19 of 19 Remote/Hybrid Customer Service Jobs in West Yorkshire

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve the resolution (both reactive and proactive) of problems throughout the information … incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. ThePrincipal Service Desk Analystis an escalation point for the Service Desk Teamand is required to deliver advanced problem resolution, working with ...

Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

need to be local to Wakefield/Leeds area due to the commute to our office space (The Nostell Estate, WF4 1AB). As Service Desk Manager, you will be responsible for the day-to-day management and performance of our service desk , ensuring customers receive a consistently … complex technical issues and ensuring tickets are managed effectively from initial logging through to resolution. Youll also play a key role in improving our service desk processes, documentation, customer experience and overall service delivery. This is a hands-on management role within a fast-paced MSP environment ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

Registration Agent Rate: £110 per day Outside IR35 | NHS Contract Immediate start preferred Remote/hybrid working options available subject to service requirements Looking for your next NHS contract opportunity? We're supporting an NHS organisation seeking a proactive and customer-focused Registration Agent to join their digital … services team. This is an excellent opportunity for someone with NHS, IT support, Service Desk or Registration Authority experience who enjoys helping users, resolving technical issues and supporting secure access to critical healthcare systems. The Role You'll provide day-to-day support for registration and access management services ...

office per month Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference … financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms ...

friendly & inclusive team that is passionate about driving things forward, and you enjoy working on a mix of BAU (business as usual) and service improvement initiatives, we may just have the role for you! We are thrilled to announce an incredible fixed term contract opportunity for a Network Engineer … office in Bradford. Fixed Term Contract – 12 months About the role As Network Engineer, you’ll provide daily support of incidents, change requests ands service improvements within the Network Service Data Team. You’ll - Be responsible for the installation, configuration and support of Production, Non-Production and Disaster ...

Focus on SAP seeks a Salesforce Service Cloud & Agentforce Technical Architect to lead the target-state architecture for a major enterprise customer service transformation. You will own end-to-end architecture across Service Cloud, Agentforce, integrations, security and deployments, ensuring scalable and compliant solutions. The role ...

technologies, collaboration tools and peripherals, including VIP support where required. Maintain and enhance the performance, availability and reliability of end user computing services, ensuring service levels are achieved. Support and optimise Microsoft Teams Rooms, event space technology and remote working solutions to provide a seamless colleague experience. Drive device … aligned to business requirements. We're looking for these essential skills Strong ability to diagnose and resolve technical issues while delivering an excellent customer experience across a range of stakeholders. Experience supporting Microsoft 365 environments, operating systems and modern endpoint management platforms including Microsoft Entra, Intune and Jamf. Knowledge ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Solution Architect Integration?& AI to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley (LS10) - Hybrid Working (2 days in the office a week) Work … Solution Architect – Integration& AI to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location : This role will be based in Leeds Valley - Hybrid Working … Principal Consultant PM to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park - Hybrid Working (1-2 days in the office a week … Project Manager to join the Project Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

Solution Architect – Integration& AI to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire … design and messaging patterns. Experience designing secure, scalable and resilient cloud-based architectures. Hands-on experience with Azure services such as Functions, Logic Apps, Service Bus and API Management. Working knowledge of C#, Python, particularly for automation, integration or AI-enabled solutions. A key understanding of Databricks and modern ...

objectives, ensuring the right people and systems have the right access to the right resources at the right time. The role also leads on service performance, supplier management, incident resolution, and the successful transition of systems into IAM governance frameworks, strengthening the organisation's security posture and contributing … that access is compliant and meets business expectations. Manage incidents and enquiries, providing resolution and advice to support the team in delivering the best service to the customer and supporting a high performing team culture Manage the delivery and transition of systems into Identity Assurance Governance and Privileged ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Leeds Valley Park – Hybrid Working (1-2 days in the office a week … Senior Consultant – Security to join the SAP team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Hybrid working - 3 office days a week Leeds, LS10 Work type: Permanent. … join the Direct Procured for Customers (DPC) Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Hybrid working - 3 office days a week – Leeds, LS10 Work type: Permanent. … join the Direct Procured for Customers (DPC) Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...