Service Delivery Manager
- Hiring Organisation
- NexGen Associates
- Location
- Corsham, England, United Kingdom
Change Advisory Board (CAB) ensuring controlled, auditable change implementation Develop and maintain the Service Catalogue, SLAs and Standard Operating Procedures Ensure proactive service monitoring, capacity planning and resource forecasting Maintain service stability and scalability across environments Manage third-party supplier relationships ensuring KPIs, contractual obligations and remediation actions ...