1 of 1 ITIL Jobs in Whitehaven

within 2 weeks of the closing date Person Specification Qualifications Essential Degree in an IT related subject or in-depth knowledge gained through working in a corporate IT environment ITIL Service Management qualification at intermediate level Hold or willing to work towards leadership qualification at level 5 or above Desirable Membership of professional body ITIL Expert Qualification PRINCE 2 Practitioner … Post graduate qualification Experience Essential Significant experience in an IT Service Management role Experience of working in an IT organisation working to ITIL framework standards Confidence and capability to deal and negotiate at all levels of an organisation Working and negotiating with system suppliers to agree and ensure the proper operation of SLA's Negotiating the procurement of IT goods … Manage groups/stakeholders in conflict management Ability to enhance and add value to IT Department Advanced keyboard skills Knowledge Essential Highly developed specialist service delivery knowledge underpinned by ITIL theory and experience Specialist knowledge in developing and maintaining ITIL policies and procedures Comprehensive understanding and knowledge of NHS IT systems and requirements Understanding of current employment legislation and best More ❯