16 of 16 Remote Customer Service Jobs in Wiltshire

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

Line) Location: Chippenham, UK Salary : £29,000 - £35,000 + Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners with … the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to … Microsoft 365 (inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server 2019 - 2025 Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR areas and paths of interest More ❯

Line) Location: Chippenham, UK Salary : £29,000 - £35,000 + Excellent Benefits Schedule: Hybrid. 2 days onsite, 3 days work from home A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for an IT Support Engineer to join them, supporting the user base and infrastructure of several high-profile customers. The organisation partners with … the leading tech vendors and adds to their customer base year upon year, placing them where they are today, one of the UK’s best rated MSPs with an extensive list of clients nationwide. Your role as an IT Support Engineer will involve managing and administering a range of cloud and on-prem platforms and services, providing support to … inc. Teams, OneDrive, SharePoint) Azure, Entra ID Windows 11 and macOS Windows Server (Apply online only) Intune PowerShell AD, Group Policy Networking, Wi-Fi, and IT Security Excellent customer service skills (MSP experience desirable) Benefits: 25 Days holiday, increasing with service Private Health and Life Insurance Training plans relevant to YOUR areas and paths of interest (Security More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to step up? Do you enjoy variety, solving issues both remotely and on-site? Looking for a role where your learning and development are taken … seriously? This could be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on … a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience in a service provider or MSP environment A full UK driving licence (occasional client visits required) Bonus points if you enjoy learning new things – training and exams are part of the culture More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

of outpacing market growth. This leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The leader must possess a keen … understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer experience). Ensure sales coverage aligns and is established to execute on strategy, and effectively … manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized teams to target improved customer service levers to meet required customer scorecard performance & customer satisfaction. Build strategic More ❯

with business needs. Develop & Maintain Services: Create new applications and ensure existing services meet evolving needs. Leverage New Technologies: Integrate new digital tools to improve data analysis and security. Customer Service: Provide proactive support to enhance service delivery. Leadership & Supervision: Lead Team: Set targets, monitor performance, and support team development. Manage Resources: Deploy staff and resources efficiently … innovation and supporting strategic decision-making. Join a forward-thinking team committed to continuous growth and development. Developer Analyst Lead - Benefits: Competitive salary 30 days annual leave for Professional Service Staff plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯

the latest tools across the Microsoft stack. Act as the technical lead across complex delivery programmes, coordinating multiple streams and ensuring solution integration. Work with the full Dynamics 365 Customer Engagement suite, including Sales, Customer Service , and Marketing modules. Configure and customise Dynamics 365 through plugins, custom workflow assemblies, and JavaScript, while integrating extended Azure and Office … functionality. Deliver solutions involving Power Platform , including Power Apps, Power Automate, Power BI, Power Pages , and Power Portals , as well as Azure services like LogicApps, Functions, and Service Bus. Engage in consultancy-style project delivery, working within high-performing, agile teams and supporting pre-sales activities. Contribute to practice development, solution accelerators, and internal knowledge sharing. A successful candidate … will have: Experience in customer-facing or consulting roles, with the ability to clearly communicate technical ideas to both technical and non-technical audiences. Strong hands-on expertise in designing, configuring, and customising Dynamics 365 , including forms, workflows, business process flows, and custom development. Demonstrable knowledge of Azure and Office 365 services -including LogicApps, Azure Service Bus, WebJobs More ❯

Strong analytical skills and excellent written communication. The ability to evaluate and process requests with care and precision. Familiarity with Microsoft 365 applications (an advantage). Previous experience in customer service or complaints handling (beneficial but not essential; training will be provided). Education: A-levels or higher, or relevant equivalent work-based experience. Benefits We are committed More ❯

Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no … more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: •Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact •Provide 1st line technical, account, sales, and general support to customers across multiple channels, including More ❯

understanding of the litigation lifecycle and EDRM. Experience with eDiscovery software (processing & hosting). 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider Strong customer service, follow-up, and problem-solving skills. Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams. More ❯

Various other schemes Starter Bonus: £400 starter bonus - alternatively £400 referral fee if you can refer a friend. Due to continual business growth we are looking to recruit enthusiastic Customer Focused Software Developers who are keen to join our small development team. The Candidate: To be successful, you will have and be able to demonstrate the following qualities: Proven … Role Ability to problem solve and come up with solutions Have a cheerful, hardworking and flexible approach to your work Working at all times to exceed Targets Be a customer focused individual who can deal with all customer contact Some travel will be required to work at customer sites Be able to work both as part of … as the situation demands You should also be able to demonstrate: Excellent PC skills and understanding of PC networks Confidence with using Microsoft Windows and other Microsoft family products Customer Service Skills Experience within the following areas would be an advantage: Linux or any other Unix-based operating system Web development languages More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

you have previous sales experience; however, if you're a strong communicator with a determination to succeed, then this role is for you! You will bring confidence and good customer service skills when talking to people over the phone and have a desire to make money through an achievable and realistic commission structure. Key Responsibilities: Creating sales leads More ❯