1 to 25 of 27 ITIL Jobs in Yorkshire

Working knowledge of PowerShell and Terraform for administration, automation, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets ...

different layers of the technology stack. Experience diagnosing incidents and resolving issues that affect service availability. An understanding of IT service management principles and ITIL terminology. Familiarity with containers and microservices architectures, including Docker. Experience extending, improving, or contributing to open-source software. Familiarity with automated testing frameworks such ...

using supporting tools such as Jira. Database technologies: Familiarity with database and data platforms such as Elasticsearch and MongoDB. Service management: An understanding of ITIL terminology and operational service management principles. Problem-solving: Strong analytical skills, with the ability to investigate root causes and implement sustainable technical improvements. Desirable Skills ...

experience (Minimum 3 years) - Previous experience leading, supervising or managing a service desk/team - Fantastic communication and customer service abilities - Strong understanding of ITIL principles and service desk best practices - The ability to take ownership of 1st line/2nd line technical escalations - Driving license for customer site visits ...

Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine variety: service desk, builds, asset management, security and projects ...

Directory/Entra ID, Intune/Autopilot (or SCCM), Exchange Online and SharePoint Comfortable using ITSM tools and working to SLAs Nice to have: ITIL Foundation Full UK driving licence required Why this is worth a look You'll get genuine variety: service desk, builds, asset management, security and projects ...

technical field. At least 10 years' experience leading a technology team, with 5+ years in a global or matrixed manufacturing environment. Certifications in ITIL 4 Master, PMP, COBIT, Cloud and/or AI. Experience with Microsoft Azure and AI tools such as Copilot and Claude is a plus. Proven experience ...

Docker. Experience troubleshooting complex application, infrastructure and production incidents. Understanding of CI/CD, automation, Agile delivery and tools such as Jira. Familiarity with ITIL principles and service management. Exposure to automated testing frameworks or improving open-source software. You do not need to have experience across every technology listed. ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies and tools such as Jira. Understanding of ITIL principles and service management. Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

other Infrastructure as Code tools Strong troubleshooting and root cause analysis skills Experience working in business-critical or high-availability environments Understanding of ITIL principles, service ownership and operational excellence Strong communication and stakeholder management skills Desirable Experience Exposure to AWS Experience within healthcare, public sector or regulated environments Knowledge ...

forensic investigations and reporting, engaging third-party specialists where appropriate. Maintain security documentation, processes and procedures to support a consistent service. Operate within an ITIL V3 and ISO 27001-focused service delivery framework, working to agreed SLAs and KPIs. What We're Looking For A proven track record of leading ...

connector and maker governance controls Experience operating application lifecycle management and release controls across development, test, UAT and production environments using Azure DevOps Strong ITIL-aligned service management experience, including incident and problem management, service transition, continual improvement and performance reporting We're building capability in this space ...

troubleshooting and automation skills Nice to have MongoDB or Elasticsearch Puppet, Chef or similar configuration management tools Selenium or automated testing frameworks Knowledge of ITIL practices Requirements You must be a Sole British National. Eligible to obtain UK Security Clearance. Able to work from the Leeds office on a hybrid ...

Testing Strategies Testing Tools MS Test, NUnit, TestRail Automated Testing Tools - Selenium Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge and experience of Change Management. Proven resource management experience. Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol ...

technology partners. A hands-on approach with the ability to balance strategic thinking and operational delivery. Desirable experience includes; Microsoft, cyber security or ITIL certifications. Job Offer Salary of c.£70,000, dependent on the level of experience. Discretionary bonus. 22 days holiday. Pension auto-enrolment. Onsite in Wetherby, Yorkshire ...

resilient, multi-vendor technology ecosystems, including SaaS, APIs, Azure, CI/CD, DevOps and automated testing. Experience of enterprise operational service management approaches including ITIL and DevOps in a high availability/zero data loss/zero trust context. The ability to inspire and unite internal and external teams, coaching ...

Architecture and Information Management. Key requirements: Strong experience developing IT technical and solution architectures Experience producing enterprise/solution architecture documentation Strong knowledge of ITIL and IT service management Experience supporting IT infrastructure and end users Strong problem-solving and technical analysis skills Ability to work with stakeholders ...

Analysis and requirements gathering skills Experience delivering systems, applications, data or IAM projects Knowledge of Agile/Scrum delivery methodologies Experience transitioning projects into ITIL service-managed environments Strong supplier and third-party management experience Experience coordinating testing, UAT and implementation Excellent stakeholder management, communication and workshop facilitation skills Experience ...

users. Experience leading, mentoring or developing colleagues. An interest in business systems, reporting, AI and automation. Relational database knowledge, strong Excel skills and an ITIL background would also be useful. You do not need to have held an IT Manager title already. We welcome candidates who can demonstrate the technical ...

further information, contact Patient Systems Manager, Jane Copeland - jane.copeland@nhs.net Person Specification Qualifications Essential Educated to degree level or equivalent experience Desirable Training qualification ITIL Qualification Experience Essential Systems experience using electronic patient systems Significant experience of using SystmOne and/or comprehensive patient or clinical systems to support ...

administration, and network diagnostics Confident communicator with experience giving structured feedback Data analysis and performance reporting experience Process design and improvement experience Desirable ITIL Foundation Certification Experience within a Managed Service Provider (MSP) Understanding of LAN/WAN technologies Benefits Westfield Health Care Plan (after 6 months) Enhanced maternity ...

Experience supporting large-scale, business-critical enterprise systems, ideally in banking or financial services. Practical experience with incident management, problem management, change control and ITIL-aligned operations. NICE TO HAVE IBM OMEGAMON or equivalent Mainframe performance monitoring tools. Experience supporting highly resilient, regulated banking environments. ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

Support budgeting and forecasting Work with Finance and Procurement around purchase orders, invoices and renewals Support asset management across multiple sites Work within an ITIL/ITSM environment Contribute to wider IT transformation and infrastructure projects Skills & Experience We're interested in candidates with experience across: IT Asset Management, ITAM … Supplier Management, Vendor Management, Contract Management, Software Licensing, Licence Management, Microsoft Licensing, Microsoft 365, SaaS Management, Cloud Licensing, Hardware Lifecycle Management, CMDB, ServiceNow, ITSM, ITIL, Asset Discovery, Asset Inventory, Asset Tracking, Software Audits, Compliance, Supplier Negotiation, Contract Renewals, Procurement, Budget Management, Cost Optimisation, Reporting and Governance. Experience with tools such ...