across implementation and enhancement programmes. Act as the senior technical escalation point for complex platform decisions. Platform Delivery & Transformation Lead implementation and optimisation across: ITSM Pro ITOM ITAM HRSD IRM Financial Planning Support global rollouts, platform standardisation, and service maturity initiatives. Ensure solutions align with enterprise architecture and operational objectives. … enterprise architects, service management teams, and delivery partners. Key Skills: Proven experience delivering enterprise-scale ServiceNow transformation programmes. Strong expertise in: ServiceNow Platform Architecture ITSM Pro CMDB & CSDM Integrated Risk Management (IRM) Experience designing scalable, governed ServiceNow solutions within complex enterprise environments. Strong understanding of: CMDB strategy and governance Service ...