14 (53.85%) Social Skills
2 9 (34.62%) Analytical Skills
2 9 (34.62%) Public Sector
3 3 (11.54%) Finance
4 2 (7.69%) Influencing Skills
4 2 (7.69%) Legal
4 2 (7.69%) Organisational Skills
Job Titles
1 6 (23.08%) Architect
2 5 (19.23%) Solutions Architect
3 4 (15.38%) Designer
3 4 (15.38%) IT Manager
3 4 (15.38%) Senior
3 4 (15.38%) Service Manager
4 3 (11.54%) IT Services Manager
4 3 (11.54%) Service Designer
4 3 (11.54%) Support Engineer
4 3 (11.54%) User Researcher
5 2 (7.69%) Analyst
5 2 (7.69%) Lead
5 2 (7.69%) Lead Designer
5 2 (7.69%) Lead Service Designer
5 2 (7.69%) Network Engineer
5 2 (7.69%) Senior Architect
5 2 (7.69%) Senior Solutions Architect
5 2 (7.69%) Service Analyst
5 2 (7.69%) Service Transition Analyst
5 2 (7.69%) Transition Analyst
Libraries, Frameworks & Software Standards
1 3 (11.54%) HTML
2 1 (3.85%) Kafka
Miscellaneous
1 3 (11.54%) Data Protection Act
1 3 (11.54%) Security Posture
2 2 (7.69%) Driving Licence
3 1 (3.85%) Data Structures
Processes & Methodologies
1 11 (42.31%) ITIL
1 11 (42.31%) ITSM
2 8 (30.77%) Case Management
3 7 (26.92%) Continuous Improvement
3 7 (26.92%) Problem-Solving
3 7 (26.92%) Service Delivery
3 7 (26.92%) Service Management
4 6 (23.08%) Change Management
5 5 (19.23%) AI
5 5 (19.23%) Analytics
5 5 (19.23%) Business Development
5 5 (19.23%) CRM
5 5 (19.23%) Data Analytics
5 5 (19.23%) Roadmaps
6 4 (15.38%) Architecture Roadmap
6 4 (15.38%) Change Control
6 4 (15.38%) Cybersecurity
6 4 (15.38%) Process Improvement
6 4 (15.38%) User Research
6 4 (15.38%) User-Centered Design (UCD)
Programming Languages
1 4 (15.38%) SQL
2 1 (3.85%) C#
2 1 (3.85%) Python
Qualifications
1 7 (26.92%) SC Cleared
1 7 (26.92%) Security Cleared
2 6 (23.08%) ITIL Certification
3 5 (19.23%) BPSS Clearance
3 5 (19.23%) Degree
4 3 (11.54%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (11.54%) SLA
2 2 (7.69%) Accessibility
2 2 (7.69%) Actionable Recommendations
2 2 (7.69%) ISO/IEC 20000
3 1 (3.85%) Government Security Classifications
System Software
1 2 (7.69%) Virtual Desktop
2 1 (3.85%) Docker
Systems Management
1 1 (3.85%) Kubernetes
Vendors
1 6 (23.08%) ServiceNow
2 4 (15.38%) Microsoft
3 2 (7.69%) BMC
3 2 (7.69%) Cisco
3 2 (7.69%) Remedy
3 2 (7.69%) SolarWinds
3 2 (7.69%) Zscaler
4 1 (3.85%) SAP