2nd Line Support Engineer
- Hiring Organisation
- Experis
- Location
- Winchester, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £48000/annum
Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will … teams, suppliers, and third party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network ...