Taunton, Somerset, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯
/vCentre and Hyper-V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft 365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure Routers, VLANs, ACLs, VPN/IPsec tunnels, wireless More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
of Windows operating systems, applications, and hardware . Hardware and software proficiency:Demonstrable expertise in diagnosing and resolving issues related to laptops, desktops, peripherals, and common business software (e.g., Microsoft Office suite, collaboration tools). Active Directory and User Management: Strong understanding of Active Directory for user provisioning, de-provisioning, group policy management, and related tasks . Azure Active More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TVS Supply Chain Solutions
Train and Support business users with data requests Qualifications and Skills Proven experience in project management or system/process improvement roles. Strong analytical skills with advanced proficiency in Microsoft Excel (formulae, pivot tables, data validation, macros, etc.). Knowledge in other Microsoft Office applications, such as SharePoint, Project and Visio is desirable, but not essential. Proficiency in … Train and Support business users with data requests Qualifications and Skills Proven experience in project management or system/process improvement roles. Strong analytical skills with advanced proficiency in Microsoft Excel (formulae, pivot tables, data validation, macros, etc.). Knowledge in other Microsoft Office applications, such as SharePoint, Project and Visio is desirable, but not essential. Proficiency in More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with … articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Harding Retail
We are seeking a highly skilled Infrastructure Engineer with deep expertise in Microsoft Azure to join our Technology team. This role is crucial in designing, implementing, and managing cloud-based infrastructure solutions that are scalable, secure, and highly available. It's a great time to join our team, as a growing and scaling retailer with a twist, working and … system administration. Solid networking knowledge, including VPNs, VNet peering, Load Balancers, DNS, and Azure Firewall. Experience with identity & security management, including Azure EntraID & Active Directory, RBAC, Conditional Access, and Microsoft Defender for Cloud Experience of Azure Monitor, Log Analytics and Application Insights Proficiency with Azure Backup and Site Recovery Understanding of cloud cost management and Azure billing best practices … to work independently or as part of a team Experience deploying and administrating IaaS and PaaS services Knowledge of at least one of scripting languages: Shell Scripting, Python, Powershell Microsoft Azure certifications AZ-400& AZ-305 would be ideal but not essential Must have an existing right of eligibility to work in the UK Key Attributes - trust, collaboration, respect More ❯
organisational skills and ability to establish good working relationships quickly. Experience in an end-user desktop support role or IT operations environment. Proficiency with Windows 11, Windows Server 2022, Microsoft 365 applications, and Azure services. Experience with Remote Desktop support, Active Directory, and Exchange Online. Advanced troubleshooting skills for printers, peripheral devices, and VoIP telephony services. Knowledge of TCP More ❯
or on-going projects or products. In this technical role, were looking for someone to deliver exceptional levels of support to demanding business needs, maintaining varied applications (predominantly on Microsoft Windows environments). Technical Skills : Experience with Server Architecture, VMWare, Veeam Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with More ❯
/vCentre and Hyper?V; clustering is a strong advantage Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent. Cloud & M365/Azure : Own administration of Microsoft?365, Azure, and Intune. Scripting & Automation : Build and adapt scripts in PowerShell and other languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
and to research and learn on the job. Base Technical Skills Familiar with Apple hardware and software, including macOS and iOS. Familiar with common cloud business platforms such as Microsoft 365 and Google Workspace. Confident in supporting and deploying commonly used SaaS platforms such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive, and Sharepoint?. Familiarity with a … including the use of VLANs, firewalls and other techniques for network segmentation and endpoint security. Familiarity with advanced cloud directory, SAML/SSO and various modern authentication methods, e.g. Microsoft Entra (Azure). Experience installing and troubleshooting standard office peripherals like printers, scanners and VoIP handsets. Confidence in configuring and troubleshooting email platforms, including email service migrations, deliverability and … cable terminations to RJ45/patch panels, server cabinets, trunking data cables and mounting WiFi access points. Experience deploying and administering cloud-based virtual Windows/Linux servers and Microsoft Remote Desktop/Citrix-style environments, Microsoft Azure and virtualisation. Experience designing and managing FileMaker (Claris) database solutions. Bash/Shell scripting or any broadly equivalent transferrable knowledge More ❯
services. Deliver on-site support for a high-security client, ensuring strict compliance with security policies. Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD). Solid understanding of More ❯
an IT infrastructure with particular emphasis on end user devices, support within an educational environment. Excellent troubleshooting and diagnostic skills. A working knowledge of/or passion to learn Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support/helpdesk environment. An ability … skills are a must. Experience or knowledge of the following key technologies: Windows 10, Windows Server 2012R2, 2016 & 2019 Client (desktop, laptops, tablets and server hardware) VMware vSphere\vCenter Microsoft Office 365 and desktop office suite Active Directory, Group Policy Networking – DHCP, DNS, TCP/IP, VLANs, switching, firewall, wireless, WAN Virtual server backup technologies such as Veeam Mobile More ❯
party IT providers when needed. Support documentation, IT policies, training and internal performance tracking. Tech you'll work with: Windows Server 2019/2022, Windows 11, Azure Hybrid AD Microsoft 365 Admin, Teams, Intune/Autopilot Cisco Firewalls, VLANs, VPNs, Umbrella VMware, Datto (VM management & restoration), RDS Active Directory, Group Policy, Powershell Sentinel, Defender, NAS maintenance Print management (Papercut More ❯
in producing clear, concise standard operating procedures for IT support operations UK Full Driving Licence Desirable Skills and Experience: Industry certifications such as CompTIA A+/Network+/Security+, Microsoft Certified Professional (MCP) VMware/VCP, or Nutanix certifications are highly desirable Experience with Nutanix and Cohesity Experience with Linux Workstation and Server Support Working to standards in accordance More ❯
. Expertise in operating systems, server, storage, and networking technologies. Proven experience with Cloud platforms & architecture and On-premise Compute & Storage Infrastructure. Strong understanding of Virtualisation infrastructure environments, specifically Microsoft Hyper-V & VMware. Proficiency in Microsoft Windows Server Roles (e.g., Active Directory, DNS, DHCP, WSUS, DFS, Group Policy) and Microsoft 365 (SharePoint, Teams, Exchange Online). Experience … with Mail & Web filtering tools (e.g., Clearswift, Fortinet), VPN solutions (Microsoft Direct Access, Always on VPN), Remote Desktop Services & VDI Solutions, and Backup & Recovery Solutions. Familiarity with Cyber Security & Antivirus Solutions (e.g., SOPHOS, Microsoft Defender for Endpoint) and Endpoint Management Solutions (Microsoft SCCM & Intune). A good working knowledge of resilient electrical systems and other data centre More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Asset Resourcing Limited
deadlines and deliver on tasks. A thorough understanding of data design principles, data security, data protection, and regulatory compliance. Power BI Developer/PowerBI Developer Expected Technical Skills & Qualifications: Microsoft certifications e.g., MCSA in Cloud Platform, SQL BI Development, BI Reporting or Data Engineering with Azure Expert in the use of PowerBI to create meaningful and aesthetically pleasing reporting … and analytics. Experience with Microsoft BI stack (T-SQL, SQL Server database, SSIS, SSAS, SSRS, and PowerBI). Proficiency in languages such as Python and SQL, commonly used in Azure data processing. Use of Azure Data Factory for designing and managing ETL workflows. Experience with Microsoft Azure, including deploying and managing data solutions in Azure. Use of Azure More ❯
South Western Ambulance Service NHS Foundation Trust
an experienced Data Centre Engineer the role is a "hands on" technical role which requires experience of: - Cloud platforms & architecture- On-premise, Compute & Storage Infrastructure- Virtualisation infrastructure environments including Microsoft Hyper-V & VMWare- Microsoft Windows Server Roles (e.g. Active Directory, DNS, DHCP, WSUS, DFS, Group Policy etc)- Microsoft 365- Mail & Web filtering tools- VPN solutions such as … Microsoft Direct Access or Always on VPN- Remote Desktop Services & VDI Solutions- Backup & Recovery Solutions- Cyber Security & Antivirus Solutions (e.g. SOPHOS, Microsoft Defender of Endpoint) The post holder will require strong proven communication and influencing skills and the ability to develop effective relationships across all levels of the organisation. A valid UK driving license is required for this More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Focus Group
with the ability to liaise with internal and external stakeholders. Excellent organisational skills and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft technology stack (Windows Desktop, Windows Server, M365). Network equipment installation and configuration skills, including routers, firewalls, wireless systems, and network equipment from vendors like Draytek, SonicWall, Fortinet, Watchguard … Linux, and macOS. Certifications : CompTIA Network+ for foundational networking knowledge. CompTIA Security+ for network security best practices. CCNA (Cisco Certified Network Associate) for Cisco networking devices and infrastructure. MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) for expertise in Windows Server and networking environments. Exceptional Problem-Solving Skills : Strong analytical abilities to identify issues and More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
data-driven improvements A customer-focused mindset with a commitment to service excellence Confidence managing multiple priorities in a dynamic and fast-paced environment A good working knowledge of Microsoft Office tools (Outlook, Excel, Word) Whilst not essential, experience or familiarity with the following would be beneficial also: Familiarity with SQL and common database platforms (e.g., Oracle, SQL Server … PostgreSQL) Experience working in a regulated or quality-assured environment Understanding of cloud platforms (e.g., Microsoft Azure) or web-based infrastructure Understanding of NHS or UK Government systems and standards Experience in Electronic Patient Record systems is highly desirable About Us Formed in 2024 Harris Health Alliance, a subsidiary of Harris Computer comprises four distinct brands all operating within More ❯
organisational skills Enthusiasm for continual learning SKILLS Experience of working in an end-user desktop support role or IT operations environment Windows 11 and Windows Server 2022 Familiarity with Microsoft 365 applications and Azure services Remote Desktop Support Active Directory and Exchange Online Knowledge of VoIP telephony services If you are interested in the IT Support Analyst role, please More ❯
Cheltenham, Gloucestershire, United Kingdom Hybrid / WFH Options
Melbasupport
and completeness Intermediate to advanced skills in data and visualisation tools such as SQL, Python, R (including R Studio), Excel, Power BI, and Domo. Exposure to working in the Microsoft Fabric ecosystem is advantageous Excellent communication, stakeholder engagement, and problem-solving skills. Able to translate technical concepts for non-technical audiences Strong analytical and strategic thinking skills, with the More ❯
11038SJRCM £40k - 47.5k per year + 12 Month FTC Microsoft 365 Support Engineer 12 Month FTC - up to £47,500 - Remote (occasional site visits) Our Exeter based client are looking to onboard and experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and … and analyse Teams admin reports; manage tenant app catalogue publications. Experience and qualifications: Previous experience working with SharePoint is required. Previous experience working with MS Teams is required. Managing Microsoft SharePoint and Teams Training Good understanding of Microsoft 365 products Knowledge of ITIL would be an advantage. Proficient in the use of MS Office applications (Word, Excel, Outlook More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
skilled Azure 3rd Line Engineer to join our technical team within a dynamic and fast-paced Managed Service Provider (MSP) environment. This role will focus on advanced support of Microsoft Azure-based solutions for multiple clients across a range of industries. Key Responsibilities Provide expert 3rd line support for Microsoft Azure environments, hybrid cloud systems, and core infrastructure … with the Projects and Security teams on cloud deployments, patching strategies, and compliance (e.g. Cyber Essentials Plus, ISO 27001). Liaise with vendors and escalate issues where necessary to Microsoft or third-party support teams. Support the technical enablement of junior staff and provide mentoring when required. Essential Skills & Experience Proven experience in a 3rd line support or infrastructure … role Benefits Up to £60,000 DOE Hybrid working environment with flexibility (1-2 days a month in the office in Gloucestershire) 25 days holiday plus bank holidays Paid Microsoft training and certification paths Private health insurance and pension contributions Regular team socials & and personal development support An inclusive and fast-growing MSP team with exposure to cutting-edge More ❯
The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role will … customer service. Demonstrate ability to troubleshoot and resolve technical issues efficiently. ITILv4 Foundation Certified or familiarity with ITIL practices and principles is advantageous. Relevant certifications such as CompTIA A+, Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, or similar are highly desirable. A clear grasp of current IT developments and their importance in a business environment. You must also be More ❯
for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider … security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration … Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud. 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week 37.5 hours per week, Monday to Friday, shifts between 8.00am - 6.00pm. Expected Duration More ❯