1 to 25 of 542 ITIL Jobs in Yorkshire

or a relevant field is a plus. 5+ years as a Systems Manager. 5+ years as a Network Manager. Relevant certifications (e.g., CCNP, CISSP, ITIL) are advantageous. 3-5 years experience with Cisco switches and routers. 3-5 years of end-user support in a Microsoft OS and multi-platform More ❯

Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between More ❯

Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between More ❯

a focus on learning and development. Positive attitude with a passion for technology and improvement. Desirable Extras Industry certifications (e.g., CompTIA A+, Microsoft Certified, ITIL Foundation). Familiarity with ITSM tools such as ServiceNow, Jira, or Freshservice. Interest or experience in automation or scripting. What They Offer Excellent personal and More ❯

Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

a methodical approach Excellent customer service skills Strong and confident presentation skills Professional verbal and written communication skills Strong SCCM 2012 knowledge Desirable: ServiceNow ITIL Foundation Application virtualization (Microsoft APP-V) Fundamental knowledge across Windows Operating Systems MS SCCM 2012 Recruitment fraud is a scheme in which fictitious job opportunities More ❯

password resets, and basic software installation requests. Experience using ServiceNow or similar ITSM tools for incident logging and management. Understanding or certification in the ITIL Framework. Passion for continuous improvement in service delivery. Nice to have Skills: Previous experience working as a Service Desk Analyst or similar technical support role. More ❯

onsite support team and serve as a senior escalation point Drive improvements across software lifecycle and user experience Ensure strong cross-functional collaboration Implement ITIL-aligned performance tracking and documentation What We’re Looking For Proven leadership in an IT support environment Excellent communicator and people leader Strong analytical , problem More ❯

or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured change management processes Experience working in a regulated or enterprise environment Key Attributes: Technically adept: Demonstrates deep technical understanding and a logical More ❯

or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central Knowledge of scripting and automation tools (e.g. PowerShell, PowerApps) Exposure to ITIL frameworks and structured change management processes Experience working in a regulated or enterprise environment Key Attributes: Technically adept: Demonstrates deep technical understanding and a logical More ❯

networking and IT infrastructure Strong customer service and communication skills English proficiency Bachelor’s degree in IT or related field Relevant certifications (Microsoft, CompTIA, ITIL) Experience in ISO27001 environments and security incident processes Experience with ServiceDesk systems like Freshworks Knowledge of Meraki, Cisco, Cato, Oracle Cloud, SharePoint, SCCM, SCOM, PowerShell More ❯

secure by design principles. Knowledge of PowerShell, scripting, and automation (advantageous). Experience with Remote Desktop Support Tools. Experience with ITSM tools like ServiceNow. ITIL knowledge or certification (advantageous). Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator (plus). Broad understanding of IT, including server, cloud More ❯

MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments Please do not apply if you lack experience in higher education or proven experience migrating Exchange on-premise to Exchange Online. More ❯

MCSE certification Hands-on experience with at least 3 of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments Please do not apply if you do not have experience working within higher education or proven experience migrating Exchange on-premise More ❯

or equivalent experience) or MCSE certification Hands-on with at least 3: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments# PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER EDUCATION OR PROVEN EXPERIENCE OF MIGRATING EXCHANGE ON More ❯

or equivalent experience) or MCSE certification Hands-on with at least 3: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments# PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER EDUCATION OR PROVEN EXPERIENCE OF MIGRATING EXCHANGE ON More ❯

operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication More ❯

operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication More ❯

MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments Please note: Do not apply if you lack experience in the higher education sector or proven experience migrating Exchange on-premise More ❯

MCSE certification Hands-on experience with at least three of the following: Exchange, ADFS, Azure AD, Citrix, Office 365, patching, email security Familiarity with ITIL or structured service environments PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE WORKING WITHIN HIGHER EDUCATION OR PROVEN EXPERIENCE OF MIGRATING EXCHANGE ON More ❯

other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

advanced knowledge in the following technologies: Microsoft 365 Experience working with custom internally-developed applications and interacting with development teams preferred. Fundamental knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years experience working in an environment with: Adherence to formal change management processes Delivery of services More ❯

gain required customer involvement to resolve and close tickets timely. Skilled in troubleshooting, preferably with experience of working as a support consultant in an ITIL environment. Advantageous Qualifications and Skills Additional Skills: Databricks, Python, .NET Framework (C# or VB.NET) IBM Cognos BI or IBM Planning Analytics Azure Fundamentals (AZ More ❯