1 of 1 SLA Jobs in Witney

Support Analyst, Software Support

Hiring Organisation
Corriculo Ltd
Location
Witney, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
remote support tools. Day to day, you will diagnose and resolve user issues, keep accurate records within the service desk system, and ensure SLA targets are consistently met. You will also maintain knowledge base articles and customer configuration records to support continuous improvement, escalating more complex technical issues to second ...