Service Desk Manager
- Hiring Organisation
- Evolve Business Group
- Location
- Wigan, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £48000 - £50000/annum
support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure incidents and escalate appropriately. Familiarity with vendor management and third-party service delivery. Desirable ITIL Foundation (or higher) certification. Experience ...