2 of 2 SaaS Jobs in West Wales

Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 2 days p/week onsite ideally Permanent £50,000 - £60,000 (depending on location) The Role We re looking for someone who can guide enterprise clients through the delivery of complex digital solutions from onboarding and implementation to ongoing success and growth. You ll work closely … with major financial institutions and other global enterprises, helping them roll out our SaaS platform to transform customer journeys. This isn t a back-office role. You ll be client-facing, shaping solutions, and making sure projects run smoothly from start to finish. You ll act as the product expert, ensuring customers not only adopt the platform but continue to … to define and deliver solutions Identifying opportunities to expand usage and increase account value Monitoring performance and ensuring long-term customer satisfaction What We re Looking For Experience delivering SaaS or digital solutions into large organisations Strong customer-facing skills confident working with senior stakeholders Solid understanding of Agile delivery and software implementation Ability to bridge business needs and technical More ❯

Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 2 days p/week onsite ideally Permanent £50,000 - £60,000 (depending on location) The Role We’re looking for someone who can guide enterprise clients through the delivery of complex digital solutions — from onboarding and implementation to ongoing success and growth. You’ll work closely … with major financial institutions and other global enterprises, helping them roll out our SaaS platform to transform customer journeys. This isn’t a back-office role. You’ll be client-facing, shaping solutions, and making sure projects run smoothly from start to finish. You’ll act as the product expert, ensuring customers not only adopt the platform but continue to … to define and deliver solutions Identifying opportunities to expand usage and increase account value Monitoring performance and ensuring long-term customer satisfaction What We’re Looking For Experience delivering SaaS or digital solutions into large organisations Strong customer-facing skills — confident working with senior stakeholders Solid understanding of Agile delivery and software implementation Ability to bridge business needs and technical More ❯