2 of 2 2nd Line Support Jobs in West Yorkshire

2nd Line Support School Engineer Desktop Support, Enhanced DBS, Windows, Office 365, SCCM, Active Directory, SLAs, Troubleshooting, Network, Routers, Switches, Printers £200-£220 Per Day – Inside IR35 Leeds– Will be required to be onsite 5 days a week 4 Month Contract- Extensions Likely Must have an Enhanced DBS issued in the past … months or be on the Update Service to start! The 2nd Line Support Engineer will be based at one site, however, may occasionally be required to travel to attend team meetings and provide additional support at other local sites. The role is focused on providing broad 1st/2nd line … as well as building strong relationships with the school leadership and teaching staff and ensuring contractual compliance against KPI’s and SLAs. In addition to technical, the ICT Support Engineer will provide advice and coaching to ensure others feel confident and comfortable using the technology resources available. Key Skills and Requirements: Experienced using Microsoft Office tools, Windows Server More ❯

Service Desk Analyst/2nd Line Engineer An excellent contract opportunity has arisen in Wakefield for a 2nd Line Engineer/Technical Support Engineer/Service Desk Analyst for an initial period of 3 months. The successful candidates will join an existing IT Service Desk Team of engineers, providing effective technical support … VPN/protocols etc), server administration, anti-virus software and various other applications. To act as the first point of contact for users and suppliers for all IT support queries and issues. Ensure that all Incidents and Service Requests are logged correctly in the IT Service Management Tool. Provide support for end user devices, OS, printers … peripherals, MS Office and bespoke applications and user connectivity Work closely with users and other IT support teams to ensure incidents and requests are resolved within agreed SLA’s Assign or escalate issues to the appropriate team/third party for assistance when required We are looking for candidates with previous experience working on an IT Service Desk More ❯