Support Officer Jobs in the West Midlands

Support Officer
England > West Midlands

The median Support Officer salary in the West Midlands is £32,500 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 187 245 259
Rank change year-on-year +58 +14 +31
Permanent jobs requiring a Support Officer 11 9 8
As % of all permanent jobs advertised in the West Midlands 0.25% 0.12% 0.13%
As % of the Job Titles category 0.28% 0.13% 0.14%
Number of salaries quoted 11 9 6
10th Percentile - £16,420 -
25th Percentile £31,250 £21,750 £26,020
Median annual salary (50th Percentile) £32,500 £32,882 £26,631
Median % change year-on-year -1.16% +23.47% -3.39%
75th Percentile £33,750 £34,649 £27,241
90th Percentile - - £30,121
England median annual salary £32,500 £32,060 £28,500
% change year-on-year +1.37% +12.49% -11.92%

All Permanent IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 3,963 7,012 5,652
% of permanent jobs with a recognized job title 91.10% 94.30% 90.10%
Number of salaries quoted 1,766 5,244 3,225
10th Percentile £28,822 £26,250 £30,000
25th Percentile £35,000 £35,000 £38,966
Median annual salary (50th Percentile) £52,443 £50,000 £52,500
Median % change year-on-year +4.89% -4.76% +5.00%
75th Percentile £65,000 £63,750 £67,500
90th Percentile £77,500 £77,500 £78,750
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

Support Officer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Officer in the West Midlands

Support Officer
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Support Officer in the West Midlands.

Salary trend for Support Officer in the West Midlands

Support Officer
Salary Histogram in the West Midlands

Salary distribution for jobs citing Support Officer in the West Midlands over the 6 months to 17 May 2025.

Salary histogram for Support Officer in the West Midlands

Support Officer
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the West Midlands region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire - 9 £32,500 - 3
Birmingham - 2 £41,873 - 1
Support Officer
England

Support Officer Skill Set
Top 22 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 17 May 2025, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Support Officer in the job title.

1 10 (90.91%) Microsoft
2 9 (81.82%) VMware Infrastructure
2 9 (81.82%) PowerShell
2 9 (81.82%) Hyper-V
2 9 (81.82%) Microsoft 365
2 9 (81.82%) Microsoft Office
2 9 (81.82%) DHCP
2 9 (81.82%) TCP/IP
2 9 (81.82%) VMware
3 2 (18.18%) PRINCE2
3 2 (18.18%) PMO
4 1 (9.09%) Business Case
4 1 (9.09%) Social Skills
4 1 (9.09%) Risk Register
4 1 (9.09%) Roadmaps
4 1 (9.09%) Budget Management
4 1 (9.09%) Microsoft Project
4 1 (9.09%) Agile
4 1 (9.09%) PRINCE2 Practitioner
4 1 (9.09%) Programme Governance
4 1 (9.09%) PMP
4 1 (9.09%) Project Management

Support Officer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (81.82%) Microsoft Office
2 1 (9.09%) Microsoft Project
Cloud Services
1 9 (81.82%) Microsoft 365
Communications & Networking
1 9 (81.82%) DHCP
1 9 (81.82%) TCP/IP
General
1 1 (9.09%) Social Skills
Processes & Methodologies
1 2 (18.18%) PRINCE2
2 1 (9.09%) Agile
2 1 (9.09%) Budget Management
2 1 (9.09%) Business Case
2 1 (9.09%) Programme Governance
2 1 (9.09%) Project Management
2 1 (9.09%) Risk Register
2 1 (9.09%) Roadmaps
Programming Languages
1 9 (81.82%) PowerShell
Qualifications
1 1 (9.09%) PMP
1 1 (9.09%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 2 (18.18%) PMO
System Software
1 9 (81.82%) Hyper-V
1 9 (81.82%) VMware Infrastructure
Vendors
1 10 (90.91%) Microsoft
2 9 (81.82%) VMware