2 of 2 CRM Jobs in Windsor

CRM Analyst Location: Maidenhead (Office-based) Pay rate: £14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used … customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer service and e-solutions teams Review portal ...

years hands on Amazon Connect implementation experience. Proven delivery of end to end cloud contact centre solutions including IVR, routing, CTI integration and CRM connectivity. Experience operating within production environments handling incidents and optimisation. Strong understanding of Amazon Connect architecture, flows, routing profiles and telephony integration. Experience integrating with Salesforce … CRM platforms. Knowledge of AWS services such as Lambda, API Gateway, S3 and CloudWatch. Ability to design resilient, scalable and secure contact centre solutions. Strong stakeholder and operational support capability. Degree in Computer Science, Engineering or related technical field, or equivalent industry experience. AWS Certified Solutions Architect Associate or Professional. ...