4 of 4 CRM Jobs in Windsor

strategy, improving delivery metrics, and ensuring strong engineering practices. The ideal candidate has substantial experience in software engineering, leading cross-functional teams, and managing CRM platforms. The position includes a generous salary and various benefits such as a comprehensive pension plan and employee energy allowance. #J-18808-Ljbffr ...

Engineering for Customer Platforms is accountable for the end to end engineering capability, delivery performance and technical health of Customer Platforms across digital, CRM (including Salesforce), integration and contact centre technologies. The role ensures secure, scalable and resilient platforms that enable growth, improve customer experience and reduce cost to serve … engineering strategy for Customer Platforms, including Salesforce, aligned to business and product goals Translate enterprise and retail strategy into actionable engineering roadmaps across digital, CRM (Salesforce) and integration domains Provide clear technical direction within agreed architectural guardrails, including Salesforce architecture and ecosystem Balance investment across innovation, resilience, simplification and regulatory ...

Engineering for Customer Platforms is accountable for the end‐to‐end engineering capability, delivery performance and technical health of customer platforms across digital, CRM (including Salesforce), integration and contact centre technologies. The role ensures secure, scalable and resilient platforms that enable growth, improve customer experience and reduce cost to serve … engineering strategy for Customer Platforms, including Salesforce, aligned to business and product goals. Translate enterprise and retail strategy into actionable engineering roadmaps across digital, CRM (Salesforce) and integration domains. Provide clear technical direction within agreed architectural guardrails, including Salesforce architecture and ecosystem. Balance investment across innovation, resilience, simplification, and regulatory ...

live call replay so we know objectively whether each release is better than the last. Integrate voice agents cleanly with our contact-centre platform, CRM, billing, knowledge and identity systems, and design the handoff patterns that let us escalate to a human agent with full context. Partner with Data Security … Gemini Live or equivalents, and a clear view on the tradeoffs between them. Experience integrating conversational AI with contact-centre infrastructure IVR, CTI, telephony, CRM, billing and knowledge systems and delivering clean, context-aware handoffs to human agents. Demonstrable ability to estimate, scope and size features accurately in an Agile ...