1 to 25 of 130 Services Delivery Manager Jobs in the West Midlands

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and … and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable of more »

Lead Agile Delivery Manager: Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for individuals with a passion for agile delivery and the ability to inspire and lead teams. At DWP Digital … you'll engage in meaningful work that positively impacts some of the most vulnerable individuals in society. Join us in shaping the health services of tomorrow. DWP. Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over … million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best tech, tooling, and innovative thinking. We're making government services simpler and easier to access and cheaper to run and making more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … South Africa. Clinigen has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a detailed orientated, delivery focused and technically astute Senior IT Delivery Project Manager who will take on the responsibility of the direction, coordination, implementation … days WFH. Key Responsibilities: To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures. To take accountability for the successful delivery of major projects, by leading and driving the project delivery: Establishing and maintaining effective project controls. Organising and directing the project team. Effectively more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

Responsibility for the profitability of relevant maintenance contracts Controlling sales and margin quality of the relevant maintenance contracts Maintain description and documentation of the services provided Support the identification of Training requirement both service and technical Report to Kapsch management on key deliverables and progress Your profile Fluent in … English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to work … in an international environment. Excellent communication skills and Team player Deep understanding of delivery of the IT Applications Experience in Traffic Management area is an advantage Willingness to travel (up to 25%) and work in an international team Availability for oncalls. Our offer Permanent contract Private medical care, life more »

Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore Role: Development Manager Company: Financial Services Location: Hybrid – Occasional travel to Stoke on Trent office 1/2 days per month Salary: up to … India) software engineering and dev/ops team, guiding the planning, design, and development of next gen FS solutions. closely with product management and delivery teams to prioritise new product development initiatives aligned with our business goals. cross-functional engineering resources, including Product Discovery, Delivery, QA, and DevOps. … objectives. Experience: years managing development teams working and delivering with offshore development teams background: .Net, C#, AWS, React Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore more »

Key Purpose: The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure … within the Solution capability in MyTechnology and reports to a Resource Pool Manager. The expectation is that you will work alongside a (Senior) Technical Delivery Manager to tackle the need of each business, in addition to understanding the overall impact of proposed solutions to the profitability … where appropriate) within agreed frameworks, drawing on support from other members of the Solution Team where appropriate. Key Accountabilities: Working with a (Senior) Technical Delivery Manager to understand the needs of business and produce designs & solutions for each work package Liaising with other IT professionals (e.g. more »

Solutions Lead to join a well-known IT & Transformation Consultancy to help them with their latest programme with a multinational corporation known for outsourcing services across sectors like transportation, healthcare, defence, and government, with a notable global presence. You will be responsible for collaborating with a Technical Delivery … IT professionals to architect and design solutions for operations and bids. Ensure compliance with architectural design in project implementation and provide guidance to the delivery team. Support delivery execution, change control processes, and explain technical issues to non-technical stakeholders. Ensure solution designs align with business needs, Sector … Roadmaps, and review vendor proposals for quality and compliance. Clearance required: Minimum BPSS, preferably SC. Requirements: Collaborate with a Technical Delivery Manager to design solutions. Proficient in SCCM, Intune, Airwatch, Auto Pilot, Microsoft Defender, Microsoft Office Suite, Apple Business Manager, Android OS, and more »

Join Aurrigo as an Automotive Projects Manager - OEM in Coventry. Enjoy a £40k - £45k salary plus a whole host of benefits including pension, 25 days holiday, company share scheme, Medicash, performance bonuses, and more If you have a robust commercial and project management background in the automotive … sector coupled with a relevant Engineering and or Project Management qualifications, apply today! Automotive Projects Manager - OEM Coventry, CV3 1JL Full time, permanent £40,000 - £45,000 dependent on experience + Benefits Please Note: Applicants must be authorised to work in the UK Aurrigo is a leading … Employee Assistance Programme Training support What you will do: As the Automotive Projects Manager, you will: Oversee all phases of project delivery, implementation, and coordination of OEM programs (testing, delivery, engineering, construction, design) Maintain professional relationships and services as the primary customer interface, providing more »

Project Manager/Renewable Energy Delivery Lead Consultant who has experience working in renewables and delivering consultancy services within the energy sector is required for a number of larger scale renewable energy projects within our team at West Mercia Energy. SALARY: starting at … Time for the right candidate JOB OVERVIEW We have a fantastic new job opportunity for a Project Manager/Renewable Energy Delivery Lead Consultant who has experience working in renewables and delivering consultancy services within the energy sector is required for a number of larger … scale renewable energy projects. This new and exciting position within our business and as the Project Manager/Renewable Energy Delivery Lead Consultant you will be responsible for leading on the development of and delivery of strategic renewable asset business cases for the benefit of more »

further maximise the preventative impact of proactive counter fraud analysis. The Project Manager within NHSCFA has responsibility for the development and delivery of projects assigned to them, they will work across NHS CFA to ensure the lifecycle of projects is documented, managed and supports delivery … duties of the job Deliver against the NHS CFA project and programme strategy. Manage systems and processes for monitoring, review of programme and project delivery, escalation of delivery concerns and targeting of action to improve delivery in key areas of activity. Ensure organisation projects are deliverable, timescales … defined to support ongoing monitoring to drive successful achievement. Manage systems and processes for monitoring, review of projects and associated performance milestone and benefits delivery, escalation of risks and issues and targeting of mitigating action. Provide the expertise in project management to ensure delivery using the appropriate frameworks more »

has management responsibility for the development and implementation of an effective framework of programme and project management throughout the organisation to support delivery of NHSCFA strategy and business plan objectives. Potential applicants can contact George Cooke at george.cook@nhscfa.gov.uk for an informal chat if you have any … role. Interviews will be held on week commencing 8th July 2024. Main duties of the job The role will be critical in the successful delivery of our key areas of work throughout NHSCFA and will support the delivery of our ambitious strategy and annual business plan. Lead the … and further development of the NHS CFA project and programme strategy and framework. Manage systems and processes for monitoring, review of programme and project delivery, escalation of delivery concerns and targeting of action to improve delivery in key areas of activity. Ensure organisation programmes and service improvement more »

Lead on a 6 month initial contract based out of Solihull 2 days a week. Day to day requirements: · Working with a (Senior) Technical Delivery Manager to understand the needs of business and produce designs & solutions for each work package · Liaising with other IT professionals (e.g. … business operations and bids · Ensuring compliance with solution architectural design in the implementation of projects · Providing architectural guidance and design leadership to the Technical Delivery team to ensure delivery is in line with the design · Providing delivery execution support to the delivery team, supporting the change … technical issues and IT solution strategies to non-technical stakeholders and other IT professionals as required in support of solutions · Align with (Senior) Technical Delivery Managers and BUDPs to ensure that solution milestones are accomplished in accordance with the work package plan · Completion of high (and some low level more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud … migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: Work on service tickets assigned to you. These may have been logged via more »

define and implement security risk assessment and best practice solutions that match their requirements. Youll work in close partnership with clients to ensure the delivery of expert services by complementing their inhouse Information and Cyber Security resources combining expertise in information security, solution architecture and business advice. As … client assets and transformation of their security architecture. This role forms part of the wider Consultancy team and will work cross functionally with the Delivery Manager and others to support and assure project delivery through all phases of the agile workflow.?As a team were … and risk management outcomes. provide accurate and pragmatic remediation/risk management guidance/advice. Have an understanding of risk assessment in and agile delivery environment Be skilled in workshop facilitation particularly with respect to risk identification and assessment. Exceptional team working ethic and interpersonal skills Good level of more »

Implementation Project Manager Tamworth/Hybrid My client, a … Software house based in Tamworth is looking to hire an Implementation Project Manager to join their team. Reporting to the Implementation Services Manager, you will be a key member of the project delivery team working on package and tailored application implementations and … support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your projects, ensuring excellent outcomes and tangible benefits. Key Responsible: To ensure project scope is well defined and project deliverables are clear, unambiguous more »

robotic systems for manufacturing clients throughout Europe. This is a brand new venture and an immediate appointment is required for an experienced Programme Manager to become an integral member of the senior management team. Senior Programme Manager – Turnkey Robotics & Industrial Automation Salary … activities. o Develop and maintain project plans, timescales & budgets leading to successful completion and buy off o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

Solution Architect Initial 6-month contract role Hybrid working in Solihull office £450 - £500, Inside IR35 We're recruiting on behalf of an IT Services Provider for a Solution Architect to produce designs and solutions related to End User Computing for a range of customers. As a Solution Architect … you will be responsible for: Working with the Technical Delivery Manager to understand the needs of business and produce designs and solutions. Working with IT professionals to architect and design solutions for business operations. Completion of high and low-level designs. Ensuring compliance with solution architectural … design in the implementation of projects. Providing architectural guidance and design leadership to the technical delivery team, ensuring delivery meets design specification. Additional qualifications that could help you succeed even further in this role include: Previous experience as a Solution Architect, or similar role. SC Clearance (highly desirable more »

IT Security Officer. Emergency Services Hybrid - (Midlands.) £59,000 - £65,000 Plus benefits Talent are working with an established UK emergency Service who are on a journey to digitise their offering to the UK public. A key part of this journey is the Security of the new landscape and … join their team as their IT Security Officer. The vision for this Client is to bring up-to-date corporate knowledge of the Digital Services security industry, including; all national security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the development of new … are adhered to and to meet the required security standards with effective risk management plans. Maintaining up-to-date corporate knowledge of the Digital Services security industry, including; all national and police specific security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the more »

Engineers, Bids team and clients. To provide technical support to Design Engineers, Project Engineers, Site Engineers, and clients. To liaise closely with the Design Delivery Manager - Substations, other Senior Design Engineers and internal/external customers ensuring project, programme and budgetary controls at all times. Skills … bonus Company car Pension scheme Life Assurance Private health care 25 days' annual leave plus 8 days' bank holiday About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled more »

Project Manager Trevett Services have an exciting opportunity for an experienced Project Manager tojoin aleading FM provider in Worcester. You will play a vital part in overseeing allstagesof project life cycle.. This is a permanent position paying £65,000 per annum in addition … to acomprehensive benefits package. Key Responsibilities of the Project Manager: Oversee M&E life cycle works Put tender packages together Plan and … program work packages efficiently. Provide financial reporting for project mobilisation activities. Assist in the preparation of quotations for projects. Oversee the end-to-end delivery of projects, ensuring successful completion within scope, time and budget. Attend project meetings to discuss overarching project strategies and progress. Essential experience the Project more »

to create more sustainable societies and change the way we move through cities. We want to become the primary provider of electrified last mile delivery services through connected solutions and vehicles for our B2B partners and customers. To make this project come true, the future Joint Venture Flexis … commitment, improve safety and security for both drivers and pedestrian in urban areas and improve efficiency & profitability of our customers in the last mile delivery booming segment. Key responsibilities include but are not limited to: * Contribute to building and executing Flexis project commercial strategy in the UK. * Build and … project sales approach specific to each customer needs: o Identify, prioritize customers and customers' customers on targeted segment for Flexis project within last mile delivery o Approach customers with a holistic view, creating awareness of Flexis solutions. o Understand customer needs (ESG, financial & operational) and its ecosystem to offer more »

a portfolio of Capital building projects across all three of the Worcester Acute Hospitals sites. You will have the opportunity to input on how services are improved for patients and staff, by ensuring buildings are delivered to the highest standards and that staff are able to care for patients … environments. We manage a wide variety of projects from small office refurbishments to multi-million pound Theatre developments. You will be central to the delivery of all of these, not only by carrying out core admin duties, but by managing communications with critical stakeholders, ensuring finance and governance approvals … provide practical support to projects in progress. You will have the opportunity to develop your project management skills, and under take the planning and delivery of simple projects as appropriate- you might find you enjoy this and decide to join us as a fully fledged Project Manager more »