2nd Line Support Jobs in West Yorkshire

1 to 4 of 4 2nd Line Support Jobs in West Yorkshire

Application Support - 2nd line

Bradford, West Yorkshire, Yorkshire, United Kingdom
Shift F5
Application Support - 2nd line Software Support/SQL/Databases/Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Bradford-based software company is seeking a motivated Application Support Analyst (2nd Line) to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application operation - acting as a point of escalation for the helpdesk and invesigating technical issues on the platform. Here's what you'll be doing: Supporting Users and understanding … a fast-paced environment Get in touch with Simon on 0161 388 2635 for more details and an immediate interview. Application Support - 2nd line For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 more »
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2nd Line support) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd line capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
Employment Type: Permanent
Salary: £35,000
Posted:

Second Line Support Technician

Leeds, West Yorkshire, Yorkshire, United Kingdom
Harvey Nash
/06 may not be considered. Harvey Nash is delighted to be partnering exclusively with the University of Leeds to recruit a Second Line Support Technician to join their Second Line Support team. The university has set out an ambitious plan to … university's IT Services, supporting their ambitious visions for a digital future. As part of this critical initiative, we are seeking an experienced Second Line Support Technician to play a key role in shaping the future of IT Services at the university. If you're passionate … communication skills written and verbal, and able to translate technical information to a wide range of users. Experience of interest: Providing escalated IT support to a wide range of devices and technologies; Investigating technical issues reported by users, asking questions to investigate and finding the causes for the more »
Employment Type: Permanent
Salary: £28,000
Posted:

2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
Posted:
2nd Line Support
West Yorkshire
10th Percentile
£26,500
25th Percentile
£29,000
Median
£31,250
75th Percentile
£33,750
90th Percentile
£36,500