Senior Salesforce Administrator
- Location
- Windsor, England, United Kingdom
Flow is appropriate and when programmatic development is required. Salesforce Support & Operations Own the Salesforce support service and Admin queue, including triage, prioritisation, escalations, stakeholder communication and timely resolution of operational issues. Lead investigation of complex Salesforce issues, identify root causes and implement sustainable fixes, coordinating with first-line … with clear documentation, support processes and supplier ownership. Governance, Releases & Continuous Improvement Work with Salesforce Architects and DevOps on governance and releases, including sandbox management, change control, testing, deployment, seasonal releases and package upgrades for declarative and connected-platform changes. Maintain strong platform governance and continuous improvement across security ...