3 of 3 Customer Service Jobs in Winchester

motivated, customer focused Team Leader looking to join a dynamic SAP team? This role offers the opportunity to work with modern SAP technologies while contributing to an ambitious digital strategy, providing strong exposure to ongoing system and service improvements. You'll benefit from a supportive and collaborative working … connected and attractive Winchester location. The Role: As part of our Shared Services IT Support and Testing team, you'll demonstrate your passion for customer service by ensuring that our customers receive excellent service. You'll lead, guide, and motivate the team who support predominantly SAP HR, Payroll ...

range of technical issues, managing support tickets, and working closely with other IT teams and third-party suppliers to ensure a high level of service is delivered to the business. The company are looking for someone with a proactive, customer-focused mindset who enjoys problem-solving and thrives … busy environment. This would suit an experienced Service Desk or Support Engineer looking to broaden their technical exposure and be involved in projects alongside day-to-day support. With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...