Second Line Support Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Swindon, England, United Kingdom
your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs using Datto Autotask (ITSM) Assist with Intune/device management Support … visits to customer environments Required Skills 5+ years IT support experience (MSP experience desirable) Strong knowledge of Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Networking and security fundamentals Experience with Datto Autotask and Intune/device management Strong problem-solving skills and ability to work ...