18 of 18 ITIL Jobs in West Yorkshire

level 7 in Project Management; or equivalent qualification; or equivalent significant experience in a similar senior delivery management role Service management or digital/data project management qualifications (e.g., ITIL, Agile) Desirable role criteria: Working knowledge of applying quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle Ability to secure the resources required to More ❯

delivery across multiple locations - ensuring scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies (Microsoft 365, ServiceNow). Drive More ❯

supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the More ❯

Understanding of various IT Software and Hardware Microsoft 365 Networking skills Excellent communication and problem-solving skills Relevant certifications would be desirable CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews as soon as relevant applications are received, with it being a one stage face-to More ❯

ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What's Next? If you're More ❯

IT Configuration Manager - Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to lead discussions More ❯

https://gov.uk/ukhsa/careers Job description Job responsibilities Essential criteria: Experience in managing a Supply Chain Management systems Experience of delivering systems support within an ITIL aligned organisation Experience in managing inventory, cost management and accounts payable within an ERP system Demonstrable knowledge of managing change through the product delivery life cycle Demonstrable ability to engage More ❯

measurable benefits through strong organisation and prioritisation skills; A strong understanding of complex software licencing arrangements, IT support and professional service contracts, and financial information; Strong understanding of standard ITIL processes including service introduction and change management; Experience of leading multiple technology-enabled business transformation programmes in several of the following technology areas and service domains including; ERP systems, preferably More ❯

Desk queue and prioritise tasks effectively. Resolve incidents using problem-solving skills and escalate when needed. Support onboarding of new services in line with the Service Introduction Process. Follow ITIL-aligned incident management processes. Maintain and promote the IT knowledgebase and self-help materials. Ensure compliance with KPIs, SLAs, and security policies. Deliver excellent customer service across all support channels. More ❯

and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for ICS assets. ITIL Incident Management using a Service Management toolset following an established best practice framework process. Essential Requirements: Minimum of 1 years' experience working in an IT customer service or an IT More ❯

integrating cloud applications (Azure AD, Workday, ServiceNow) with IAM platforms. SQL experience for data analysis and reporting. Exposure to OIM customizations (event handlers, adapters, scheduled tasks). Familiarity with ITIL processes and tools such as ServiceNow. Understanding of regulatory and compliance frameworks (SOX, GDPR). Knowledge of federation technologies and security tools such as ADFS, LDAP, OAuth, SAML, CyberArk. More ❯

Understanding of various IT Software and Hardware Microsoft 365 Active Directory Excellent communication and problem solving skills Relevant certifications would be desirable – CompTIA A+/Network+, Microsoft 365 certified, ITIL 4 Foundation etc. The company offer an excellent package and are hoping to hold interviews during the last week of November, with it being a one stage face-to-face More ❯

stakeholder management and communication skills. Ability to lead cross-functional teams and manage third-party vendors. Experience in delivering large-scale platform upgrades and migrations. Familiarity with Agile and ITIL methodologies. More ❯

relationship management skills Hands on experience of IT infrastructure to include cloud technologies, physical servers, networking, cyber security and storage Expertise in Azure, MS 365 and AD Accreditation on ITIL, Prince2, APM would be highly desirable. This role does necessitate travel to sites throughout the UK and as such a valid driving licence is required. In return, you will be More ❯

CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non … strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership … automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft , Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. More ❯

and Confidentiality, Attentive to details and able to accurately record data Knowledge of a range of relevant hardware and software environments, gained through qualification or equivalent experience Knowledge of ITIL Service Management Knowledge of remote user technologies Knowledge of remote user technologies Qualifications Essential GCSE Math's and English (A-C) or equivalent. Customer service trained or equivalent experience Higher … National Certificate/Diploma or equivalent or relevant experience Desirable ITIL Foundation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous More ❯

resource requirements) who is ok with being hands on 30-40% of the time. Someone with DevOps background would be ideal. Technical experience with Azure DevOps, TSQL, SQL Server, ITIL incident and problem management, PowerShell, IIS, custom application deployments. Skills and Experience Proven experience leading a team of IT professionals conducting 1-2-1s and performance reviews Extensive experience … troubleshooting and deployment Knowledge of the following technologies: Microsoft SQL Server & TSQL PowerShell, Scripting & Automation Microsoft IIS MCSE or MCITP certifications (highly desirable) Some knowledge of security standards and ITIL practices Role and Responsibilities Supervise, mentor and identify training needs for the application support team Implement and monitor service level agreements (SLAs) and key performance indicators (KPIs) Assist in logging More ❯

matter and your commitment to fulfilling this requirement promptly Person Specification Qualifications Essential G.C.S.E (or equivalent) at level C or above in the following subjects: English, Mathematics, Science Desirable ITIL Service Management Foundation Certificate Accreditation relating to Microsoft Training Essential To be trained to a sufficient level to be able to provide break/fix intervention on: ? Laptop Computers ? Desktop … to date relevant experience in same or similar role Person Specification Qualifications Essential G.C.S.E (or equivalent) at level C or above in the following subjects: English, Mathematics, Science Desirable ITIL Service Management Foundation Certificate Accreditation relating to Microsoft Training Essential To be trained to a sufficient level to be able to provide break/fix intervention on: ? Laptop Computers ? Desktop More ❯