1 of 1 Support Officer Jobs in the West Midlands

Project Support Officer – 8-Month Contract – Birmingham VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation. This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work, even … if you don’t have a technical background. The role: As a Project Support Officer, you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. The successful Project Support Officer will: Auditing and mapping existing phones, checking locations against internal asset records Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings Building, connecting, and configuring new phones with the correct extensions Providing general support and guidance — being approachable, answering questions, and guiding staff through More ❯