Customer Service Jobs in Winchester

2 of 2 Customer Service Jobs in Winchester

Head of Technology Risk & Assurance

Winchester, Hampshire, United Kingdom
Hybrid / WFH Options
Arqiva
aligning with strategic business goals. Accountabilities Ensure ISO27001 compliance and maturity by identifying and recommending changes to Infosec policies, processes, control frameworks Ensure that we are consistently compliant with customer, regulatory, and shareholder obligations. Implement and continuously improve a risk management process across the organisation. Maintain and assess the effectiveness of the security controls catalogue; recommend improvements. Own the … Provide assurance that security controls are operating effectively and aligned with defined frameworks. Maintain company risk portfolio and actively review and risk finding Conduct internal assessments against regulatory and customer obligations, compliance assessments, and gap analyses. Develop and implement governance frameworks aligned with business and regulatory requirements. Skills Cyber Risk Oversight - Strategic understanding of cyber security risks and the … Date 10/20/2025, 02:21 PM Degree Level Bachelor's Degree Job Schedule Full time Locations 64 Newman Street, London, GT LON, W1T 3EF, GB National Customer Service Centre, Huddersfield, WYORKS, HD8 9TQ, GB Crawley Court, Winchester, HANTS, SO21 2QA, GB More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technology Customer Care Team Leader

Winchester, Hampshire, United Kingdom
Specsavers
At Specsavers, we're on a mission to change lives through better sight and hearing. We do this by delivering outstanding value, being loved by every customer, and creating a workplace where every colleague feels proud to belong. As our business grows, so does our commitment to exceptional service-and that's where you come in. You'll … be leading a team of Customer Care Analysts who manage escalations and complaints across our IT department that are raised by our internal colleagues . You'll be the steady hand during disaster recovery situations, working closely with store Partners and the Retail Support Team. Your leadership will help us meet key performance targets, from first contact fix rates … You'll bring solid experience in leading high-performing teams in a fast-paced support environment. You know how to coach, develop, and inspire your team to deliver outstanding customer service. You're confident making decisions, communicating clearly at all levels, and advocating for our customers. You'll be the kind of leader who spots opportunities for improvement and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
Winchester
10th Percentile
£28,325
25th Percentile
£28,813
Median
£31,250
75th Percentile
£35,313
90th Percentile
£36,775