Customer Service Jobs in West Yorkshire

1 to 25 of 118 Customer Service Jobs in West Yorkshire

Mobile Property Associate Damp, Mould & Disrepair

Wakefield, England, United Kingdom
Stonewater
ensure agreed works have been completed. You will support the investigation and resolution of construction/building related defects to ensure high levels of customer satisfaction are maintain and assist in the resolution of HHSRS hazards identified in homes, including liaising with colleagues in different directorates where required. Its …/Housing! The ideal candidate will: Have a high degree of flexibility. Be personable and have a genuine passion for delivering a first-class customer service. Have proven experience supporting dampness and mould assessments in residential properties. Have proven knowledge of building construction, materials, and the causes of dampness … these areas and be able to travel as and when required. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around more »
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Telemetry Field Engineer

Bradford, England, United Kingdom
Hybrid / WFH Options
Yorkshire Water
on our ability to provide a supportive, inclusive and motivating environment where everyone has a role to play in supporting the delivery of outstanding service to our customers. We offer excellent career opportunities to our colleagues, in an environment that is challenging and rewarding. We are looking for highly … in which we work; we always look for new innovative ways to do things that deliver great value for our business and deliver the service our customers want and expect. Our customers are at the heart of what we do and how we do things. We work best as more »
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Technical Engineer

Wakefield, West Yorkshire, United Kingdom
Confidential
Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »
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Security Engineer (Fire / Intruder / CCTV / Access)

Leeds, England, United Kingdom
Rise Technical Recruitment
in the maintenance, repair and installation of CCTV, Access Control, Fire Alarms and Intruder Alarms. They pride themselves on providing a high level of service to their customers and are now renowned for their quality of work and attention to detail. They are now looking for a Field Service … to their growing team due to their continued success. In this role you will be working to complete a range of fault finding, maintenance, service and repairs tasks within a local patch covering Yorkshire down to Manchester. This role offers excellent opportunities for you to develop your technical skills more »
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Underwriter, P&C

Leeds, England, United Kingdom
Hybrid / WFH Options
The Travelers Companies, Inc
Travelers, where we deliver a diverse range of industry-specific, combined property and casualty insurance solutions. Our commitment to excellence shines through our superior service and customer retention. Elevate your career as an Underwriter in Leeds or Manchester by becoming a key player in our Existing Business team … making sound underwriting decisions; supporting Branch in consistently achieving financial plan (premium, loss ratio, retention, commissions, pricing, new business, and expense management) through superior service, business retention and responsiveness to new business submissions; interacting and collaborating with the team, Regional Underwriting Offices, Market Segment Colleagues and other critical internal …/external business associates; delivering a service delivery to brokers and clients in accordance with Travelers standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a more »
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Customer Support Specialist

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within … relating to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be more »
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Claims Support Representative

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … is vital for this role, ensuring that interactions are documented and decisions explained. What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the … to newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and more »
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Technology Support Analyst

Leeds, England, United Kingdom
Klickstarters
Office based 5 days a week Office 365 (in German) Immediate start necessary This role is full time telephony based, you must have excellent customer service skills, an understanding of IT service desk processes and great communication skills. Great for a graduate looking to gain industry experience more »
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Project Delivery Engineer (11-132kV SAP)

Leeds, England, United Kingdom
Northern Powergrid
Opportunity for overtime and standby payments once appropriately authorised. •Agile working arrangements. •Enrolment into our double-matched pension scheme •25 days holiday (rising with service) •Car allowance/company car scheme •Payment of professional fees •Excellent opportunities for career growth Key Responsibilities • Operations on the network at all voltages … management of resources, including contractors. • Delivery of Projects to time, cost and quality. • Lead project safety management and supervision • Outage and Emergency Return to Service planning to minimise network outage risks during the project Key Competencies • Operational experience and authorisations, including the ability to become Senior Authorised to 132kV … to required deadlines •Excellent verbal and written skills , with the ability to effectively communicate with stakeholders from across the business and wider industry •Excellent Customer Service skills What qualifications and experience should you have? •HNC, HND, degree, or equivalent in Electrical/Electronic Engineering with at least three more »
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2nd Line Support Analyst

Leeds, England, United Kingdom
Hybrid / WFH Options
ReCulture
guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »
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Field Service Engineer

Leeds, England, United Kingdom
Rotork
Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »
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Field Services Engineer

Leeds, England, United Kingdom
Hybrid / WFH Options
Clarke Energy
installations, backed up with reliable, accountable aftersales support. With a culture of integrity and high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: As a Service Department, the main function is to maintain and support gas … have the technical expertise to support the complete Jenbacher gas engine product portfolio and associated balance of plant. We maintain and promote long term customer relationships through our flexible commercial agreements. The Benefits: Competitive salary + Overtime + call out payment + daily allowance Paid door to door … days holidays Enhanced holiday entitlement based on length of service Holiday buy and sell scheme Company pension scheme Health care cash plan Life Assurance Employee Assistance program Hybrid working Reward and Recognition Development and investment in our employees Company Van fitted with racking and specialist tooling Personal use of more »
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Infrastructure Engineer

Brighouse, England, United Kingdom
Careers Plus
purpose of the job Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk. Act as more »
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Customer Support Analyst

Leeds, West Yorkshire, Yorkshire, United Kingdom
Egton Medical Information Systems
Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these … with an abundance of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM … then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across several pharmacy products. You will more »
Employment Type: Permanent
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Technical Support Engineer (2nd Line support)

Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd … line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd more »
Employment Type: Permanent
Salary: £35,000
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Network Support Analyst

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »
Employment Type: Permanent, Work From Home
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Cloud Infrastructure Manager

Bradford, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (average of 2-3 office days a week Bradford … Infrastructure Manager?to join the IT Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Cloud Infrastructure professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Employment Type: Permanent, Work From Home
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Data Administrator

Pontefract, West Yorkshire, Yorkshire, United Kingdom
Orb Recruitment
aspects of production tracking, product & distribution to customers. Work with 3rd party production partners and Quality control to agree and coordinate production schedules against customer demand. Administer production purchase orders and allocate raw material stocks to each order. Take direction from the Supply Chain Team manager to support the … day-to-day operation of the Supply Chain. Work to maintain and continuously improve the quality of service provided to customers. Typical Activities: Administer purchase orders with 3rd party production partners. Monitor agreed schedules with partners. Reacting where necessary to changes that may affect stock availability. Work closely with … our key service providers to ensure stock availability for in-full, on time deliveries to customers Develop relationships with counterparts at partner sites Other office administration as required. Essential: Experience within a supply chain role. Able to work autonomously. Enthusiastic about customer service with a desire to more »
Employment Type: Temporary
Salary: From £12 to £12.50 per hour
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Data Administrator Apprenticeship

Halifax, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Baltic Apprenticeships
receive a technology pack, complete with a laptop, enabling you to excel in your role. This establishment holds values such as tenacity, listening processes, customer innovation and a positive attitude if you feel this aligns with you then, this could be the right opportunity for you to kick-start … process to make sure data is up to date on the Asset List Register Analyse internal ticketing systems Identify areas of improvement to enhance customer loyalty and retention. Ensure data is cross-checked and accurate Updating supply chain information and following up with clients Report analysis to clients if … Funded training and personal development plan Technology pack - including laptop and home working equipment Desired Qualities, Skills and Knowledge: Computer literate Excellent communication skills customer service experience beneficial Eager to learn Motivated team player Committed to learning Have the ability to be organised GCSE Grade 4 in Maths more »
Employment Type: Advanced apprenticeships, Work From Home
Salary: £20,000
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Technical Engineer

Wakefield, West Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »
Employment Type: Permanent
Salary: £40,000
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Senior CCTV and Access Control Engineer

Castleford, West Yorkshire, Yorkshire, United Kingdom
D J Byers
experience you will be able to make a positive and rewarding impact on the business. We are committed to providing the highest level of customer service and the successful candidate will endorse this commitment by presenting a professional and knowledgeable face to the Client when undertaking site visits … for installations, service and maintenance. In support of this, the Company is committed to ongoing personal development training and strategies for its employees. You will be on Call 1 in 5 weekends (Friday evening, Saturday & Sunday 08.00 to 18.00 - primarily telephone support). What you'll do Tasks and … Responsibilities: Completing installation, service and maintenance on CCTV and Access Control systems Working in commercial environments Provide reliable, quality support and service to customers at all times Assist customers and colleagues with technical issues either on the phone or face to face Work closely with other engineers and more »
Employment Type: Permanent
Salary: £40,000
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Field Service Engineer

West Yorkshire, Yorkshire, United Kingdom
ROTORK PLC
Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »
Employment Type: Permanent
Posted:

Field Service Engineer - Electro-Mechanical

Leeds, West Yorkshire, Yorkshire, United Kingdom
Allstaff Recruitment
Allstaff Recruitment are currently seeking a Field Service Electromechanical Engineer based in the Leeds and Pontefract area for a well-established print finishing equipment company. **You must be based in the Leeds area due to the location of the role and travel requirements** Summary of the Field Service … hours a week Monday Friday including unpaid lunch and travel times, limited overnight stays mainly for training (fully expensed) The role As the Field Service Electromechanical Engineer your role will involve the following important duties: Maintain company equipment on client sites Carry out repair and planned maintenance activities Installation … Mechanical fault finding to component level with some electrical Support with administrative requirements Forge good working relationships with all customers and members of the Service Department The experience required As a successful Field Service Electromechanical Engineer, you will have the following: At least 2 years of Mechanical engineering more »
Employment Type: Permanent
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Field Service Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
Perpetual Engineering
Job Title: Field Service Engineer Location: Yorkshire, UK Salary: c£28-32k Job Purpose: Join our clients team as a Field Service Engineer, providing expert maintenance, repair, and installation services for a range of waste handling equipment across Yorkshire. This role is perfect for a proactive engineer … systems, including balers, compactors, shredders, conveyors, and tippers. Install new equipment and deliver user training. Diagnose and resolve electrical and mechanical issues, supporting local service engineers. Conduct preventative maintenance and identify potential issues. Carry out L.O.L.E.R inspections on lifting equipment. Document service and breakdown visits accurately using a … for further work, detailing make, model, and serial numbers. Undertake hydraulic repairs and replacements. Conduct minor welding and fabrication tasks when required. Provide excellent customer service, ensuring efficient and compliant work practices. Complete daily vehicle checks and ensure tools and equipment are in good working order. Follow health more »
Employment Type: Permanent
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Internal Sales Engineer

Leeds, West Yorkshire, Yorkshire, United Kingdom
The Recruitment Co
numeracy skills. Previous internal sales experience Familiarity with competitors in the industry is advantageous. Proficiency in IT skills. Strong selling and organisational abilities. Exceptional customer service orientation. Ability to establish and maintain strong relationships. Excellent communication skills. Punctual with a good attendance record. Flexible and adaptable If you more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
West Yorkshire
10th Percentile
£23,250
25th Percentile
£25,500
Median
£30,000
75th Percentile
£48,750
90th Percentile
£63,750