1 to 25 of 28 Support Engineer Jobs in the West Midlands

MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop … and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy and manage … Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of technical configurations more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »

sponsorships can be offered for this position. Who We Are: As the global leader in third party maintenance, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes … scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage, or network … while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support of new more »

to hear from you. The role and what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a … also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/… line with Littlefish standards and customer specific SLAs. What are we looking for in the successful candidate? Previous experience of working in an IT support role. Ability to demonstrate IT related problem-solving skills. Working knowledge of IT infrastructure support working across a range of up to date more »

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days … within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. more »

Job Description Job Title: Design Support Engineer About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation … Location/Branch: Tamworth (Head Office) Position reports to: Product Design Manager Length of contract: Permanent Full Time Salary: Competitive Main duties Design To support the design department in the creation of specification documentation and materials. To project manage OEM and Sourcing projects from concept to completion. To produce … and product markings using adobe software. To produce exploded drawings/BOMs for technical documentation using Solidworks. Participate in brainstorms and gather research to support new product concepts. Maintain all supporting design documentation to ensure accurate hand over either to other teams within the UK or Far East. Prepare more »

thrive in a dynamic work environment? We're looking for a talented individual to join our team at Copper and Optic as a Project Support Engineer! Based in Stoke-on-Trent, Copper & Optic are a leading manufacturer of sub contract electronics and cable harness assemblies to a variety … include: Playing a vital role requiring technical expertise and a keen administrative eye, your responsibilities will span a wide spectrum, including project management, technical support, and contract progression within the electrical cabling and harness sector. As part of the role you will be required to carry out the following more »

Maintenance Support Engineer £39,579 - £48,000 per annum Permanent Position Working pattern of Week 1 - 6am till 2pm, Week 2 - 10pm till 6am, Week 3 optional Time served apprenticeship to HNC level or similar qualification in a related engineering field and experience within a similar role Multi … skilled training with ideally an electrical bias PLC fault finding and modifications experience Based in Birmingham Manufacturing and production Details for a Maintenance Support Engineer Maintain and Improve availability targets for key performance equipment. Reduce changeover times for adaptability and capacity to within agreed targets, to be individually … SMED) Lead and participate in continuous improvement activities relating to Production, Engineering & Manufacturing Ensure all tasks are completed to the correct product quality standards Support Production with equipment modifications and new product introduction. Working hours of a Maintenance Support Engineer 37.5 hours per week Based in Birmingham more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers in order to meet tight project … deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the Customer Network WAN estate. Daily duties … will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX more »

Working hours are Monday - Friday, 9am-5pm. The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland. Provide desk-side and remote support to users, including resolving hardware and software issues. Adhering to KPIs and SLAs. … Set up, configure and install new PCs and associated equipment in accordance with company procedures. Provide local support for desktop, server and network infrastructure equipment. Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to supported … comply with Company rules, procedures, agreements and any notices displayed by the Company throughout your location. Participate in covering on-site and off-site support, which may be as part of a shift rotation. Occasional weekend and evening work as required by the business needs and management requests. You more »

Company description: Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made more »

Technical Support Engineer, £50K, Worcester, Worcestershire, and work from home Technical Support Engineer jobs, Automotive Engineer jobs, Automotive Engineering jobs, Automation Engineer jobs, Powertrain Engineer jobs, Software Support Engineer jobs. Lots of flexibility on work from home and working hours. Industry … with lots of flexibility work from home most of the time (if you prefer) and flexible working hours. We are looking for a Technical Support Engineer to p rovide internal and direct customer technical support for software platforms that automate, control and monitor test rigs to test … automotive engines, electric vehicle batteries, fuel cells, motors, vehicles, powertrains, and components to acquire, analyse and manage test data. Your background as a Technical Support Engineer: We are looking for a candidate that either has experience of test automation systems, measurement systems, PLC control systems or similar systems more »

IT Support Engineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression within … a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as the top IT services … company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is process driven, and has good attention more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … positive outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »

critical infrastructure connected and protected 24/7. Are you looking for your next challenge? We are currently recruiting for a 1st Line Technical Support to join our NOC Rail team in Warwick. Role Profile: Maintain the availability, performance and security of a critical infrastructure system. Monitor the system … such as System Centre Operations Manager, Cisco Prime, SolarWinds and McAfee ePO to report and investigate potential issues. Provide a 1st/2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) Attend customer … such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a more »

in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role overview As an I.T Support Engineer your job will be to diagnose and remediate I.T Issues, build, configure, and qualify IT solutions that address each customer's unique … for all Cargo service IT related queries. The scope of this position includes hardware, network, software configuration, documentation releases, and relevant software releases, in support of the ongoing health and maintenance of all product offerings. The candidate will work alongside the Cargo Engineering Software Team, Cargo product support engineers, Cyber Security and Cargo service business development teams. Responsibilities: Operations – IT Systems Support: Address IT system-related and/or computer hardware-related sustaining issues Contribute to and participate in engineering change processes where applicable Support personnel to identify root cause of IT infrastructure related problems more »

IT Field Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies? We … are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your technical … skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for immediate more »

About us Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent … integration and commissioning of network, firewall and filtering solutions on customer sites. Prestaging, initial configuration of network, firewall and filtering solutions. Logistical and technical support to assist the running of the project and operations team. Support desk cover, assisting customers via telephone, email, and the ticketing system. Local … Technician services to maintain and help support and maintain the companies IT environment. On-site and remote IT technician services for education customers. Replacing faulty or upgrading equipment on customer sites. Liaise with third party carriers to troubleshoot connectivity issues using tools, ticketing systems, email, or telephone. What we more »

Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a Design Support Engineer on a full-time, permanent basis. Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by … extra days per year Free parking Competitive contributory pension scheme Health cash plan Share save scheme Discounts on products and services Job Role Support the design department in creating specification documentation and materials Managing OEM and sourcing projects Designing and producing product literature Creating exploded drawings and BOMs using … SolidWorks Conducting research to support new product concepts Preparing for and participating in design reviews Ensuring products are tested and meet market demands and compliance requirements Coordinating with test houses and laboratories to ensure product compliance with standards Communicate with all teams in the technical/quality department to more »

in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Automation Support Engineer Droitwich 40 hours per week: Monday Friday Competitive Salary and benefits package We are currently looking to recruit an Automation Support Engineer to join ourDroitwich Dairy within our Muller Milk & Ingredients business. The purpose of the Automation Support Engineer is to develop systems and people to improve site automation performance. Our Droitwich site utilise various PLC brands but we are looking for an Automation Support Engineer who is confident in using Allen Bradley PLCs. Key Tasks: Reactive support for site automation issues within a clear escalation Demonstrate a structured problem solving approach Ownership of minor (site managed) automation Capex projects through the full project life cycle Support project delivery of other site projects more »

Onsite IT Support Engineer Our well established client is looking for a immediatley available IT Support Engineer on an initial 3 month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service more »

Deskside Support Engineer 6 month contract (Inside IR35) Up to £142 per day This is an exceptional opportunity to work for an international IT Service Provider, working on site in Leamington Spa. Deskside Support Engineer Job Summary As the Deskside Support Engineer, you will … provide on-site desktop support for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Duties include Software deployment Handle customers inline with SLA and escalate if needed Provide hardware\software break … fix support across a range of devices Provide efficiency recommendations when immediate problems arise Security Cleared Deskside Support Engineer Essential skills Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience If this Deskside more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation … Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to … to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of IT, Telephony, Cyber … time basis. Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers … software and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »

has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers … also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to … deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers more »