2 of 2 ITIL Foundation Certificate Jobs in West Yorkshire

environment. Experience working with a broad range of stakeholders, suppliers, and technical teams. Strong understanding of change governance, risk management, and service delivery principles. ITIL Foundation certification (or equivalent) is desirable. Relevant experience may be considered in place of formal qualifications. Where not already held, the successful candidate … will be expected to achieve ITIL Foundation certification within 12 months of appointment. Good understanding of modern cloud hosting, deployment, and release technologies, including CI/CD pipelines, infrastructure-as-code, and cloud-based platforms. Ability to engage effectively with technical teams to assess deployment approaches, release risks ...

decisions and drive continuous improvement initiatives. Take full ownership of key projects, delivering at pace while maintaining quality, in line with business objectives. Embed ITIL‐aligned incident, problem, change, and asset management processes, owning the ITSM toolset, service catalogue, and knowledge base. Own and manage all group IT infrastructure … performance optimisation (load times, application speed, latency management). Experience providing senior‐level escalation support for complex infrastructure, firewall, networking, and systems issues. ITIL Foundation certification (or above) and hands‐on experience with ITSM platforms and reporting. Solid understanding of cyber security controls and compliance frameworks (e.g. Cyber ...