Customer Service Jobs in Wiltshire

1 to 25 of 45 Customer Service Jobs in Wiltshire

Linux Systems Administrator

Corsham, Wiltshire, United Kingdom
MASS
problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want more »
Employment Type: Permanent
Salary: £38000 - £52000/annum
Posted:

Technical Support Assistant

Salisbury, Wiltshire, United Kingdom
Rise Technical Recruitment
varied role you will be responsible for providing 1st line technical and product support to customers globally. Which will include troubleshooting both network and customer related issues, maintaining accurate record keeping, and dispatching product parts when necessary. The ideal candidate will have some experience in a similar role or … a strong academic background and have excellent customer service skills. You will have good knowledge of technical and network troubleshooting, dealing with various stakeholders and good attention to detail and accuracy in record-keeping. This is a fantastic opportunity for an aspiring Technical Support Assistant to join a … in a varied and exciting role. The Role: * Provide support for products globally via phone and email. * Maintain accurate record keeping. * Troubleshooting Network and Customer issues. * Based on-site in Salisbury with an early finish on a Friday. The Person: * Demonstrated knowledge of Technical Product Support. * Experience in troubleshooting more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Training + Holiday
Posted:

Application support

Salisbury, Wiltshire, South West, United Kingdom
Hunter Selection
will become an expert in the companies hardware, software and Cloud-based services through full training which will enable you to troubleshoot products and customer systems, from individual PCs to corporate networks. Essential skills: - Computer literate and an interest in IT and electronics - BTEC or degree in Computer science …/Electronics - Excellent customer service and interpersonal skills - Must have a full driving licence Desirable skills: - Knowledge of Cloud - Knowledge of wireless networks Benefits: - 22 days holiday + bank holiday - Sabbatical after 6 years' service - Pension scheme - Early Friday finish If you are interested in this position … Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for more »
Employment Type: Permanent
Posted:

Client Support Specialist

Swindon, Wiltshire, South West, United Kingdom
Siamo Recruitment
We are currently seeking a Client Service Specialist to join a well-established financial wealth management company based in Swindon. If you have passion for the financial industry and experience within a similar role this is a great opportunity to join a fast growing, encouraging and nurturing business to … develop your career. You will support advisors while also maintaining an excellent level of customer service to all clients. Are you looking to progress your career? With great support and academic investment from our client. This is a great outlet towards advancements in your career! Working alongside an … experienced and positive team to support your progression. What's on offer for you as a Client Service Specialist: 25 days holiday, increasing by one day a year to a max of 30 Pension Life Cover Bonus linked to company and individual performance. Celebrations – Vouchers for birthdays, Champagne for more »
Employment Type: Permanent
Salary: £24,000
Posted:

Quality Assurance Analyst

Swindon, Wiltshire, South West, United Kingdom
Irecruit4
iRecruit4 is representing a prestigious company in the Swindon area with a with a reputation for delivering high quality products and excellence in customer service. We are looking for a Senior Quality Assurance Analyst For this role as a Senior Quality Assurance Analyst your skill set will be the … procedures, especially the quality system Develop and maintain working knowledge of ISO13485 & ISO9001, MDD/MDR, GDP, ISO27001 and LSAS requirements. Support regulatory and customer audits when delegated by the QA/RA Manager/Management representative & RP. Report all issues to the QA/RA Manager in a more »
Employment Type: Permanent
Salary: £35,000
Posted:

Administrator

Corsham, Wiltshire, South West, United Kingdom
Network Plus Services
well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job pack Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »
Employment Type: Permanent
Salary: £24,000
Posted:

IT Support Engineer

Devizes, Wiltshire, South West, United Kingdom
Oakford Technology
Junior IT Support Engineer | Devizes | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »
Employment Type: Permanent
Salary: £26,000
Posted:

Service Controller

Devizes, Wiltshire, South West, United Kingdom
Miles Recruitment Ltd
Miles Recruitment have a great opportunity for a Service Controller to join a well established and thriving company who are committed to delivering innovative solutions and exceptional service to clients. As Service Controller, you will be responsible for providing reactive incident and follow up maintenance to customers … the exact nature and location of the incident and progress to the appropriate team. - Provide support and guidance to colleagues. - Make recommendations to enhance customer service delivery and the effective use of resources, tools and equipment. To excel in this position as Service Controller, it is important more »
Employment Type: Permanent
Salary: £26,000
Posted:

Mobile Fire Alam Engineer

Swindon, Wiltshire, South West, United Kingdom
TREVETT PROFESSIONAL SERVICES LTD
Proactively solving maintenance issues using addressable panels. Comply with mandatory health and safety and environmental requirements. Work to Site Plans. Liase with suppliers and service providers confidently and clearly. Record all work completed and complete adhering documentation. Make sure equipment, tools and company assets are calibrated and maintained appropriately. … Requirements: Driving License Previous experience inPPM & Reactive Maintenance on Addressable Panels. Good written and numerical skills and experience using MS Office. Good customer service and communication. Experienced with basic electrical works. Experienced with maintenance on addressable panels. Health and Safety compliant. Desirable Extra's: FIA BS more »
Employment Type: Permanent
Salary: £45,000
Posted:

Service Engineer - Pump Systems

Swindon, Wiltshire, South West, United Kingdom
DUTYPOINT LIMITED
facility this means that we can offer new recruits an excellent working environment and company culture to work within. We are currently seeking a Service Engineer to join our growing On Site Service team, covering a territory within a one hour radius of Swindon. Even though this role … and all travel expenses will be covered. We are ideally looking for somebody with a minimum of 2-3 years experience in mechanical & electrical service engineering. However, if you are keen to learn, with a strong technical aptitude then the necessary training can also be provided. As well as … you will be required to complete written reports for customers. A full, clean driving license is also required. Key Tasks & Responsibilities: Provide first class customer service through excellent product and technical knowledge, promoting the Dutypoint brand Installing, commissioning, servicing and emergency repairs of pumping and other mechanical equipment more »
Employment Type: Permanent
Posted:

UPS Engineer

Swindon, Wiltshire, South West, United Kingdom
Bennett and Game Recruitment LTD
are currently looking to recruit an experienced UPS Engineer to cover clients along the M4 corridor. The ideal candidate will come from an Electrical service background, be experienced with Critical Power systems and will be prepared to travel with the role. You will need a full Driving licence for … this position UPS Engineer Position Overview Attend customer sites across the UK (hospitals, data centres, office buildings) to undertake planned maintenance and repair work on UPS systems Fault find and repair to module level on analogue/digital power supplies and power quality equipment (DC rectifiers, DC power supplies … battery banks, etc.) Provide breakdown and technical support to colleagues and customers alike, over the phone and in person Provide professional customer service at all times, displaying company values such as respect, commitment and honesty Participate in the call out rota as required UPS Engineer Position Requirements At more »
Employment Type: Permanent
Salary: £40,000
Posted:

Field Service Engineer

Swindon, Wiltshire, South West, United Kingdom
Cameo Consultancy (Recruitment) Limited
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … will be Swindon, Bath This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »
Employment Type: Permanent
Salary: £35,000
Posted:

Quality Engineer

Swindon, Wiltshire, South West, United Kingdom
Irecruit4
iRecruit4 is representing a prestigious company in the Swindon area with a with a reputation for delivering high quality products and excellence in customer service. BENEFITS Salary- £40,000- £42,000 Monday to Friday, 9am - 5pm (37.5 hours per week) 33 days annual leave (inclusive of bank holidays) Modern more »
Employment Type: Permanent
Salary: £40,000
Posted:

Network Technician

Trowbridge, United Kingdom
Wiltshire Council
ICT - Driving Technological Transformation Our Network and Telephony Team are on the lookout for a dynamic Network Technician. Come and join an ICT Service that is dedicated to empowering people through technology! Main duties of the job As a Network Technician, you will be responsible for all deskside network … provided at leisure centres, libraries, registration services and main council offices. You will make recommendations to overcome network and security issues, identify areas for Service improvement, and propose solutions to the Network Engineers and the Operations Manager. Additionally, you will provide support and assistance in troubleshooting for customer … Patches are applied to the network device estate in line with the Patching Policy. This will involve discussing required outcomes with stakeholders such as Service Units, the Support teams, Information Governance and the ICT Security team. Including assuring that disruption to staff or customers is kept to a minimum more »
Employment Type: Permanent
Salary: £37336.00 - £39186.00 a year
Posted:

Network and Infrastructure IT Manager

Wiltshire, Upper Stratton, United Kingdom
Evoke Staffing Ltd
meets the demands of this multi-location site. Working as part of the wider team to ensure that end users receive exemplary levels of customer service, working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service more »
Employment Type: Permanent
Salary: £50000 - £55000/annum
Posted:

Payments Service Manager - 12 Month Fixed Term Contract

Swindon, Wiltshire, United Kingdom
Hybrid / WFH Options
Confidential
Payments Service Manager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments Service Manager, you ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You ll work with various … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
Posted:

Information Technology Technician

Wiltshire, United Kingdom
Confidential
strong background in ICT ideally within a school (or other educational) setting A pro-active approach and can-do attitude Excellent communication skills Excellent customer service skills In return, my client is offering: Free onsite parking Inclusive and friendly team Warm and welcoming environment Professional and personal development more »
Posted:

SQL Support Specialist

Swindon, Wiltshire, United Kingdom
Hybrid / WFH Options
Confidential
the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customer service to internal and external stakeholders. Maintain clear and professional communication throughout the support process. Document solutions and create knowledge base articles to … fast-paced environment and handle multiple priorities simultaneously and able to work independently as well as part of a team Desirable of using Jira Service Desk experience in data integration, ETL development, data transformations, and data management. of PowerBI in other advance database technologies like PostgreSQL, MySQL is a … Company bonus scheme (up to 10%) 25 days holiday a year in addition to the statutory bank holidays. (Plus, additional holiday for length of service after 5, 10, 15 years etc). Pension is subject to auto-enrolment, upon day one of joining. The organisation. Employer to make a more »
Posted:

Actimize Engineer

Swindon, Wiltshire, United Kingdom
Confidential
to join our Economic Crime Technology team! This role is key in preventing financial crimes as part of a wider team committed to excellent customer service. The role involves providing production support (primary responsibility) and tackling other engineering tasks ? The client is a financial institution on a mission to more »
Posted:

Electrician/Test Engineer

Swindon, Wiltshire, United Kingdom
Confidential
Winchester, Luton) .Over the 30 years weve been in business weve worked hard to establish ourselves as a company that provides a 5-star service to our customers with the ultimate goal being safety. We ensure all our commercial customers regulatory elect... more »
Posted:

Technical Manager

Chippenham, Wiltshire, South West, United Kingdom
Pilgrims Pride Ltd
Support to achieve Pilgrims audit requirements. - Complaint Management Reviewing and trending complaint data. Liaising with suppliers to develop improvement plans. Providing support to the customer services team in responding to complaints, or directly in case of more serious complaints. Responsible for the identification, segregation, traceability of quality-assured products more »
Employment Type: Permanent
Posted:

IT Support Engineer

Chippenham, Wiltshire, South West, United Kingdom
Oakford Technology
Junior IT Support Engineer | Chippenham | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line Support Engineer - Hybrid - 12Month FTC

Chippenham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Reed Technology
Hybrid working available - salary £30,000 - 12 Month FTC Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »
Employment Type: Temporary, Work From Home
Salary: £28,000
Posted:

Administrator

Swindon, Wiltshire, South West, United Kingdom
Irecruit4
client based in Swindon, a leading supplier of single use medical equipment. Our client has a reputation for delivering high quality products and excellent customer service. Benefits of the Role: Monday to Friday 09.00 - 17.00 £12.80 Per Hour Temporary to Permanent position, following on from successful completion of a more »
Employment Type: Temporary
Salary: £12.80 per hour
Posted:

2nd Line Support

Chippenham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Reed Technology
Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:
Customer Service
Wiltshire
10th Percentile
£22,600
25th Percentile
£25,000
Median
£30,000
75th Percentile
£44,000
90th Percentile
£62,200