specialists if necessary. informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Alto Networks Certified Network Security Engineer (PCNSE), Juniper Networks Certified Specialist, or F5 Certified Administrator. Experience with other network technologies and vendors. Familiarity with ITIL framework and service management best practices. You will also benefit from having: Juniper Mist or other cloud platform F5 Load balancers Avaya Telephony Cisco ISE more »
Specification Qualifications Essential Degree or equivalent experience in an IT-based subject which incorporates elements of practical hardware and software support or service delivery. ITIL Service Management certification. Desirable Certification/accreditation in specific IT products or technologies, such as MS Office. Experience Essential Experience of managing an IT Service more »
1 Red Hall Court, Wakefield, England Hybrid / WFH Options
Talion
technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why more »
security approaches including ISMS, risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITIL V3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong more »
Essential 5 GCSEs or equivalent including Mathematics and English. Educated to degree level or equivalent or able to demonstrate equivalent level of experience. Current ITIL foundation certification (or willing to work towards). Desirable Relevant industry standard IT qualifications. Relevant industry standard customer service qualifications. SDI Service Desk Analyst qualification. more »
Leeds, LS18, Horsforth, West Yorkshire, United Kingdom
Headway Recruitment
MS Defender), Veritas BackupExec, etc. Ability to support a wide range of desktop applications. Deploying image/software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register. Core Behavioural Skills: Confident individual with good more »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology, have more »
a variety of applications Desirable Evidence of working closely with Suppliers, other NHS organisations and IT staff to successfully deliver mission critical projects ISEB ITIL Foundation Certificate Experience of participation and partnership working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
Administrating the Audio/Video & Video Conferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm … Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable: ITSM Software (Remedy, ServiceNow, Samanage). ITIL Qualifications. What You'll Receive in Return: 25 days more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
StepChange Debt Charity
Vsphere/Active Directory/Load Balancing/IP Telephony and contact centre services Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential You will have a proven track record in infrastructure but with a sound understanding of security (anti-virus, firewalls more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other deployment more »
on configuration management processes to the internal team. Process Enhancement: Drive the development and enhancement of processes surrounding configuration management. Qualifications: ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory more »
work. The post holder will also be responsible for all aspects of IT Service Management functions in line with the InformationTechnologyInfrastructureLibrary (ITIL) methodology such as Incident, Change, Problem and Release Management.There will be a high level of IT customer service experience required for this role together with … improvements for the benefit of CHFT and THIS customers throughout the healthcare community. Lead a team of highly experienced engineers. Responsible for managing the ITIL disciplines alongside your peers. Please see full job description. Person Specification QUALIFICATIONS/TRAINING Essential Educated to master's degree or equivalent level of experience … within and IM&T Management sector Foundation Certificate (ITIL) Desirable Degree in Health Informatics related subject or equivalent Service Desk Institute (SDI) certification Recognised Customer Service qualification or equivalent demonstrable experience KNOWLEDGE, EXPERIENCE & EXPERTISE Essential Extensive knowledge of Incident & Service Request Management protocols including Customer Relationship Management (CRM) processes. Extensive more »
data/statistical programming languages (e.g. Python, R) Excellent written and verbal communication skills, including strong reporting and documentation skills. Relevant Degree, Microsoft or ITIL certification desirable Experience in Professional Services or Data Engineering desirable. The BI Developer will be rewarded with a challenging and stimulating role within a close more »
in application support and troubleshooting Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices Knowledge of the following technologies: Microsoft SQL Server (essential) MS Azure Platform (essential) Knowledge of SAP 4HANA CRM (desirable) Scripting & Automation (desirable) MCSE or more »
possess the following qualifications and skills: Ideally hold a degree in a relevant subject, or possess strong relevant technical experience Prince II Foundation (desirable) ITIL Foundation (desirable) Experience of Technical delivery/support within a complex environment Ability manage multiple priorities with frequent changes Ability to deliver complex information to more »
consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT InfrastructureLibrary (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »
Service Level Agreement targets and managing own workloads to meet them. Desirable Experience of working in an IT Service Desk environment. Experience of using ITIL processes for IT Incidents and Service Requests. Experience of using IT Service Management tools. Previous NHS experience. Qualifications Essential 3 GCSEs at Grade C or … Desirable Certification/accreditation in specific IT products or technologies, such as MS Office. Certification/accreditation in appropriate service delivery skills, such as ITIL v3/4, or in customer services. Service Desk Analyst certification. Personal Attributes Essential Proven organisational skills including the ability to handle multiple tasks and more »
deliver service excellence and drive innovation and improvement Demonstrable attention to detail Ability to work to set timescales Qualifications Essential InformationTechnologyInfrastructureLibrary (ITIL) Foundation qualification, or willingness to obtain Educated to degree standard in an informationtechnology discipline or has the relevant work-based experience. Desirable Holds Computing … qualification ITIL, Advanced ECDL or Microsoft qualification Evidence of continuing professional development; Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring more »
product specialists and evaluating post-remediation incidents to improve processes. Requirements: Extensive expereince in IT delivery, including release management. Project management experience is preferred. ITIL and Project Management qualifications. Excellent problem-solving, collaboration, and communication skills. A track record of driving delivery to completion. Skills and Abilities: Have strong leadership … skills with the ability to multitask. Proficiency in release management tools and methodologies. Excellent understanding of ITSM and ITIL processes. Have excellent analytical skills and a good attention to detail. Rate: £450-£500 Determination: INSIDE IR35 Location: Leeds (3 days on-site) Contract length: 3 months initial with a likely more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Company description: Water Utility Company based in Yorkshire region of England. Job description: Cloud Infrastructure Manager Salary & Benefits: Up to £50,876 - £73,854, a company car lease/allowance scheme, annual incentive related bonus (up to 10% of annual more »
and Modernisation agenda. Knowledge of the NHS National Programme for IT. A good understanding of business process re-engineering principles. Prince 2 Practitioner qualification. ITIL foundation qualification Person Specification Skills & Behaviours Essential Can work autonomously to achieve agreed objectives without reference to a manager. Excellent problem solving skills. Capable of … for the structured acceptance testing of application software Qualifications Essential Prince 2 foundation qualification. Professional or degree level qualification Desirable Prince 2 Practitioner qualification. ITIL foundation qualification ECDL Other Criteria Essential Has a thorough appreciation of the opportunities that new technology creates. Good working knowledge of Microsoft desktop suite. Highly more »
Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. more »
Knottingley, West Yorkshire, United Kingdom Hybrid / WFH Options
Crimson
IT Business Relationship Manager - Knottingley/Hybrid £70,000 per annum + 15% bonus Knottingley, West Yorkshire - Hybrid 2 days IT Business Relationship manager required for a leading client based in Knottingley, West Yorkshire. My client is currently seeking a more »