22 of 22 ITIL Jobs in West Yorkshire

staff Highly analytical with a structured and methodical approach to problem solving and able to translate and interpret large amounts of data Qualifications Essential ITIL V3 or V4 Foundation Significant evidence of continued professional development Interpersonal Skills Essential Proven ability to capture and disseminate technical and business information Equality, Diversity ...

scalability, security, and outstanding user experience. Working closely with Group level IT, you will modernise cloud platforms (Azure), enhance end-user services, and embed ITIL and DevOps practices to deliver continuous improvement. You will: Lead infrastructure and service delivery operations for a global enterprise. Optimise cloud, workplace, and collaboration technologies ...

role: Level 2 – 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence What we offer in return: Competitive salary ...

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. ...

documentation and functional design capability. Working knowledge of ALM and DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer ...

deployments (preferably Flyway). Proven experience designing and administering cloud-based database solutions. Experience with on-premise to cloud migration projects. Familiarity with the ITIL framework and full project life cycle involvement. Skills in database design, ETL development, and Databricks. Strong analytical and communication skills, with the ability to work ...

Service Delivery Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) Permanent £55,000 – £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working – 2/3 days/week remote (WFH), and 2/… compliance standards by communicating in service reviews Escalate complex issues appropriately while maintaining ownership including participation in Major Incident Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Banking/Financial Services domain experience preferred. Must hold active SC Security Clearance used ...

Service Analyst (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid … compliance standards by communicating in service reviews Escalate complex issues appropriately while maintaining ownership including participation in Major Incident Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Banking/Financial Services domain experience preferred. Must hold active SC Security Clearance used ...

Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus) Experience designing alerting, dashboards, and SLOs Understanding of ITIL, service operations, and MSP environments Infrastructure as Code and automation experience beneficial Further information available upon application. Please contact (url removed) or call (phone number ...

Technical Lead or similar) Proven experience delivering secure IT services within Defence or highly regulated environments Strong background in service architecture, technical governance and ITIL-based service delivery Experience leading technical transitions, onboarding or complex service integrations Excellent stakeholder engagement skills at senior and executive level Knowledge of Defence security ...

mandatory - Load Balancing, IP Telephony and contact centre services and containerisation AWS (Strong Experience): Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls ...

financial cost performance. What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services ...

essential. Hardware support is minimal - but experience with Dell or Lenovo hardware advantageous. Industry qualifications – ideally MCITP but MCSE/MCSA/MCDST possible. ITIL v2 or v3 Foundation certification very useful. Some working knowledge of Computer systems validation and application change control advantageous. PM experience (PRINCE2) a nice ...

AngularJS, Jenkins, CloudFormation, Groovy, Typescript, Karate, Gherkin, Cypress, Docker, GitLab, Maven, CI/CD, secure coding. Certification: AWS DevOps Engineer Professional (or above) required; ITIL is desirable. Responsibilities: Build and maintain secure, high-quality code. Design and develop AWS-based solutions. Work with CI/CD pipelines and modern tooling. ...

AngularJS, Jenkins, CloudFormation, Groovy, Typescript, Karate, Gherkin, Cypress, Docker, GitLab, Maven, CI/CD, secure coding. Certification: AWS DevOps Engineer Professional (or above) required; ITIL is desirable. Responsibilities: Build and maintain secure, high-quality code. Design and develop AWS-based solutions. Work with CI/CD pipelines and modern tooling. ...

diagrams Experience reviewing and approving network changes, maintaining standards and controls Project-focused mindset with the ability to lead workstreams and influence others ITIL experience and familiarity with change requests and operational governance Confident self-starter with a practical, delivery-oriented approach Experience working on multiple projects simultaneously ...

integrations at go-live Transitioned complex IT landscapes into live service Public sector/Higher Education exposure desirable Strong business continuity & service transition knowledge (ITIL awareness) Confident working with executive stakeholders ...

valid UK passport Education/Qualifications: HNC/HND, BTS, or equivalent vocational qualification in IT, Networking, or Electronics, alternatively - demonstrable equivalent experience. ITIL Foundation certification strongly preferred, Relevant vendor or industry certifications (e.g. CompTIA, Microsoft) desirable. Equivalent practical experience supported by relevant industry certifications. Desirable qualifications: AWS Certified Cloud … approach to technical work. Flexible team player capable of working within mobile technical teams and with third-party suppliers. Process & Governance Working knowledge of ITIL-based incident, problem, and change management. Basic understanding of security standards and best practices. Desired Experience/Skills: Experience within the tolling, transport, or roadside ...

delivery of upsell and revenue-enhancing opportunities Profitable, cost-effective service delivery Consistent SLA performance alongside visible service maturity and evolution Experience & Qualifications ITIL v4 Foundation essential, additional ITIL certifications advantageous Minimum 2 years’ experience in a customer-facing Service Management role Background within IT, Managed Services, or Telecoms Experience ...

set.Communicates in a timely manner on any assigned actions, risks, issues and dependencies. Defines, documents and carries out service improvements within the Paragon network. ITIL – Foundation course completed, understands and follows ITIL practices and procedures Ability to work independently and as part of a team with excellent organisational and mentoring ...

fashion and provide support and expertise to projects. Responsibilities IT problem solving as part of an integrated, hybrid internal/outsourced IT team following ITIL principles where applicable at 1st/2nd line level. Acting as an on-site escalation point for the outsourced element of the IT team providing … Server operating systems and services would be beneficial but not essential. Ability to apply a methodical approach to fault-finding. Experience working in an ITIL-governed environment. Experience of new hardware and software deployments at all stages. A "can-do" attitude combined with an empathetic and approachable demeanour regarding customer ...

backup best practice. Support and deliver workload migrations, including transitions to Azure. Maintain clear documentation, technical standards, and operational procedures. Ensure compliance with ITIL, ISO, SOC 2, and GDPR frameworks. Collaborate with technical teams and stakeholders to drive continual service improvement. Skills & Experience Core Technical Skills Strong experience with … services and cloud migration processes Security & Operations Proven incident management and troubleshooting capability Strong focus on uptime, service continuity, and risk reduction Knowledge of ITIL, compliance frameworks, and best-practice controls ...