1 to 25 of 128 Services Delivery Manager Jobs in the West Midlands

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Lead Agile Delivery Manager: Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for individuals with a passion for agile delivery and the ability to inspire and lead teams. At DWP Digital … you'll engage in meaningful work that positively impacts some of the most vulnerable individuals in society. Join us in shaping the health services of tomorrow. DWP. Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over … million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best tech, tooling, and innovative thinking. We're making government services simpler and easier to access and cheaper to run and making more »

Soft Services Manager - Hereford £40,000 - £44,000 per annum (depending on experience) Monday - Friday role! We are seeking an experienced Soft Services Manager with experience in the facilities management industry to join our team based in Hereford. Integrated facilities management services … with building strong relationships with all members of staff and client on site. This role will oversee: Catering (Breakfast & Lunch) Vending Hospitality Cleaning Security Services Pest Control Ground Maintenance Key Responsibilities: The role is to ensure that the services are delivered to the required standards detailed in the … plan to achieve current year’s performance. To contribute to the annual business, financial and people plan for the contract To ensure that service delivery meets or exceeds agreed budgets. To coach/support the FM team in the financial delivery of their roles. To maintain effective internal more »

PURPOSE OF JOB The role of the ICT Supplier Support Manager is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … wide range of requests from colleagues working across England and Wales. The post will work closely with managers across the organisation to fulfil the delivery of ICT related equipment requirements and ICT service delivery requirements. This is not a technical position, though a background in a corporate ICT … Define new requirements pertaining to suppliers and work with ICT management team to develop appropriate contracting terms. Support the wider ICT team with the delivery of projects where changes are required. Work closely with internal stakeholders to maintain efficient and effective asset management processes for ICT equipment that is more »

Key Purpose: The IT Solutions Lead supports the execution of IT Work Packages by working with the (Senior)Technical Delivery Manager to understand the clients' requirements, identifying gaps (if any) between clients' requirements and current IT capabilities, defining solutions to bridge the gap and making sure … within the Solution capability in MyTechnology and reports to a Resource Pool Manager. The expectation is that you will work alongside a (Senior) Technical Delivery Manager to tackle the need of each business, in addition to understanding the overall impact of proposed solutions to the profitability … where appropriate) within agreed frameworks, drawing on support from other members of the Solution Team where appropriate. Key Accountabilities: Working with a (Senior) Technical Delivery Manager to understand the needs of business and produce designs & solutions for each work package Liaising with other IT professionals (e.g. more »

our client in the public sector. As a Solution Architect you will be responsible for the execution of IT packages, working with the Technical Delivery Manager to understand requirements, to identify gaps ( if any) between requirements and current IT capabilities. You will define solutions to bridge … IT needs of the business but also the overall impact of proposed solutions to the profitability of the business. Responsibilities Working with a Technical Delivery Manager to understand the needs of business and produce designs & solutions Liaising with other IT professionals (e.g., Sector Leads, Standard Service … business operations and bids Ensuring compliance with solution architectural design in the implementation of projects Providing architectural guidance and design leadership to the Technical Delivery team to ensure delivery is in line with the design Providing delivery execution support to the delivery team, supporting the change more »

within the UK comply loop, reporting to the Group IT Service Delivery Manager, you will own and lead IT service delivery, support and general business as usual IT operations for its Stratford Upon Avon operation and satellite brands covering circa 400 users. Pivotally, you will … change across its roadmap, leveraging industry leading technologies. As a hands-on role you will be the team leader for a small IT service delivery team and work with peers to align service delivery to group standards and manage the support helpdesk along with all other revenue generating … the UK on a regular basis. This role will give you the opportunity to take responsibility to drive your cloud skillset and IT service delivery skillsets forward, constantly developing capabilities, security and innovations while taking advantage of being part of a larger IT team delivering an ambitious roadmap and more »

Join Aurrigo as an Automotive Projects Manager - OEM in Coventry. Enjoy a £40k - £45k salary plus a whole host of benefits including pension, 25 days holiday, company share scheme, Medicash, performance bonuses, and more If you have a robust commercial and project management background in the automotive … sector coupled with a relevant Engineering and or Project Management qualifications, apply today! Automotive Projects Manager - OEM Coventry, CV3 1JL Full time, permanent £40,000 - £45,000 dependent on experience + Benefits Please Note: Applicants must be authorised to work in the UK Aurrigo is a leading … Employee Assistance Programme Training support What you will do: As the Automotive Projects Manager, you will: Oversee all phases of project delivery, implementation, and coordination of OEM programs (testing, delivery, engineering, construction, design) Maintain professional relationships and services as the primary customer interface, providing more »

Project Manager/Renewable Energy Delivery Lead Consultant who has experience working in renewables and delivering consultancy services within the energy sector is required for a number of larger scale renewable energy projects within our team at West Mercia Energy. SALARY: starting at … Time for the right candidate JOB OVERVIEW We have a fantastic new job opportunity for a Project Manager/Renewable Energy Delivery Lead Consultant who has experience working in renewables and delivering consultancy services within the energy sector is required for a number of larger … scale renewable energy projects. This new and exciting position within our business and as the Project Manager/Renewable Energy Delivery Lead Consultant you will be responsible for leading on the development of and delivery of strategic renewable asset business cases for the benefit of more »

further maximise the preventative impact of proactive counter fraud analysis. The Project Manager within NHSCFA has responsibility for the development and delivery of projects assigned to them, they will work across NHS CFA to ensure the lifecycle of projects is documented, managed and supports delivery … duties of the job Deliver against the NHS CFA project and programme strategy. Manage systems and processes for monitoring, review of programme and project delivery, escalation of delivery concerns and targeting of action to improve delivery in key areas of activity. Ensure organisation projects are deliverable, timescales … defined to support ongoing monitoring to drive successful achievement. Manage systems and processes for monitoring, review of projects and associated performance milestone and benefits delivery, escalation of risks and issues and targeting of mitigating action. Provide the expertise in project management to ensure delivery using the appropriate frameworks more »

has management responsibility for the development and implementation of an effective framework of programme and project management throughout the organisation to support delivery of NHSCFA strategy and business plan objectives. Potential applicants can contact George Cooke at george.cook@nhscfa.gov.uk for an informal chat if you have any … role. Interviews will be held on week commencing 8th July 2024. Main duties of the job The role will be critical in the successful delivery of our key areas of work throughout NHSCFA and will support the delivery of our ambitious strategy and annual business plan. Lead the … and further development of the NHS CFA project and programme strategy and framework. Manage systems and processes for monitoring, review of programme and project delivery, escalation of delivery concerns and targeting of action to improve delivery in key areas of activity. Ensure organisation programmes and service improvement more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud … migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: Work on service tickets assigned to you. These may have been logged via more »

define and implement security risk assessment and best practice solutions that match their requirements. Youll work in close partnership with clients to ensure the delivery of expert services by complementing their inhouse Information and Cyber Security resources combining expertise in information security, solution architecture and business advice. As … client assets and transformation of their security architecture. This role forms part of the wider Consultancy team and will work cross functionally with the Delivery Manager and others to support and assure project delivery through all phases of the agile workflow.?As a team were … and risk management outcomes. provide accurate and pragmatic remediation/risk management guidance/advice. Have an understanding of risk assessment in and agile delivery environment Be skilled in workshop facilitation particularly with respect to risk identification and assessment. Exceptional team working ethic and interpersonal skills Good level of more »

diagnosing issues or bugs. PERFORMANCE MEASURES To meet the demand of the business needs assigned to you by your manager/delivery manager/product owner Regular meetings/appraisals to measure performance will be held KEY RESPONSIBILITIES Developing core systems in SQL … SQL back end with minimal changes in MS Access, Front End Systems Write and optimise in-application SQL statements Provide realistic estimate timescales of delivery against business requirements Provide 3rd line support where applicable on current software applications Maintain excellent communication with IT colleagues, other teams, partners, customers and … technologies and emerging technologies and capabilities as applicable to Core IT Systems (VBA, SQL, SSIS, MS Access, VB.Net, C#) Good understanding of Data Transformation Services, SSIS, VBA & SQL databases and data architecture. If you feel you have the required skills needed for this opportunity and want to be considered more »

Solution Architect Initial 6-month contract role Hybrid working in Solihull office £450 - £500, Inside IR35 We're recruiting on behalf of an IT Services Provider for a Solution Architect to produce designs and solutions related to End User Computing for a range of customers. As a Solution Architect … you will be responsible for: Working with the Technical Delivery Manager to understand the needs of business and produce designs and solutions. Working with IT professionals to architect and design solutions for business operations. Completion of high and low-level designs. Ensuring compliance with solution architectural … design in the implementation of projects. Providing architectural guidance and design leadership to the technical delivery team, ensuring delivery meets design specification. Additional qualifications that could help you succeed even further in this role include: Previous experience as a Solution Architect, or similar role. SC Clearance (highly desirable more »

IT Security Officer. Emergency Services Hybrid - (Midlands.) £59,000 - £65,000 Plus benefits Talent are working with an established UK Emergency Service who are on a journey to digitise their offering to the UK public. A key part of this journey is the Security of the new landscape and … join their team as their IT Security Officer. The vision for this Client is to bring up-to-date corporate knowledge of the Digital Services security industry, including; all national security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the development of new … are adhered to and to meet the required security standards with effective risk management plans. Maintaining up-to-date corporate knowledge of the Digital Services security industry, including; all national and police specific security guidance, compliance requirements, emerging best practice, new or revised security solutions, improved security processes, the more »

Engineers, Bids team and clients. To provide technical support to Design Engineers, Project Engineers, Site Engineers, and clients. To liaise closely with the Design Delivery Manager - Substations, other Senior Design Engineers and internal/external customers ensuring project, programme and budgetary controls at all times. Skills … bonus Company car Pension scheme Life Assurance Private health care 25 days' annual leave plus 8 days' bank holiday About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled more »

need you to do LightSpeed Broadband are looking for a strong and determined PMO Manager is responsible for coordinating the technology delivery portfolio for LightSpeed Broadband across ISP, Networks, Central Services and Technology functions. The PMO Manager defines the tech portfolio and … delivery management standards, processes, and templates, maintains a rolled-up view across all the tech deliveries, including status, budgets, key risks, issues and mitigations. What we need from you In order to perform this job, you must demonstrate, either by training or experience. Crafting the PMO's strategic framework … resources, timelines, and budgets to achieve project goals Delivering regular reports to senior management on project status, risks, and outcomes Establishes and maintains the delivery management and governance framework, methodology, tools, and processes for all entities across the LightSpeed Portfolio Mentors Project Managers and Project Coordinators and provide guidance more »

found the role you have been looking for! The Project Manager will be responsible for the management of projects supporting the delivery of taskings for the Defence/Military Vehicle Systems, Services and Spares (VSSS) Business Unit in the area of Protected Mobility Programmes. The … role will include the management of projects across the Vehicle Systems, Services and Spares business but will have specific focus on the Protected Mobility Engineering and Technical Support (PMETS) contract that was awarded to NP Aerospace by UK MOD. This contract involves the delivery of technical services … business, the successful Project Manager will have formal technical/engineering qualifications and will have demonstrable experience of successfully leading the delivery of technically-focused projects. Do you want to know more? Visit our LinkedIn page to find out more about us! BENEFITS Discretionary Half Year more »

About Dalkia UK and Dalkia Energy Services Dalkia UK is one of the UK’s leading technical and energy services providers, at the forefront of delivering net zero solutions to a wide range of clients in private and public sector across the UK. With a talented workforce of … to drive long term value for our clients through innovative solutions and services. Dalkia UK delivers a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments. At Dalkia Energy Services, we develop, deliver … and operate sustainable energy services and solutions to help the transition into an effective Net Zero future. Our solutions are tailored to specific needs and result in significant cost savings, improved efficiency, resilience, and a healthier environment. Role Overview The Senior Project Manager is responsible for more »

Portfolio Delivery Lead (HR and SuccessFactors) Warwick (hybrid working options available) <£90,000 base + bonus + contributory pension, private health care, 25 days holiday Keywords: IT Business Partner OR Delivery Lead OR Portfolio Lead OR Portfolio Manager OR Programme Manager AND … to expand their growing team within centralised business applications services. As the IT Business Partner dedicated to HR you will be responsible for the delivery of a portfolio of initiatives centred around their use of the global HR system SAP SuccessFactors. Partnering directly with the global HR function and … gaps and work with HR stakeholders to gather their requirements. You will then work closely with the 3rd party technical partners to coordinate the delivery and implementation of technical solutions. Please note that this is NOT a deeply technical role. You will need to have really strong experience in more »

a portfolio of Capital building projects across all three of the Worcester Acute Hospitals sites. You will have the opportunity to input on how services are improved for patients and staff, by ensuring buildings are delivered to the highest standards and that staff are able to care for patients … environments. We manage a wide variety of projects from small office refurbishments to multi-million pound Theatre developments. You will be central to the delivery of all of these, not only by carrying out core admin duties, but by managing communications with critical stakeholders, ensuring finance and governance approvals … provide practical support to projects in progress. You will have the opportunity to develop your project management skills, and under take the planning and delivery of simple projects as appropriate- you might find you enjoy this and decide to join us as a fully fledged Project Manager more »

criminal justice programmes. What youll be doing Our clients work includes projects across mens and womens prisons, as well as Young Offender institutions and services in the community. They are recruiting a Project Manager to lead the development and delivery of activity near Stoke-on … fellow Project Managers as well as external stakeholders. You will work from home but will need to visit the site regularly to support project delivery as well as being in London when necessary for staff team days and planning. What our client is looking for As well as being … , you will need proven experience of confidently facilitating group workshops or training sessions for creative writing, as well as strong event delivery skills. Due to your projects nature, you will need strong communication skills, and the capacity to work independently or collaboratively in a well-organised more »

implementation services. The Role: Act as a single point of contact for S4 HANA delivery. Experience of Scaled Agile Scrum S4 HANA and BTP delivery with Developers and Teams distributed across multiple geographies. Manages the delivery execution of an agreed scope of work. Develop and secure approval for … proactively resolve emerging concerns. Manage logging interdependencies, resolution of issues and mitigation of risks.Escalate as risk and issues appropriate. Provide leadership, monitor performance of delivery execution and delivery teams. Participate in the Steering Committee meetings as required. Work in collaboration with customer stakeholders to identify, develop and co … ordinate the appropriate strategic and operational response to issues and change management activities. Act on escalations received Area of Responsibility Agile Scrum delivery of Automotive Industry Standard S4 HANA and BTP Solution/Integration in a SAP Activate Framework. Manage the delivery of the core plant and operational more »

MANAGER SOLIHULL (hybrid) £45,000 - £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is a great opportunity. … THE COMPANY: This is a leading provider of personal finance and advice across financial services, to be able to best advise their customers and ensure that their clients are well supported, too. They truly value data and understanding their customers to the best of their ability. Currently partnered with … to be involved and an active contributor to technical work, as well as the drive to own projects and lead from the front financial services experience and line management experience both highly desirable BENEFITS: annual salary up to £55,000 benefits including pension, bonus etc. Chance to be an more »