14 of 14 ITIL Jobs in Leeds

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

Docker. Experience troubleshooting complex application, infrastructure and production incidents. Understanding of CI/CD, automation, Agile delivery and tools such as Jira. Familiarity with ITIL principles and service management. Exposure to automated testing frameworks or improving open-source software. You do not need to have experience across every technology listed. ...

microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies and tools such as Jira. Understanding of ITIL principles and service management. Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

other Infrastructure as Code tools Strong troubleshooting and root cause analysis skills Experience working in business-critical or high-availability environments Understanding of ITIL principles, service ownership and operational excellence Strong communication and stakeholder management skills Desirable Experience Exposure to AWS Experience within healthcare, public sector or regulated environments Knowledge ...

forensic investigations and reporting, engaging third-party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading ...

connector and maker governance controls Experience operating application lifecycle management and release controls across development, test, UAT and production environments using Azure DevOps Strong ITIL-aligned service management experience, including incident and problem management, service transition, continual improvement and performance reporting We're building capability in this space ...

troubleshooting and automation skills Nice to have MongoDB or Elasticsearch Puppet, Chef or similar configuration management tools Selenium or automated testing frameworks Knowledge of ITIL practices Requirements You must be a Sole British National. Eligible to obtain UK Security Clearance. Able to work from the Leeds office on a hybrid ...

resilient, multi-vendor technology ecosystems, including SaaS, APIs, Azure, CI/CD, DevOps and automated testing. Experience of enterprise operational service management approaches including ITIL and DevOps in a high availability/zero data loss/zero trust context. The ability to inspire and unite internal and external teams, coaching ...

users. Experience leading, mentoring or developing colleagues. An interest in business systems, reporting, AI and automation. Relational database knowledge, strong Excel skills and an ITIL background would also be useful. You do not need to have held an IT Manager title already. We welcome candidates who can demonstrate the technical ...

Experience supporting large-scale, business-critical enterprise systems, ideally in banking or financial services. Practical experience with incident management, problem management, change control and ITIL-aligned operations. NICE TO HAVE IBM OMEGAMON or equivalent Mainframe performance monitoring tools. Experience supporting highly resilient, regulated banking environments. ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

Service Delivery Manager Location: Leeds City Centre (Hybrid - 3 days per week onsite) Salary: Up to £50,000 + benefits Why Apply? Are you an experienced Service Delivery Manager, Operations Manager or Team Leader looking ...

Graduate Sofware Systems Support x2 - SQL, Linux, WMS, ITIL, Intralogistics, Automation Client: Global provider of integrated intralogistics systems, market leading cutting-edge automated warehouse logistics systems: WMS/WCS for some of the largest complex enterprise scale organisations internationally. You are: A Computer Science Graduate (*with own car*) & demonstrable commercial … experience of: IT Software Systems Support - SQL, Linux, WMS, ITIL, WCS, Automation Intralogistics - Automation, Operational, Process Incident Management & Operational support experience Key Stakeholder, Client Engagement The Opportunity Exciting opportunity to join and grow and develop with market leading global player, with a strong culture that is scaling significantly and rewards ...