2 of 2 Customer Service Jobs in Winchester

users across HHFT Main duties of the job We are looking for an organised, enthusiastic person to join our team who has excellent customer service skills. A good, calm, reassuring manner is essential with a strong attention to detail. You will be taking a variety of support calls … Encryption, WIFI, PC/Laptop & Printer Hardware and Microsoft Office/M365 , as well as experience of single sign on solutions. Previous second line Service Desk experience, and be able to demonstrate a range of technical skills is essential . Experience of using a computerised Helpdesk/Service ...

align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing … team in 3rd line technical escalations for BAU issues. Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained. Create and maintain comprehensive documentation of infrastructure, configurations and procedures. Regular updating to end users, key stakeholders and management. Work with 3rd party partners ...